Question about TruTech SMP-1 GBL MP3 Player
I have had a TruTech SMP-1 GBL MP3 Player since Christmas of 2008. It's been working fine until around May or June and then it would turn off after playing music for a few minutes. I have reformatted the device countless times and made sure that the music is all synced with the right program. Again, I downloaded songs on to it around Christmas time and it has worked fine until a few months ago. When I turn on the device and it looks like it has turned off, I can still see the blue light on in the dark, even though the screen is blank, it's almost like it has just frozen up or something. When it "freezes up" I can no longer hear music, and the only way to turn it off is to take out the battery and then put it back in and turn it on, only to have it freeze up immediately. I'm thinking that this product is just defective, because I've tried almost everything I've seen online to no avail, but if anyone could tell me something else that may work that would be great! P.S. I have put rechargeable batteries in it that have been fully charged, yet it also did not fix the problem!
Please try to reset the player and see whether it helps.
This could be done by inserting a paper clip into the reset hole and press and hold for about 20 seconds.
If this does not help it could be software related issue. Upgrade the firmware via manufacturer's web site.
Posted on Jul 27, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I had this same problem. If I tried to turn the player on, it just gave me the "format the player" screen. If I turned it off (by removing the battery if necessary) and plugged it into a USB port, it could still be read as a flash drive. I could copy the files to a backup folder on my computer and then (using Windows) I could right-click on the drive and choose Format. When it was finished, I disconnected it from the computer and turned the player back on and it was able to boot normally (it took a little while, but it worked). After rebooting, it automatically recreated the MUSIC.LIB, MUSIC.SEC, SETTINGS.DAT system files and the VOICE directory. I plugged it back into the USB port and copied the music back onto it and it worked fine. So... back up the data and format the player...
Posted on Nov 27, 2008
Tips for a great answer:
Sep 19, 2011 | TruTech SMP-1 GBL MP3 Player
Feb 01, 2009 | TruTech SMP-1 GBL MP3 Player
Jan 15, 2009 | TruTech SMP-1 GBL MP3 Player
Dec 26, 2008 | TruTech SMP-1 GBL MP3 Player
Dec 08, 2008 | TruTech SMP-1 GBL MP3 Player
200 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: