I am not able to charge the Exilim battery. (by 40 users)

Same, I'm having this problem at the moment. and when you purchased this, they should give you a notice to NOT return it back to the retailer to any technical or repairing support. I haven't really called them yet, since they are closed already. But if anybody is wondering what the number is, here it is:

Technical Support call: 1-800-435-7732
9AM to 8PM EST (Mon-Fri)
9AM to 5PM EST (SAT-SUN)

Repair issues call: 1-800-706-2534
9AM-5PM EST (MON-friday)

hope that helps.

The nine-volt trick works perfect.
=]

I called Casio and they said it is a known problem and that they will send you a new battery free of charge.

acctually it means for some reason the battery is so depleated the charger wont take it and blinks red. I know i just fixed mine just two miniuts ago and now its charging fine. what i did was i got a 11 volt battery that was charged you can use a 9 volt if u have it and get two pices of wire and put the positve to positve and neg. to neg. of both batteries so there hard lined together and wait about 30 sec and put it on the exilim charger and if it dosent work the first time try a few more times and eventually it should work if not then u may have other problems.

May 21, 2008

After reading this site, I Googled Casio. They had an 800 number for cameras. I spoke to a "real" person and w/in 3 minutes he had my information and is sending me a brand new battery. Can't say enough nice things about how smoothly this went. Hopefully, the new battery will work.

Blinking light means charging error. Call tech support and they will replace battery for you for free.

There is a solution for this problem here at Fixya:
Force Charge Exlilim Baterry
Scroll down and look for mjap's solution (solution #4).

Good luck

Daniel

http://www.youtube.com/watch?v=eTrPN83_7bM
no other sources needed. the blinking light means your battery is so dead, the charger can't pick  up any electrical signals. this simple trick takes about 10 minutes to fix your battery

Just called tech support and was told that because I purchased the camera a year ago, I am no longer under warranty and that I have to call 800-836-8580 to purchase a replacement. I asked about a free replacement and was told (in no uncertain terms) that because it's not under warranty, it's not covered.

I actually had this problem exactly 3 months ago. I called Casio and they sent me a new battery...quickly! Within two days. nice of them to make it priority. But this happened again!!

What the guy earlier said about the battery recharging system worked and it was much easier than calling. If you don't use your digital camera often (lets face it, I'm not a cam *****), the battery continues to a point where it can no longer be charged (it must be charged a little bit in order to begin the charging process in your individual units. This is a semi-outdated system on Casio's part, but what can you do?

Take a 9V or 11V battery, wrap some copper or metal wire around the +/- poles and match them to the +/- poles on your camera battery. Wait 30 seconds. Then your camera battery should charge. If you want to be smart about it, see if it works and then call Casio and get two batteries out of them and you can keep it as a back up! =)

i just called 1-800-435-7732, waited for about 20 seconds and got a new battery coming in the mail in 3-5 business days! i didnt have to give them a receipt- just the serial number and my name & address. Wow, Casio's customer service is SO much better than Olympus.

The 9volt battery trick works perfectly. Thaks...

The battery to battery recovery works also with a 6 volt battery, like the one in camping flashlights. Thanks for the tip.
JP

i just tried the 9 volt battery thing and my camera works now! thankss

Switch to Cannon

This whole thing is happening to me at the moment. i just haven;t ordered the battery yet. See my friends dropped my camera, and it now has a broken LED screen. My camera hasn't been fixed yet, but I thought the reason why my battery charger was blinking red was because the camera was sowly getting weaker, but my sister has the same camera as me in a different color, so I asked her for her battery and it was the same broken LED I knew and "loved". But yes, the solution is to get a new battery.

the 9v battery woks. but contact the tech support and get a free battery. Thanks for the help

I used the nine-volt battery trick, waited for thirty seconds and it worked perfect. =]

I had the same problem few months ago, called up Casio and they were incredibly helpful and sent the replacement battery. However I had left the camera unused and the same problem has repeated. Called them again, got a customer service agent in 10 seconds and she said it will be replaced free again. Issue is that it keeps happening and how long does one have to keep calling up and asking for replacements. If their customer service was not so good, there will be lots of annoyed customers. Jay