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carol smith Posted on Jul 18, 2017
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Got a replacement tracfone, called to activate, but the minutes weren't transferred from the old phone and I can't get a response from tracfone

1 Answer

cwradio73

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  • Master 1,162 Answers
  • Posted on Jul 19, 2017
cwradio73
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Joined: Aug 04, 2009
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Have same problems. Tracfone has some people that help an other that send you away with no help. I quit using them for this reason.

5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Apr 14, 2008

SOURCE: My motorola V176 Net10 phone glitched into tracfone mode, any way to change it back?

I have the V170 phone and had the "Max Call Numbers are Reached" message. I removed the battery and sim card then put them back in. When I powered up the phone I had to reset the date and time but the message was gone. My phone numbers were still in the phone. Everything seems to work fine now. Hope this helps

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Anonymous

  • 33 Answers
  • Posted on Jan 21, 2009

SOURCE: all incoming calls go straight to voice mail

Just go to call settings and then call divert. check settings. Maybe all calls are diverted to voice mails. Cancell all diverts. Then you are done.

Anonymous

  • 3 Answers
  • Posted on Mar 14, 2009

SOURCE: tracfone

Absolutely, what you need to do first though, is have your IMEI and SIM serial numbers handy from the first phone. Simply push the center, round button in the middle of the top array, and it should open to Prepaid, select that and go to the 2cd option which is IMEI and select that, and write down that number. Then do the same thing with the 3rd option, which is SIM. Once you have those 2 numbers in hand, do the same ith your new phone. Once done, call the 1 800 number for your area and speak with a represenative and they will walk you through the rest of the proscess and add your existing minutes to your new phone.

Anonymous

  • 9 Answers
  • Posted on Mar 31, 2009

SOURCE: transfering minutes to another motorola tracfone c139-4

If its a new tracfone you can do it online at tracfone.com when you activate it otherwise just call customer care they will do it for you. I did it the other day.

Anonymous

  • 18 Answers
  • Posted on Sep 25, 2009

SOURCE: i am trying to transfer my minutes on my tracfone to another

Sorry that you are having this problem. It sounds quite frustrating.

Here's a link for information on getting assistance with this issue.

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Related Questions:

0helpful
2answers

Can I activate my tracfone online?

Call tracfone they will walk you thrue it.
1helpful
1answer

Activate new tracfone and transfer old number

Call Tracfone and they can activate ,transfer your minutes and your number to your new phone. I had to do the same thing.
Aug 26, 2016 • Cell Phones
1helpful
1answer

Activating my tracfone using my pre-existing Home phone no.

Scott, To transfer your number from your Old Service Provider to TracFone Wireless, you must ask TracFone to Port your existing telephone number. TracFone Wireless will process the request for you. During this process, your service with your current provider will be disconnected automatically and Activated with the new provider you have selected. There is no need for you to call your current provider to disconnect your service. During the Request process, you will still be able to place calls on your existing wireless telephone or wire line phone. You, however, will not be able to receive calls during the porting process.
Above information from link below, tracfone.com. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
http://www.tracfone.com/includes/content/questions/General.jsp?enId=FA10060&esId=FA10061&a=1396990859478
http://www.tracfone.com/includes/content/questions/General.jsp?enId=FA10025&esId=FA10026&a=1379709875366
https://www.tracfone.com/direct/init_activation.jsp?app=TRACFONE
0helpful
2answers

How do Transfer data from my old tracfone?

Here is the information from the Tracfone website.
Transfer Number > Phone Upgrades
  • What is a phone transfer?A transfer is when you wish to transfer your phone number and minutes from one TracFone to another.
  • I just bought a new TracFone. How do I transfer my phone?
    In order to transfer your phone, go to the "Activate/Reactivate Phone" button on our website and then select the option that you need. You can also contact our Customer Care Center at 1-800-867-7183 so that a representative can transfer that information for you. Please note that when you complete a phone upgrade from a smartphone to a non-smartphone, you will not be able to transfer any remaining minutes in your account, so you will lose those minutes.
  • If I buy a new TracFone, can I transfer my remaining minutes and phone number to the new phone?
    Yes, you can transfer the minutes and phone number into your new TracFone by going to the TracFone main page and clicking on the "Activate/Reactivate Phone" button. Then, select the option that you need (phone, SIM, or Bring Your Own Phone CDMA). You can also contact our Customer Care Center at 1-800-867-7183 so that a representative can transfer that information for you. Please note that when you complete a phone upgrade from a smartphone to a non-smartphone, you will not be able to transfer any remaining minutes in your account, so you will lose those minutes.
  • If I currently have a TracFone smartphone and want to transfer to a non-smartphone, will I be able to transfer my remaining minutes to my new phone?
    No. When you complete a phone transfer from a smartphone to a non-smartphone, you will not be able to transfer any remaining minutes from your old phone (so you will have to forfeit those minutes), but you do get to keep your service days.
0helpful
1answer

Just bought a new smart phone. I have lots of time & minutes to transfer from old tracfone . Do I have to buy more to activate?

According to Tracfone's website:
If you're going from a basic phone(i.e. flip phone or candy bar phone) to a smart phone, you can't transfer any minutes. The same applies if the situation is reversed.

You log onto the Tracfone website, Click on the "activate phone" button, and enter the information prompted of you.

http://www.tracfone.com/includes/content/questions/General.jsp?enId=FA10045&esId=FA10046&a=1414402065259
1helpful
1answer

Can I transfer sim card between same model tracphones

Yes. With a sim card it should activate itself with any model phone that belongs to that carrier. If it will not activate automatically just call carrier and they will have it activated in minutes .
0helpful
1answer

LG tracfone 2/16/15 420 minutes from old tracfone were nottransfered. tel#3212897283 Ser.014303004933018 SIM#8901260822192586314.transf.confirmation#1107560879.

Fixya is a help site run by a loose-knit group of volunteers. Fixya has no responsibility for your missing air-time. I suggest you contact your carrier.
0helpful
1answer

Www.tracfone.com/

Please have SOME modicum of patience, Eugene. There are millions of other people trying to do the same thing.
Aug 12, 2014 • Cell Phones
0helpful
1answer

I BOUGHT A NEW TRACFONE i WANT TO KEEP MY SAME PHONE NO FROM MY OLD TRACFONE. i HAVE TRIED TO ACTIVATE IT MANY TILME , i CAN'T GET TO ACTIVATE AND i KEEP CALLING THE NUMBER FOR THE PHONE AND ALL i GE

You normally can change Phone numbers and phones online but with your problem it might be past that contact customer service at 1-800-867-7183 it works for me 8:00 Am till Midnight
Good luck rickie

If you need further help, reach me via phone at https://www.6ya.com/expert/richard_b70d968cd1a1d293

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