Question about HP PhotoSmart C4480 All-in-One Printer InkJet

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When i want to scan with hp 4500 ,the program ask me to instal photosmart which was already installed

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Reinstall Photosmart

Posted on Jul 27, 2009

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When I try to scan from the two pc's that use the same HP 4500 photosmart on a wireless network I get an error mesage. Yet when I connect a laptop with the usb cable into the printer HP 4500 it scans...


Base from the description of your problem this is some kind of issue with the software , and according to you already tried uninstalling and reinstalling.

So if you have not done reinstalling using the software from HP site better reinstall the softwrae using that and check if that corrects the issue.

Oct 18, 2010 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

HO C4580 Scanner


  1. On the Windows taskbar, click the Start button, click Control Panel , and then click Add/Remove Programs.
  2. Find and select the appropriate product in the list and then click Change/Remove . The product might not be listed by name. If the product name is not listed, look for the product type, such as Officejet, Deskjet, Photosmart, or other.
  3. Read the information on the screen that appears and follow the instructions. If asked to remove shared files, click No. Other programs that use these files might not work correctly if the files are deleted.
  4. Delete all HP Related Files like that if you are not using HP Desktop or Laptop.
  5. Navigate to C:\Programs Files\HP\Digital Imaging\Bin
  6. Delete all the files in bin folder if any one file is not deleting left that delete rest.
  7. Restart the computer.
Install Basic Printer Driver:
  1. Please visit the below web link to download and install the basic printer drivers from HP Website
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3418707&lc=en&cc=us&dlc=en&lang=en&cc=us

  1. Select operating system and download hp basic photosmart drivers.
  2. Click on “Download Only”
  3. Save it to desktop and Double Click on the saved file
  4. Follow on-screen instructions to complete installation
  5. After installing basic printer drivers, I request you to perform custom installation
Perform the Custom Install:
  1. Please visit the below web link to download the latest full feature software drivers from HP Website:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3418707&lc=en&cc=us&dlc=en&lang=en&cc=us

  1. select operating system and download full feature photosmart driver
  2. Click on “Download Only”
  3. Save it to Desktop
  4. Double Click on the file and follow on-screen instructions
  5. Choose Custom installation
  6. Check all the applications other than basic drivers, yahoo toolbar, HP Smart Web Printing, HP Updates, HP Participation Program if they are and follow on-screen instructions.
  7. Check whether you get successful installation screen.
  8. If you get successful installation screen then restart the computer
  9. Check the functionality and let us know the results.

Aug 28, 2009 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

Problems with HP Photosmart C6280 All-in-one Printer


Populate the destination list You must populate the destination list in HP Solution Center for the Scan To function to work. Follow these steps to populate the destination list.
NOTE: HP Solution Center is the software that came with the product. You must make sure the software is installed on the computer for all the product functions to work correctly. The software is also necessary for completing this procedure. Install HP Solution Center if it is not already installed.
  1. On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center . HP Solution Center opens.
  2. Click Scan Settings .
  3. Click Scan to... Setup .
    NOTE: It might take several minutes for the list to populate. If the appropriate programs are already listed as scan destinations, discontinue this procedure. You must reinstall the software.
  4. Click each program to include on the Scan To Destination list. Figure 2: Add destinations c01404190.gif
  5. Click the Add arrow. The program listing moves from the left side of the screen to the right.
  6. Click OK .

Jun 23, 2009 | HP Photosmart C6280 Printer

1 Answer

Can't scan from HP Photosmart C7280 to my Mac Computer


The best way to scan documents from the scanner to your computer is to use HP Photosmart Essential. If you don`t already have it installed it can be downloaded from the HP site. Once in the program it is very simple to follow. It is basically a point and click operation.

Let me know how you make out and we can do other things if this doesn`t work for you.

Please remember to rate me.

Feb 02, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Photosmart 2710 all-in-one will not scan


If the software is not instaled completly then you may have to install the software first, if the software for the All-In-One is completly installed then try the bellow steps.

My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:\Drive>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:\Drive Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

Dec 23, 2008 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

I have a Photosmarat 2710, and my computer runs software Version X (not Vista). I can copy and print but not scan. When I try to scan it says I need to install or run HP software. The only software I got...


If in case the software is completly installed then try the steps mentioned bellow.

My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

Dec 23, 2008 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

C6180 stopped scanning after installing leopard


Unplug the printer from the computer, uninstall the printer software, and download the latest software and drivers from the HP website.

Leave the printer unplugged from the computer while you reinstall the software. When the installation program asks you to plug in the printer, do so.

One the software has completed installation, reattempt the scanning function.

Jul 24, 2008 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Scanning


My Photosmart 2575 v has worked fine as well for over a year and now it won't scan. I get the same message: "Refer to device documentation to troubleshoot". I ran all updates and they said I have them all and everything is working perfectly. It's not though. I still can't scan. I tried their work-around by opening paint and then acquring image from the scanner but that does not work either.

Apr 30, 2008 | HP Photosmart 2575 All-In-One InkJet...

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