Question about Maytag Neptune FAV6800AW Top Load Washer

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Have the OP signal, have cleaned all latches and lid areas but still not working. how do i pop off the top portion to check the side locking latches? i can see they are not well sealed and would rather fix this problem myself - help

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I would try an external magnet on the left lid bumper as seen in this post. This post is for troubleshooting an OD error but you follow similar troubleshooting steps for the OP alarm. If the OP alarm clears with the external magnet then the lid magnet is out of position and you will need to access the magnet as detailed on page 35 of the SM. If it doesn’t it’s time to pull the left lid lock apart. There are links to the Service Manual in that post which is a must for DIY fix. In the above post I mention to be careful when opening the case half’s of the left lid lock. It can also be very difficult to remove the Left Lid Lock Plug, watch you knuckles. The right LID lock can fail completely and the FAV6800AW or FAV9800AW will work as designed. I would never replace the Right LID lock…. personal choice. It’s the Left LID Lock with it’s dual signaling function of LID is Open/Closed and LID is Locked that is important.

Did you look at this at this post started by oak9952 ? It has some good info for removing the left lid lock I also attached a similar pic of the corrosion issue. Pay close attention to the wires that are attached to the magnetic reed relay. It is the contact closure of this magnetic reed relay by the lid magnet that signals the LID is Closed. If the Control Board does not see this signal the LID is Open (OP) error will be generated to the display. So the OP alarm can be caused by corrosion on the Left Lid Lock pins, or Left Lid Magnet out of position, or open lead on Magnetic reed relay switch, or open signaling path in the washer wiring harness going to the control board. We think you will find corrosion issue with Left Lid Lock or my guess is a broken lead on magnetic reed switch in that Left LID Lock.

Here is a little more info for raising the washer top from the base.

Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. Raise the top of the machine.. (See page 33 of the Service Manual for putty knife insertion point).

If you have to replace the left LID lock here is the Part Number 25001048

Part supplier for 25001048 or punch that P/N into their price checker for all vendor prices. AZ delivered my parts in two days and had best pricing..

I’m an owner like you… Rich.

Posted on Jul 27, 2009

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This is a common problem on this washer. (The OP fault code). It is caused by a faulty magnetic reed switch. Apparently, the lid on these washers isn't completely watertight and allows water/moisture to get into the switch and corrode the wires and connections.

The switch is on the left side under the rubber bumper, Release two spring clips in the front between main top and front panel using a putty knife. Lift the top. To access and see if the magnet is in place, remove the dispenser from lid. Gently pry the bottom of the plastic inner lid toward you and down. This will let you see if the magnet is in place on the right front corner of the inner lid. Here is a picture of a bad door lock switch:

have the OP signal, have cleaned all latches and - 1f7e3a4.jpg
Sure hope this helped and best wishes.

Posted on Jul 27, 2009

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1 Answer

OP display light comes on when hitting start. Then hit off & in a minute it comes on?


Most times this issue is caused by loss of signaling thru the Left Hand Lid Lock.

1st check for a Lid Magnet out of position. This is an easy check if you have a couple key holder magnets or a similar magnet that you can place over the Left side grey lid bumper. Let's see if you can close the Magnetic Reed Relay switch with an external magnet and send +12VDC up to the Control Board and clear the "OP" error code.
If that doesn't clear the "OP" error code we will need to remove the Left Hand Lid Lock and check to see if corrosion is part of the issue. Because of its proximity to that nasty bleach dispenser it will cause issues. Here is the lid lock to order.
Here is a picture of a bad lid lock.

11_22_2012_3_26_01_am.jpg

Nov 22, 2012 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Why does it say "op" when i press the start button?


The Service Manual for reference. Sears Parts Direct for reference.




I feel you have lost signaling from the Left Hand Lid Lock for Lid is Open/ Lid is Closed.

First check is to place a magnet over the Left Hand grey bumper and while watching the LED display see if the OP error code clears. If it does you have a lid magnet out of position. See the Service Manual for access to the Lid Magnet.

See Pic;

ba0e933.jpg
If an external magnet over the Left Hand grey bumper doesn’t clear the OP error code with the lid open then See this Link for troubleshooting Left Hand Lid Lock Troubleshooting. I discuss the OD error code but the OP error code troubleshooting is very similar. If the lid Magnet is not out of position then I feel you have a broken lead at the Magnetic Reed relay or severe corrosion issues with the Left Hand Lid Lock preventing Lid Open/Lid Closed status signaling to the Control Board in the Console.

FAV6800A/FAV9800A replacement Left Hand Washing Machine Lid Lock - 25001048

Let me know if you have any questions or concerns…….Rich

May 20, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

The washer is stuck locked. When turned on it shows OP where the minutes are!! PLEASE HELP !!



Don’t force the lid open and break the lid locks.

Here is the Service Manual and parts look up;

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

Use this procedure for releasing the washer top from the base;

Un plug the 120VAC power cord to the washer.

To raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. See page 33 of the SM for putty knife insertion point.


Here is the pic from page 33.c4f9327.jpg

This will get the clothes out.

With the washer top raised gently push to Left and Right lid lock latches to outside of the lid the unlock position.

You can now lower the washer top to the base.

Do you want to DIY the OP error code?

The OP error code could be caused by a Lid Magnet out of position. To do a quick check with the lid open power up the washer. Do you have the OP error code showing? If so take a large magnet and place it over the grey left lid bumper and see if the OP error code will clear the LED display. A Pic for reference;


If that doesn’t clear the OP error code we would need to do deeper troubleshooting. Are you up for that? Let me know……Rich
e830e40.jpg If that doesn’t clear the OP error code we would need to do deeper troubleshooting. Are you up for that? Let me know……Rich

Apr 12, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Getting "OP" on screen & will not start. Help


OP Error code for the FAV6800AW/FAV9800AW;
You have lost signaling from the left lid lock to the control board. The lid magnet could be out of position here is a quick check to try. Raise the lid then press Spin Only key, press on and you should throw the OP alarm to the console. With the lid open place a magnet on the left bumper as shown in this pic. If the OP alarm fails to clear we rule out the lid magnet as out of position.

16fe882.jpg


Next step is to raise the washer top as shown on page 34 of the Service Manual

The
Service Manual for reference. Sears Parts Direct for reference.

To raise the top of the machine insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. See page 33 of the SM for putty knife insertion point.


Disconnect the washer power cord. We can try to reseat the Left Lid Lock a couple of times to see there is there is corrosion causing a issue. Removing the plug is difficult so be careful. See page 34 of the SM, the plug you are going to reseat is shown in the pic on page 34 next to the tech’s thumb in that pic. After reseating a few times power up the machine try a Spin Only cycle, close the lid and hit the on button and see if the left lid lock is signaling the control board that the lid is closed. If you still take the OP alarm then it’s time to remove the left lid lock and inspect for corrosion or a broken wire on the magnetic reed relay. Some owners have found that corrosion has caused the soldered lead ends on the on the magnetic reed relay to break off. They can be soldered back on. See pic’s for corrosion issues and the lead that has broken off the magnetic reed relay.

2a9510b.jpg

Check rhat the red and black wire on the magnetic reed relay have not broken as seen by this photo see balcl wire.

8f8129e.jpg
Follow the SM to remove the left lid lock be careful when you release the tabs on the left lid lock case halves for inspection they break of very easy. Post back if you still need help. If you need to replace the left lid lock here is the part number 25001048 and a link, another. Good luck. Post back if you have questions.

Sep 21, 2009 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

I have a Maytag Neptune top load washer. When I attempt to start a cycle, a code appears (od) on the control panel followed by three beeps and will not operate. I've attempted to follow the procedure in...


I’m and owner as you and will toss out this info.

The OD alarm means the FAV6800AW/FAV9800AW Control Board has not sensed a lid open condition for three completed wash cycles. You can unplug the washer 120VAC power and plug back in and see if that will give you three more wash cycle before extending the OD alarm again. This would only be a temp fix. You have probably lost Lid is Closed/Lid is Open signaling back to the Control Board from the Left Hand Lid Lock assembly.

Take a look at this post and see if will help you repair the issue. I have some pic's and links in that post that may help. You will need the Service Manual for working on this machine.

I use external magnets over the left lid bumper to accurate the magnetic operated reed relay switch located in the Left Hand Lid Lock assembly to check for signaling operation of that magnetic reed relay back to the Control Board. I’m going to start out by having you check out the Magnet Reed Relay signaling from the Left Hand Lid Lock assembly.

With the Washer Lid open start a quick wash cycle, you should signal an OP alarm to the console do you? If so now close the washer lid the OP alarm should clear if the Lid Magnet is not out of position. If it doesn’t clear place couple magnets on the left bumper as I show in this post. If the OP alarm now clears then the lid magnet is out of position and the manual will show you its location to repair.

