Question about RIM BlackBerry Pearl 8100

1 Answer

I cannot type, or click my trackball! I can scroll, but thats it!

I cannot type, or click my trackball! I can scroll around, but thats it. Im using a blackberry pearl, and there is an arrow in the upper right corner. I believe this is caps lock? Also, since nothing it doesnt register any button pushes, the screen goes black (into stand by?) pretty quickly...
I have tried:

taking out the battery
tapping caps (#) twice
holding alt + caps
holding alt + enter
holding alt + *
holding alt + caps + delete

WHAT IS GOING ON HERE!?!

I was using it with no problems, left it in my car for about an hour, and i come back and its not working!! WTF!?
thanks in advance...

Posted by on

  • bagg_s Jul 28, 2009

    how do you "reset"? chilling is not fixing this.... :(

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 378 Answers

Just reset the device and chill. see that no key is left pressed accidently

Posted on Jul 27, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Scroll is hesitating.. Will work for moment then button keeps scrolling but screen does not scroll with movement of button... Can this be fixed or do I have to replace? LynnsizzleV@aol.com


Lynne:
You can try a few things... Take a clean rag or cloth and moisten it with rubbing alcohol and gently scrub across the scroll wheel to remove dirt and skin oils from the scroll wheel and trackball. Don't let alcohol drip into the trackball body. If that doesn't work, and you are somewhat mechanically inclined, you can turn the trackball over and remove the screws that hold the housing together (some may be under the rubber pads on the bottom of the trackball) open the housing and clean the parts that contact the trackball and scroll wheel with a clean rag or cloth. Blow out any dust or dirt in the housing, Dry the parts you cleaned with alcohol and reassemble the trackball. Use rubber cement on the rubber pads, not model cement or super glue, in case you need to disassemble the trackball again at a later time.

Aug 16, 2013 | Kensington TurboBall (64227) Trackball

1 Answer

My blackberry scroll pad is not working, and i can't scroll anywhere. i took it to the shop and the man told me it was a hardware problem, i have pop reset it and soft reset it and nothing seems to work. i...


hi Titchypink.
this is all i could find out,hope it helps you out.
Trackpad, trackball, or keyboard not working on a BlackBerry smartphone running BlackBerry OS 7.1 and earlier Article Number: 000029640 First Published: April 26, 2017 Last Modified: April 26, 2017 Type: Support

Environment

  • BlackBerry smartphones running BlackBerry OS version 6 to 7.1
  • BlackBerry smartphones running BlackBerry Device Software 5.0
Back to top ?

Overview

In some situations, a BlackBerry smartphone with a trackpad or trackball may experience issues with sensitivity, latency, or scrolling. Additionally, the BlackBerry smartphone keyboard, or other buttons may be unresponsive.
Back to top ?

Cause

This issue might be caused by one of the following:
  1. The trackball/trackpad sensitivity needs to be adjusted.
  2. Make sure the trackball/trackpad is not affected by a software freeze or an application freezing.
  3. The BlackBerry Device Software is out of date and requires an update to resolve the trackpad, trackball or keyboard issue.
  4. The physical trackpad, trackball or keyboard hardware is malfunctioning.

Back to top ?

Resolution

Resolution for Cause 1
Complete the steps in Article 5447 to ensure the trackball/trackpad sensitivity is correctly.
Resolution for Cause 2
For BlackBerry smartphones running BlackBerry OS version 6 to 7.1 using a trackpad, complete the following:
  1. From the Home screen, select Options.
  2. Select Typing and Language.
  3. Select Trackpad Sensitivity.
  4. Ensure Audible Roll is selected.
  5. Rapidly roll the trackpad up, down, right, and left.
  6. If an audible click is heard while not responding, proceed to Resolution for Cause 4 as this could be a software related problem.
For BlackBerry smartphones running BlackBerry Device Software 5.0 using a trackball, complete the following:
  1. From the Home screen, select Options.
  2. Select Screen/Keyboard.
  3. Ensure Trackball Audible Roll is selected.
  4. Rapidly roll the trackball up, down, right, and left.
  5. If an audible click is heard while not responding, proceed to Resolution 4 as this could be a software related problem.
  6. If an audible click is not heard, the problem may be related to a hardware issue. Please contact the wireless service provider for additional steps.
If an audible click is not heard, the problem may be related to a hardware issue. Please contact the wireless service provider for additional steps.
Resolution for Cause 3
To update BlackBerry Device Software using BlackBerry Desktop Software see, Article 11320.
or
To update the BlackBerry Device Software on the BlackBerry smartphone visit http://www.blackberry.com/update/
Resolution for Cause 4
Use the BlackBerry Virtual Expert diagnostics application. For more information, see Article 35973.if not try this link. blackberry scroll pad is not working Google Search

Nov 27, 2017 | RIM BlackBerry Curve 8520 Smartphone

6 Answers

The ball wont roll on my blackberry. Help!


