Question about Canon imageCLASS D320 Digital Copier

1 Answer

My printer display incorrect paper size and stop printing

My printer always display incorrect paper size after every one print though the correct paper size it feed into it and it will stop printer unless it is put off and on again through the main switch because it Start won't work.
Please what can I do.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 62 Answers
Re: My printer display incorrect paper size and stop...

Try checking that the paper size settings in your printer driver ar set to either 'AUTO' or to the paper size that is being fed thru the printer. Let me know?

Posted on Dec 30, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My Xerox Phaser 6128MFP printer flashes a red light with a "Load paper in Tray" message, when the specific paper size and type are already same in the tray.

If the paper size is correct in the printer and the printer and it's possible to print off a test print in both the printer control screen or directly from the print driver utilities if that works then the only thing I can suggest is the item you want to print is defaulted to a different size. i.e. Check that the word processor your using is set to the size you have in the printer. Imperial size pages will look very similar on screen as does the A4. Printers don't automatically fix paper print sizes you just have to check and recheck for differences. Removing the tray only reafirms to the printer that the size might be incorrect and your going to fit the correct size.
As for the red light all printers behave differently in certain error conditions. Have you also tried to print out something you printed at a time the printer was working correctly. In other words try printing out a different file. Maybe, trying to print off a test print of one line of the alphabet, and then go from there.
Good luck,

Apr 02, 2015 | Xerox Phaser 6125 Laser Printer

1 Answer

How to Print Legal size paper in Canon IR2420L

I purchase the cannon IR2420L machine, But I cannot the legal size paper print. please load correct paper message display.Please help me. Thanking you.

Nov 30, 2012 | Canon Printers & Copiers

1 Answer

Printing pdf's, margins are wrong and cut off on top and left.


Choose the correct paper size of your printer for scanning and printer because I believe you select the incorrect paper size and it cut the pdf scanned file.

Go to printer icon, right click mouse and choose printing preferences and choose the correct paper size. Then go to scanning properties and choose the correct paper size.

Mar 16, 2011 | HP LaserJet 1022 Printer

1 Answer

Reading no paper paper tray is full

  1. Check the display for an error message. If the display reads "Clearing paper from printer," the engine has detected a jam and is attempting to eject the jammed pages automatically. These pages will often be blank.
  2. Check the display for "Performing PRINT/STOP TEST" or "Performing SERVICE TEST." Either of these messages indicates that the printer is going through a test procedure that may eject blank pages.
  3. Reduce the amount of paper in the input tray if the printer is feeding multiple blank sheets at a time. The printer will pull extra pages through if the input tray is overfilled.
  4. Replace the paper in the input tray with the correct size if needed. If the 4600 printer detects the paper as an incorrect size for the print job, it may eject the paper without printing anything on it.
  5. Replace the ink cartridges if certain colors are blank on the page. Replace the black cartridge if printing a black text document that is coming out blank. The printer may attempt to print even if the ink level is low or empty, but will unable to print anything on the page, causing it to come out blank.
  6. Remove the sealing tape from newly installed cartridges. The tape covers the print heads and should be removed before installing the cartridges. If the tape is left on, it will prevent ink from getting on the pages as they print.
  7. Press the "Check mark" button on the control panel to enter the printer menu. Run a diagnostic so the printer can attempt to determine the cause of the blank pages printing. Press the up or down arrow to select "Diagnostics." Press the "Check mark" button. Press the "Down" arrow to highlight "PQ Troubleshooting." Press the "Check mark" button. The printer runs a diagnostic and returns to a ready state when done.

Jan 08, 2011 | HP LaserJet 4600 Printer

3 Answers

Printer keeps printing garbage

i believe that if you update the firmware for the copier, you shoud see that the garbage printing should go away.

Mar 31, 2009 | Minolta DiALTA Di183 Copier

2 Answers


I had the same cr@p of the problem yesterday. The problem was not in the paper. You have to do 2 simple things, from which one will solve the problem.
first, download the latest drivers and install them.
And the more important thing, the problem occurred due to incorrect paper format. Solution is very simple. Open MS word or something similar, file->print.. and before you print open Properties menu. There for the Output Size will be selected "Match Page Size". you don't want that (i don't know why it doesn't work), but the solution is manually select A4, or whatever your page size is.

Dec 01, 2008 | Canon imageCLASS MF4150 All-In-One Laser...

1 Answer

Printer will not print. Displays no paper.

Is the page stop at the back of the tray set correctly? If you have the stop a "click" off, rather then seeing letter size, it will see universal or A4 and say no paper, because it's looking for letter size. If it is on the network, just open a browser and go to the IP address of the printer, or print out a configuration report. That will tell you what size the drawer is reading.

Jun 16, 2008 | Dell 1600n All-In-One Laser Printer

1 Answer


From the manual:

If ink has run out while receiving a fax, if the paper size setting is incorrect, or if the paper type is set to a type other than plain paper, the fax is automatically stored in memory and <Received in memory.> is displayed. When the ink tank is replaced or the paper size/type setting is corrected, the stored fax is printed automatically.

Also, if the machine is in the process of something else (printing from computer, making a copy, scanning to computer), when a fax comes in it will be saved to memory, but it should print within a few minutes of becoming idle again.

May 08, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Check paper size message even though paper size is correct

Make sure when you send the print job, that manual duplex options are NOT selected.

Jan 16, 2008 | Epson Aculaser C1100 Printer

2 Answers

Help...hp k850 cannot print A3 size paper

download the new driver from HP site. And that is it

Aug 22, 2007 | HP Officejet Pro K850 InkJet Printer

Not finding what you are looking for?
Canon imageCLASS D320 Digital Copier Logo

1,037 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts


Level 3 Expert

93922 Answers

old marine
old marine

Level 3 Expert

1298 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides