Question about Dell Vostro 1400 / Inspiron 1420 - 24X CDRW/DVD Combo Drive Burner

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My laptop is Dell Vostro 1400, 18 months old. i am getting green stripes on screen, nothing else not even cursor. please help.

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Seems like graphics card problem.

It may be that the card needs to be reseated (don't do it yourself if you have not done it before).

If it is a software problem, then following procedure may correct it.

Restart the computer and right after tap F8 key continuously.
You will see advanced boot menu.
Use up/down key on keyboard and select Last Known Good Configuration and hit enter
It should boot you up.

If that does not work, do the above procedure and instead of Last known select "Safe mode" from the list. Log into your account and click "No", it will show you system restore window, You can try to restore the computer to an earlier date when it was working fine.

Posted on Jul 27, 2009

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Posted on Jan 02, 2017

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SOURCE: Dell Vostro 1400 green stripes problem

When this happened to me, I found that I had a bad NVidia chip. Dell replaced my motherboard under warranty even though the warranty had expired, because it is a fairly common problem. It was 1 year ago, so they may have discontinued the free replacement. You need to search the web for the information though, because customer support will not offer without you asking.

Posted on Jan 11, 2010

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