The trackball is easily removed for cleaning by just pulling the trim ring around the trackball off with your fingernail. Remove the trackball and clean with alcohol. Reverse the process to clean.

Feb 06, 2010 | Blackberry Curve 8350i

2 Answers

My blackberry world edition's trackball suddenly started selecting things as if I pressed the trackball even though I haven't. If I open email it clicks the links in it as I scroll past and reply pops up...


You might have one of three things wrong with your blackberry 1. something is stuck down there like a peice of plastic causing the button to seem like its being pressed all the time or 2. there could be water damage in there thats if you bring your phone into the bathroom with you while taking showers humidity is like cancer to phones it might not show up right away but it can happen 3. someone might of pushed the trackball so hard that it dented the button in this case i would take it in to get repaired. If it is one of the other two it should be an easy fix you can check for either one of these problems underneath the trackball by removing the ring that is around the trackball you can do this by carefully prying around it off then you should be able to drop the trackball itself right out of the phone aswell as any thing stuck in there or if there is water damage or any water down there I suggest you turn the phone off as soon as possible to prevent any further damage then I would just leave the phone in a nice dry place to get rid of the water then the trackball should work again same thing goes for removing anything that might be stuck down there after that is all done with you should be able to reassemble it remember the ring around the trackball only goes in one way so do force it or you risk breaking it.

Cheers,
Kyle

Jul 05, 2009 | RIM BlackBerry ® 8830 Cellular Phone

2 Answers

The ball won't scroll down


Have you removed the ball at any time? If it is put back in wrong, it could cause this. If not, the ball assembly itself might be bad. You can find them fairly cheap on eBay.

May 30, 2009 | RIM BlackBerry 8800

2 Answers

Blackberry 8830 wont track down - trackball stuck


This is usually caused by the trackball getting dirty.

Use a q-tip dipped in IPA and clean it. Roll the trackball around and swab the q-tip around to clean.

If cleaning fails then you will need to replace the Blackberry trackball.

Check the following link on instructions on how to do that.

Blackberry 8800 Trackball Replacement Guide

Apr 16, 2009 | RIM BlackBerry ® 8830 Cellular Phone

1 Answer

Trackball not moving right


This is right, the problem is in the trackball. If you can get hold of alcohol like the one used years ago to clean the heads of tape decks etc, you may be able to put some in the trackball and rotate the ball around in all directions with the hope that it may clean it.

Mar 27, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Bb8800 the pearl/cursor does not scroll up


This is usally caused by the trackball getting dirty.

Use a q-tip dipped in IPA and clean it. Roll the trackball around and swab the q-tip around to clean.

If cleaning fails then you will need to replace the Blackberry trackball.

Check the following link on instructions on how to do that.

Blackberry 8800 Trackball Replacement Guide

Oct 12, 2008 | RIM BlackBerry 8800

1 Answer

Scroll ring intermittent / non functioal


I have a similar symptom, that is, apparent loss of scroll ring functionality as homercles1 noted, but in fact the scroll ring functionality gets toggled between horizontal scrolling and vertical scrolling as Rithas has noted. A window that is not wide enough to require horizontal scrolling will give the appearance of loss of scroll ring functionality when the scroll ring is in horizontal scroll mode. Likewise, a window that is not tall enough to require vertical scrolling will give the appearance of loss of scroll ring functionality when the scroll ring is in vertical scroll mode.
Solution that worked for me:
My upper right-hand button is defined as "Allow Horizontal Scroll" and by clicking this button, the scroll ring function toggles between horizontal and vertical scrolling. In fact, what can appear to be a nonfunctional scroll ring in some windows is very useful when moving around in large windows.
Hope this comment will be useful to you.

Nov 20, 2007 | Kensington K64325 Trackball

Not finding what you are looking for?
RIM BlackBerry  Pearl  8100 Logo

387 people viewed this question

Ask a Question

Usually answered in minutes!

Top RIM Computers & Internet Experts

ismael castillo

Level 2 Expert

318 Answers

David

Level 2 Expert

143 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a RIM Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...