Question about iRiver E10 Digital Media Player

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E10 iriver freezes and is excessively slow

My E10 iriver is really slow it takes ages to even turn on. It just has the pic of the e10 and the screen lights up but nothing beyond that happens. I tried to access my music before but it claims that all the music files are empty. It isn't recognised by my computer (windows XP) anymore when I plug it in. I can't do anything with it as it takes too long to turn on let alone perform any other function. I don't know what to do. I think it may be because I dropped it. Is there anyway for it to be fixed after being dropped, if thats what caused all this.

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  • lostie Dec 15, 2007

    Thanks, but I've tried that but to no avail. Now the thing doesn't even turn on properly! Thanks anyway for the suggestion.

  • Saigebrush Jan 15, 2008

    E10 iriver won't run on computer. It freezes up both Windows Media and iriver plus 3 to the extent where it does nothing but spool. When I try to shut down the program with mp3 plugged into computer, nothing responds and have to go to task manager to end program.

  • Anonymous Jan 08, 2009

    im having similar trouble i cant put songs on it 600 of my songs disapeared my windows media player and iriver plus 3 freezes everytime i try to put songs back on it

  • 9901650834 Mar 21, 2009

    i have some software problem, of the player last time i had fixed it by luck, its like- i can on the player & listen to music but i can't add or remove songs, as a normal e10 player, but it takes much more time to load than usual player timing, speatialy when i'm shutting down normaly it takes 3-4sec but now it takes 34sec, not even this all oprations r talking the similar time delay, when i connect to the comp too...... last time when i had repaired it the last step was i had changed its form some format to compack by trobulshoting...... after this it was working properly.....  now agin i tryed to use the same procegure it dosen't go to that step which i repaired it previsly.... plzz some one help me out of this mess....



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It may not work, but.
Find the reset hole in the side of the E10 and perform a reset (you shove the end of a paper clip in the hole)
I have fixed my wife's and my daughter's by this method a couple of times!

Posted on Dec 14, 2007


The same thing keeps happening to mine...apparently this means your hard drive is broken, and you need to have it repaired...

Posted on Feb 05, 2008


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Posted on Jan 02, 2017

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1 Answer

How to fix iriver E10 it says on the screen is emergency usb

  1. If your PC does recognize the iRiver as a USB device/drive, there is an issue with the Hard Drive.
  2. If your computer doesn't recognize the iRiver as a USB device/drive and can read the files, there is an issue with the Circuitry in your e10.
  3. Turn the lock off and connect it to the usb port and press the reset button (small hole in lower left of unit, use a small object like a paperclip. The screen should change eventually to the "USB connected" screen. Disconnect the USB at the PC to get the "Ok to disconnect" message. Pull out the usb cable and hold down the "off" button. Eventually the unit will turn off. Turn it on and then off to verify it is working.
If nothing works, your iRiver needs to be returned to the manufacturer.

Feb 22, 2011 | iRiver E10 Digital Media Player

1 Answer

How to format my iriver e10 device

are you sure you want to do that (format).. format will erase everything music media and software...

if you really want to format, plug e10 up to pc...goto my the e10...and copy the software (hidden also) and paste to a temp folder on the right click on the e10.. scroll down to format drive...ok, done now go back to that temp folder and copy all the software and paste back to e10...
you should a brand new like e10 (starting all over, add your mp3 files)


Jun 07, 2010 | iRiver E10 Digital Media Player

2 Answers

E10 Iriver 3 won't regonize my device

you could try and use a different computer. Maybe at a friends house or at a libary.


Oct 04, 2008 | iRiver E10 Digital Media Player

1 Answer

Can't download video onto my e10 iriver


1.Download and install iriverter (
2.Open the Profiles folder (C:\Program Files\iriverter\profiles).
3.Make a COPY of the u10.profile file, and name it e10.profile.
4.Open the newly created e10.profile within I USED NOTEPAD.
5.Change the device from “u10′ to “e10′.
7.Save the file, and close it.
6.Change the dimensions from “320×240′ to “128×128′.
8.Launch iriverter, and select the E10 under Options > Device > iriver.
9.Click the Single Video button.
10.Specify the video file to be converted for the input field, and specify the output file where you want to save it.
( thanks Boi )

Or just paste this into the profile (is quicker)

device=iriver / e10


Have a nice day.

P.S my e10 screen is permenently black and waiting for a soluition other than forking out $100AU to fix it. So grabbed an x20

Mar 26, 2008 | iRiver E10 Digital Media Player

1 Answer

Iriver E10 Reseting Options

can i suggest you try rockox this will give you more than the regular ole iriver software.
but if you really want to start fresh back up the e10 iriver software, format you e10, re-install iriver software, add your media back (i've done this with my kids ipods also..and it works like new)
good luck............feel free to rate if helpful

Jan 03, 2008 | iRiver E10 Digital Media Player

1 Answer

IRiver E10 - Error screen - Emergency USB

Hi There,

There are 2 conditions related to the e10 Emergency USB message.

1. If your PC does NOT recognise the iriver as a USB device/drive, there is an issue with the Hard Drive.
2. If your PC DOES recognise the iriver as a USB device/drive and can read the files, there is an issue with the Circuitry in your e10.

In either case, your iriver needs to be returned to the manufacturer. If in warranty you can get this repaired at no cost (of course).

Sep 06, 2007 | iRiver E10 Digital Media Player

3 Answers

IRiver E10 Player update required

I took mine to JB Hi-Fi where I bought it from and they're sending it to the service centre for me ... if your 1 year standard warranty hasn't expired you can take it to the place you bought it from and they can ship it off for you and they log all your details and give you a number so you can call and check the status of the repairs ... that's the only thing that will solve the problem as far as I'm aware ... they need to actually replace parts in the iriver ...

Aug 21, 2007 | iRiver E10 Digital Media Player

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