Question about Jenn-Air JSD2789GES Side by Side Refrigerator
There is a solenoid, and a connector that can cause the problem.
Check first that is not an installation problem. Ensure that the bracket that moves the ice door had been re assembled, or the door won't open, and you only hear the solenoid humming when you start the ice dispenser.
I also wanted to quote an interesting story from Partselect website:
"Disassembled door dispenser, pretty easy, two torx screws on bottom, two on upper part of unit. Slid unit up slightly, it sets over two studs on the top. Unplugged wire connector, set aside unit. Looked on internet for a replacement part. These folks had the easiest to use web site. Found the part, ordered the part, received it next day, but only ordered the least expensive delivery method, since we are both in Florida it worked out well.
I did not know when I ordered this part I would get it this quickly. Because cold air was pouring out of the hole left by the removal of the ice door, I put wide painters tape over the hole on the inside of the freezer door. This greatly reduced the flow of cold air.
After I received the part, I clipped it in place and reassembled the unit, it did not work. The solenoid that moves the door just hummed like it was jammed. I took it back apart and realized that I did not get the bracket that moves the ice door reattached properly. After I made sure the bracket was properly attached, i reassembled the unit and it worked great."
Posted on Jul 27, 2009
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Posted on Jan 02, 2017
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