Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Motor or beater bar making horrible noise

This vacuum is making a horrible noise and when u turn it manually it clicks like its hitting something,its doen this before and I took it apart and it seemed to snap out of it.It really sounds like its clicking in the motor though

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  • 83 Answers

The belt could be damaged. Call the Dyson helpline. They will listen to the noise and troubleshoot it for you. If it is the brushbar motor they will have a repair dealer look at it. If it is the belt that is damaged, their solution will depend on whether your machine is still under warranty or not.

Posted on Jul 30, 2009

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Posted on Jan 02, 2017

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1 Answer

Sounds like the beater bar hits the front plastic makes a loud awful noise


Hi Cathy,

Your DC33's brush control is designed to make a ratcheting sound to warn you if something is jamming the brush bar. You should be able to resolve this by making sure the cleaner head is free of any obstructions, and removing any threads or hair from around the brush bar. For guidance in doing this, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc33/dc33-multi-floor/dc33-maintaining-your-dyson-machine/how-to-remove-a-blockage/from-the-brushbar/removing-debris-from-the-brushbar

This should resolve the issue, but if you're still concerned about the machine after following these steps, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can provide further assistance.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

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1 Answer

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That noise is the clutch. A very expensive part and very hard to replace. When a problem with the clutch happens it's generally not worth the time and money to replace.

I suggest getting a different type of vacuum, maybe a Miele or Sebo. With the money spent on one of those vacuums, you wont have problems like you would with a Dyson. And the cleaning power is so much more powerful than what any Dyson can offer.

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