Question about HP Photosmart D7360 All-In-One InkJet Printer

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How do we bypass the expired ink cartridge message on the HP D7360. Magenta ink cartridge is not empty.

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Take out both the cartridges > wipe it with clean cloth> then the ink part of the cartridge wipe it with plain white paper> let little bit of the ink come out on the paper & put them back again in the printer>restart pc + printer - ur done. no more messages on your printer>then print a test page-simple.

Posted on Jul 27, 2009

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Try to clean the contacts on Magenta cartridge and the printhead where the cartridge is connected.
Clean this with printer off and use lint free cloth which is slightly moistened.

Posted on Jul 27, 2009

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The ink cartridges keep expiring and they are nearly all full .my machine is a hp photo smart 3310 all in one.How do i by pass the expiry dates on cartridges


Each ink cartridge has an expiration date to protect the printing system and ensure good ink quality. The cartridge expire date appears on line 53 of the self test report.Printing can continue without replacing the ink cartridge. Follow the instructions that appear on the HP product or on the computer. However, HP recommends replacing the expired ink cartridges. HP cannot guarantee the quality or reliability of expired ink cartridges. Service or repairs required as a result of using expired ink are not covered under warranty
As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. Reset the product
  1. Without turning off the product, disconnect the USB cable from the rear of the product. NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ).
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button .
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.

Thanks, Joe

Dec 16, 2010 | Office Equipment & Supplies

1 Answer

Photosmart D7360 - message says "ink cartridge empty. To print in color, install the following cartridges: yellow. To print in black ink only, press o.k." I have replaced the cartridge (yellow) and the...


go to hp support>d 7360 >software and drivers. Download (run) latest diagnostic utility 2010-11-09. run test and print test page (only one sentence). worked for me. Took about one minute.

Sep 10, 2010 | HP Photosmart D7360 All-In-One InkJet...

1 Answer

I replaced an ink cartridge because the printer stopped working and showed a message that the old cartridge is empty. However after putting the new one in but the printer still refuses to work and shows...


maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
Solution As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. The Ink Cartridges Empty options are described in the table below: Ink colors out Option Print mode possible All Cancel None Black

AND

Cyan, Magenta, or Yellow (any or all) Black only Continue with other colors Cyan/Magenta/Yellow mode (composite black)

Text and photo quality will differ from those printed when all colors are available Light Cyan or Light Magenta (either or both) Cyan, Magenta, or Yellow (any or all)

(Black still available) Print with black ink only Grayscale

Apr 07, 2010 | HP Photosmart 3210 Printer

2 Answers

Won't print black because magenta color is empty


Refill or replace the empty cartridge.

When you ask to print "black", a small amount of magenta is mixed-in.
No magenta, no print.

Nov 11, 2009 | HP Photosmart D7360 All-In-One InkJet...

1 Answer

False error empty cartridge


slowly off and on the printer for five times without cartridge, printer saves data of cart of last 5 only so next time it reads full ink..

Jun 01, 2009 | HP Photosmart C6280 Printer

1 Answer

Error 0xc18a0206 On the HP Photosmart D7360


Reset the product:
  1. Without turning off the product, disconnect the USB cable from the rear of the product.
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.

Apr 03, 2009 | HP Photosmart D7360 All-In-One InkJet...

1 Answer

"Expired color cartridge" message blocks black printing - nothing works


Hello merelU. I'm afraid you may have to replace the empty color cartridge as there may be problems with the printer while an expired cartridge is installed on the printer (even though some of the cartridges are still under warranty) and also, HP cannot guarantee the quality or reliability of expired ink cartridges.


all the best.
thx

Oct 07, 2008 | HP Photosmart 3310 Printer

1 Answer

HP Photosmart D7360


HP support decided it could not be repaired on line, agreed to replace it but found it was a few days out of waranty...so it is dead in the water. Probably not cost effective to repair it.

Aug 03, 2008 | HP Photosmart D7360 All-In-One InkJet...

1 Answer

HP Photosmart D7360


try cleaning the cartridge contacts with alcohol and cotton swab.

Jan 16, 2008 | HP Photosmart D7360 All-In-One InkJet...

1 Answer

7310 won't print magenta


Either you are out of magenta ink or your cartridge is dirty. Just because you've run a cleaning job doesn't mean the printer will fix the problem. The best thing to do is take your cartridge out and use a paper towel to gently clean the head (where the ink comes out). Once you wipe away the gunk you should still get the three colors on each pass of the paper towel over the head. If you only get two colors (yellow and cyan) then your magenta is empty or dried out (happens with ink cartridges used past their expiration date). The only thing you can do then is get a new in cartridge.

Nov 22, 2007 | HP OfficeJet 7310 All-In-One InkJet...

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