I have a singer creative touch 1030 machine. the needle goes up 7 down but the bobbin doesnt turn.

SOURCE: Pfaff Creative 1371

Did the machine get dropped, or otherwise roughly handled? Or have a rough, bumpy ride back home, etc? That could explain why it's not working correctly.

SOURCE: Singer Touch & Sew won't loop bobbin thread

I believe you have a broken gear. These are difficult to repair on your own.

SOURCE: Sewing machine will not pick up bobbin thread.

needle's in backwards

SOURCE: NEEDLE WON'T PICK UP BOBBIN THREAD

im not!
it needs a good service the timeing has sliped out a little, nothing more that that,,,see its not a lost cause just yet

Testimonial: "Thanks! I was hoping to avoid paying for a fix, but it looks like I have to **** it up. So much for being thrifty and restyling my clothes."

SOURCE: how to wind the bobbin on the singer creative

on touch and sew models thread the machine up as normal, select straight stitch, presser foot up, take the thread from the needle and wind it round the presser foot screw a few times, open the slide plate, push the little button over, press gently on the foot control to wind the bobbin, when finished close the slide plate to drop the winder down and pull the threads to the back and start sewing