Question about Lexmark Office Equipment & Supplies

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Hi I have a Lexmark 5000 series type 4432 model 001. Recently I changed my phone service to MajicJack. They instructed to disable error correction and set to the lowest speed setting which I did, but I still get a "Fax error" message. Is there anything else I can try?

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  • corvette75 Jul 27, 2009

    Where can I purchase this filter/splitter? Home Depot, Lowes, Staples, any of them?

  • corvette75 Jul 27, 2009

    Thank you very much, I will try Staples.


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Hi, I had the same "remote fax error" and fixed it by installing a filter/splitter, into my phone line then connecting the my fax line to the phone socket and the modem to the adsl socket.This problem is often caused by noise on the phone line due to unfiltered telephone devices.

  • Check that your gateway is connected to the socket marked ADSL MODEM on the filter/splitter
  • Check that the socket marked WALL SOCKET on your filter/splitter is connected to your telephone wall socket.
  • Ensure that all other telephone devices (including phones, answering machines and faxes) that share the phone line with your ADSL service have a filter/splitter fitted between it and the wall socket

  • I hope this information allows you to resolve this issue.

    If I have helped you, please help me, and rate this suggestion with the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.


    Posted on Jul 27, 2009

    • Anand Gupta
      Anand Gupta Jul 27, 2009

      This is a normal phone line splitter and can be purchased from any compter store.




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