This Lexmark x73 works beautifully when just printing, but when I try to copy or scan it will not see the document and just prints out a page of black lines or stripes or a "tweed" looking pattern. We have uninstalled and reinstalled, rebooted, everything. Running it on Windows XP. Please help. Thanks, Katie G.
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When you say that your all-in-one system will copy, but will not print from the computer, this tells me that there could be a connection problem between the printer and the computer. This is more then likely a driver problem. you will need to go to lexmark and download the latest drivers for your operating system.
But this could also be a broken or loose cable.
Hi, The all in one solution software you used in XP doesn't work fully with Vista.
But you can still scan and copy by using Windows Photo Gallery.
1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie Lexmark X73) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.
Set this options un der Control panel Scanner and camera.
If fails try this,
Uninstall everything HP Installed. Unplug the scanner. Then reboot. THen install the drivers and applications. Then reboot. then insert the HP scanner into the USB.
Before we give up on the scanning/copying ability of your machine. Try unplugging the machine from the wall and from the computer for at least a couple minutes. If that doesn't work, You may also check for a factory reset switch or reset mode you can choose.
Last but not least. Uninstall the printer again, unplug it from the wall and computer. Make sure you restart the machine and even shut it down before trying to reinstall the drivers.
The above site has a patch for the scanner. Not sure if its what may be ailing yours.
Let me know what happens.