- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There is no scanning of a word document - you are scanning an image. If that image is a page with words printed on it or a picture , it doesn't mater to the scanner, to it all are pictures. So in the end you have a picture of the scanned image - in your case a picture of the page. Since you can't edit a picture with word you must convert that picture into an word document. For that you use an OCR program
This printer has an OCR program in it, but you must activate and guide it yourself, it won't do the job automatically. To learn how to use it launch the installed HP Solution Center from your pc, it's a part of the driver that should have been installed with it.
Connect the scanner to the PC install the scanner software, place the Document on to the scanner and close then on your PC desktop or open My Computer right click on the scanner icon and select scan picture. Save the picture or the document, open your e-mail after typing or just how you usually send e-mail, 0n the send option bar/tap select add attachment wait to open then locate the scan doc by browsing the pop-up menu select your scan doc and click OK/ADD the doc will be added to your e-mail message now you can send it.
Firstly, the machine must be connected to a pc or network. Secondly, you must scan the document to a pc so, after you have switched on, as you have, the scanner so that it says 'online' you will need to go to the pc and 'PULL' the document to the pc from the scanner. However, to do this you will need to have installed NETWORK SCAN GEAR on your PC inorder to SCAN. When you install the software, you will need to DISCOVER the scanner before it will be ready for use. So, a recap:
1. You NEED a program called NETWORK SCAN GEAR on your PC
2 Your ir2230 must be connected to a PC or network
3 You need to DISCOVER your ir2230 from your PC
4 You then need to INSERT picture FROM SCANNER and select your ir2230 from within a program such as WORD using NETWORK SCAN GEAR
Are you scanning from the PC, or are you scanning from the printer?
If the latter, the scanner is trying to send the document to a server software on the PC, which is probably not running; hence the "not connected" message.
Try acquiring a picture using Control Panel -> Scanners -> Acquire Image and see if it works. If it does, you must run (or reinstall) the Control Center software, and configure it as to where to store the Scan-to-File documents.
First you have to load the scanner (twain driver). Then load the scanning software. Then plug the printer/scanner into the usb port on the pc. The pc should then recognize the scanner. You might have to turn your pc off then on again to recognize the scanner. Then try to open the scanning software on your pc and put the document on the scanning glass and press the aquire/scan button on the software. Hopefully, that should work.
If you have a BenQ Scan to Web 3300U, just plug in the scanner to your USB port on the computer and plug the power into the power bar. XP will recognize that you have connected the scanner to your pc. It will install the scanner immediately.. Go to MY PICTURES. The top option on the left hand side of the screen will be "to obtain pictures from a scanner or a camera". Click on this.. It will tell you that you have a flatbed#23 . Click on next. Using the preview button, scan the document. Using your mouse, make the scan box fit your picture or document. Then click on scan. Save your scan job . You can then view your scan job.
The ip address for you scanner is already set. If you are able to print to it over the network than you will be able to scan from it over the network. The trick is that you will need to initiate the scan from your pc and not from the scanner. Look in your program files and find epson scan. there you will find epson scan setings. open this up and select a scanner, the cx11nf. Tell it that it is a network scanner and allow the program to find the scanner. Once found, you will need to test it. If you get full communication back from the scanner than you are connected and can then use epson scan to scan your documents and pictures to file.
If you cant find epson scan than you have not loaded the program and will need to reload the program.
If it is a picture, go to your photo program. Under FILE choose IMPORT then SCAN or TWAIN or your actual scanner (if it shows there.) Have your photo in the scanner ready to go and click on the above. This will scan the picture into your program and you can do any adjustments or cropping needed and "save as" where you want in your files.
A document can be a little more tricky because sometimes your existing document program( Word or whatever doesnt match the document format. However, on many scanners you can choose which program you want to open the document. If your document program will not open it, you can choose" word pad" and once it is there you can save it as an rft document then try opening again in your document proggy. There are many workarounds here to convert documents that didn't come from your program, but with a little patience it can be accomplished.
**Now that I have given you this information, I'll ask you. Do you have the scanner driver installed on your PC? If you do not you won;t be abl;e to scan anything onto your PC, however, you can go to the manufacturers site, click on support or downloads and download the correct driver for your scanner and operating system to your desktop. Be sure to turn off all running programs while you download and install. Once it is on your desktop it will be an exe file. Just click on it to install. Your scanner will then work with your PC and you can scan whatever you want using your programs to do it-picture or document. Good Luck to You.