Bt home hub (shuny black one) wont connect wirelessly
I have 2 old desktop machines both running Xp, they have Netgear wireless WG311 cards installed in them, but they wont connect wirelessly to the Hub,
i dont get an error message as such, all that keeps happening is when i open the netgear interface to connect it keeps jumping through the channels on the hub, it will find the right one, connect to it for about 15-20 seconds then jump through the channels again, it keeps doing to this and for the life of me i cant figure it out.
i had it connected for about an hour then it dropped and now this has happened, i have a dell laptop also, and that connected with no problems what so ever. any help much appreciated guys
Re: Bt home hub (shuny black one) wont connect wirelessly
Try to disable the netgear interface and let windows manage the wifi card. This could also be happening if the signal is not strong enough where the machines are. Is your wifi hub also a netgear? If not it may not be compatible with the cards if that is the case you will need to replace them with diffrent make of the cards preferably the same brand as hub.
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you can also change the BT home hub 2.0(black)encryption type to WEP type. all you need to do is follow the steps to change the type of encryption to WEP.
connect a computer using the ethernet cable to the hub(its the black cable with yellow leads).
open an internet explorer or anyother browser, in the address bar just type 192.168.1.254.
you will be getting the BT home hub manager page with please reset your password, asking for three credentials.
in the first bar enter the default admin password or the admin password which is found in the wireless card or at the back of the home hub in the label. in the second and third bars enter the password of your own, something like admin1.
you will be getting another page coming with four options at the top (home, services, settings and troubleshooting).
click on settings, and below troubleshooting in the blue bar itself , you will see advanced settings. click on it.
then click on continue to advanced settings, now below home in the blue bar itself, click on wireless.
after you do that, you will see two options called as configuration and security. click on security. there you will see the option to change the wireless encryption to WEP.after changing the type to WEP, type the same password again in the section for password and click on apply to save changes.
check whether your printer is connecting to your home hub after that,
I am a person who work for BT in the tech help desk dept. if you have any trouble in doing this please reply to this message
wths the color of the hub u have is it while or black one with the blue lights
if u forgot the passphrase at the side u ll have reset to default button will b there press for 15secs and wait for it to reboot and at the back u ll have the wireless key u can use it or the passpharase at the hub can be used, and if u want to change u can go to the routers page and u can change it manually
for further assistance pls gemme back with the error code and version of the hub if not the lights on the hub for the furhter assistance
Most netgear adapters will work. They're around £20 and will connect to pretty much everything =) They work on windows, from 98 i think. So aslong as the old tower has a sort-of up to date OS then it'll connect for you :)
you need to try
1) check bios aetup screen thereis setting wireless enable/disable
and check xp control panel--system--device manager wireless driver no yellow triangle mark( which need update driver)
2) check wireless switch at laptop frront or right side, set to "on" to make sure the wireless light not on. if wireless indicate light still black means your wireless card out of works, check wireless card by open small back cover clean pins and reinstall it again
3) finally you might need change a wireless card.
uninstall the bt desk top help first then the bt wireless connection , if ur wireless card has an utility use it to configure . the connection might be due the conflict between the wireless software. checked if ur getting limited or no connectivty if so delte and recreate the wireless profile, if ur using bt router like home hub or voyager go the router page with the ip for hub its 192.168.1.245 and navigate to advance and keep the wireless channel to 9 or 11 for voyager the its 126.96.36.199
change channels to 1-6-or 11. Make sure you change all of your wireless computers.
check is to make sure you are NOT using "IEEE 802.1x authentication for this network."
You can find at setting under "Wireless Network Connection Properties" and then under "Authentication" tab of your network properties.
This particular authentication method is periodically logging you off the network and re-authenticating.
Check the adapter in device manager to make sure that windows is not shutting the adapter down to save power.
Cordless phones and wireless ethernet cards use overlapping frequencies.As a test, you can unplug the AC cords from all the cordless phones in the area and see if it helps.
Please let me know how you make out.