Question about Kenmore 43142 Front Load Washer
We are getting an error code, ddo, on our washer? It i s a kenmore front load tumble action washer model no 417. any help?
The DDO error is telling you that the detergent door is open. This error occurs when the detergent door has not latched properly when the unit is started.
There is a sensor that is dependant on a magnet, that is attached to the door, to trip it and send the proper door closed signal to the control oard. If this magnet comes off, or loose the signal will not be sent to the control board, and the error code will be displayed.
Now for the bad news. The magnet is in such a position that a considerable amount of labor is required to replace it.
Unless you are mechanicly inclined and handy with a box of tools I do not recommend that you attempt this repair. It is very involved and is not a DIY repair. It is best to let a tech handle this repair. An approximate price range for this repair is $175.00 to $275.00, or more depending on where you live.
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Posted on Jul 27, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Hello geraldinerid - Typically DDO indicates that the washer has detected a problem with the dispenser drawer. Either the drawer is open and will not close properly or a further diagnosis is recommended to have a professional check the reed switch.
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