If you still trigger an OD alarm then it’s time to inspect the Left Lid Lock Plug and assembly for corrosion issues. See Page 34 of the Service Manual. The technicians thumb is on the Left Hand Lid Lock assembly. The Left Hand Lid Lock assembly is not a sealed very well and is subject to corrosion issues with its location near the bleach dispenser. If you are a DIY’er you won’t have any problem getting to the Left Hand Lid Lock assembly. The mating plug can be very difficult to remove from the assembly watch your knuckles. Be careful when you open the case halves of the Left Hand Lid lock assembly it is very easy to damage those retaining tabs. Unplug the 120VAC to your machine and follow the manual to raise the washer top from the base. If you have heavy corrosion issues you can clean up with contact cleaner ( I use WD-40) and some emery cloth/fine grit sandpaper. Check to see if the Black and Red wires are on the magnetic reed relay switch solder connections have not broken loose from corrosion. They can be re-soldered back on if they have broken loose. I don’t believe they have if you are not showing an OP alarm at the start of the wash cycle. You may want to squirt some WD-40 into the into the Left Hand Lid Lock plug and re-seat a few times if you have heavy corrosion in the Left Hand Lid Lock assembly as seen in the Pic.

If you use a DVM/Ohm meter to check the magnetic reed relay switch make sure you unseat/pull the Left Hand Lid Lock Plug from the Left Hand Lid Lock assembly to isolate the signaling leads going back to the Control Board, we don’t want to kill the Control Board with the Ohm Meter. I would only break out the DVM if I had to start troubleshooting signaling back thru the wiring harness to the control boart inputs and +12VDC output to the Left Hand Lid Lock assembly. The Control Board would have to be isolated fom the Ohm Meter measurements. I recommend not using a DVM/Ohm meter at this point of the troubleshooting process.

Here is a link for the Left Hand Lid Lock if you feel it would be easier to replace the assembly. Left Lid Lock Other suppliers will have the part I like these folks. Post back if you have additional questions.

Rich


Aug 29, 2009 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Reads "OP" when lid is closed


Magnetic reed switch on left side below the gray rubber bumper, shown here...

http://www.repairclinic.com/SSPartDetail.aspx?PartID=1033130&PPStack=1

Release two spring clips in front between main top and front panel using putty knife. Lift the main top and access the left and right door locks here.

To access and see if the magnet is in place, remove the dispenser from lid.
Gently pry the bottom of the plastic inner lid toward you then down. This will let you see if the magnet is in place on the right front corner of the inner lid.

http://fixitnow.com/wp-content/uploads/2006/09/washer_switch.JPG

Seems to be a common problem with this washer. Apparently, the lid isn’t completely watertight and allows water to get into this switch corroding the contacts and the wires.

Thanks for using FixYa - a Very Helpful rating is appreciated for answering your FREE question.

Aug 09, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune Washer with lid signal "od"


OK this board won't let me post pics so I'll post as a solution, please everyone you don't need to rate.

fc6f37e.jpg
Lead on mag switch needs to be re-soldered.

ef03650.jpg

Jul 26, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Will not start up and show code 0d


Hello kc59mail ,

For the FAV6800A the od alarm means the Control Board has not seen a lid open condition for three complete wash cycles. I suspect the left lid lock.

I think you have a problem with the magnetic reed relay in the left lid lock. If you could try this? I want to make sure you signal an “OP” alarm to the display. Can you select Spin Only cycle with the lid open press start. Do you signal the “OP” alarm lid open to the display? If it does close the lid and the “OP” alarm should clear does it? I’m checking that the lid magnet is in place and the signaling connections are working thru the left lid lock back to the control board.

Let us know what you fin and we will go from there. You could try powering down the machine by removing the 120VAC power cord from you wall receptacle. That may give you three more wash cycles before the od alarm is triggered again.

Mar 19, 2009 | Maytag Neptune FAV6800AW Top Load Washer

5 Answers

Maytag neptune TL (TOP LOAD) fav6800aww washer


was absolutely the corrosion in the left lid lock, had eaten right through the wire. this site was awesome....always check te left first, it has the sensor to tell the machine it is open.

Mar 29, 2007 | Maytag Neptune FAV6800AW Top Load Washer

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