Question about Microsoft Xbox 360 Console

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I put in a disc and its like theresw no disc in there

With discs in really good conditions it works fine.
on discs with a light to moderate surface marks it sometimes says theres no disc but on these occasions it takes a while to read and sometimes nearly starts the game but doesnt quite manage it. it like it knows theres a disc there but it cant read it and says Open Tray. like theres no disc.

And on discs with a fair amount of those tiny little surface scratch marks that your discs just seem to pick up from no where it can hardly ever, if at all, read the disc.

I dont know whats going on as I take meticulous care of all my discs, i am nearly obsessed with protecting them from scratches. All thats on the surface of the disc is them tiny little marks you cant prevent - the ones that have absolutely no effect on the disc.

I am 99% certain it is the console as i took the game basically never works to my mates and put it in his console - Worked first time every time, absolutely perfect.

What is going on? How do i fix this? I bought the console about 11 months ago in mid-late August so if i have to send it away under warranty please tell me as i must do it A.S.A.P!!!

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  • red_devil_94 Jul 28, 2009

    Thanks the disc is perfectly clean and im not sure how to clean to eye so ill call microsoft

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Wel first you should try cleaning the lens or the eye that reads the disc becouse if that has dust or anything on it it will find it really hard to read a disc with little or no scratches on it,once you've try'd this,wipe the disc a cloth or piece of tissue,if you are still having the same problem well then i recommend that you do ring microsoft and see what they can do
hope this helps GD.

Posted on Jul 27, 2009

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