Question about HP DeskJet 970cse InkJet Printer

3 Answers

The carriage stuck and I found this band with hole in both ends hanging loose. I need to know how to reconnect this band so printer will work. I cant see where this connects

Posted by on

Ad

3 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 51 Answers

You can reattach this band yourself. There are two springy hooks on each side of the printer. They are slanted so that you can position the band with the right side forward.
The band engages in a slot in the cartridge carriage, you have to slide it through. I don’t know whether you can fix the band on the right without taking off the cover of the printer. If you must, then follow the procedure:
1. Open the top cover and unscrew the two screws you find there.
2. Open the back of the printer, locate the two release latches left and right press them and lift the back a couple of millimeters (1/8”)
3. Through the top opening locate the two front latches (plastic tongues) release them by putting a screwdriver blade in the catch and pressing forward.
4. Pull the cover gently there are cables attached to it…

Posted on Jul 28, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 17 Answers

Sounds like the reader strip in the printer was pulled off it's holders. It is this strip that the carriage reads to know where it is on it's path back and forth across the printer. Unfortunately this is not something you'll be able to fix...it will have to go to a tech to be fixed, preferably an HP-authorized repair tech so that any repairs will be warrantied. The holders that previously held the strip in place may have snapped as part of the carriage struggling during it's jam, and are not customer replaceable parts.

Posted on Jul 27, 2009

  • patiokitty Jul 27, 2009

    If the band has holes in both ends it doesn't sound like the carriage drive band to me, although if it has snapped that would certainly stop the carriage from moving. Either way, it's not a customer-repairable fix.

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 724 Answers

This band is the carrage drive band there should be faceners on the back of the sliding carrage and a spoked wheel at each end of the slidebar If this came of by itself it may have snaped only you can tell looking and the disconnected ends

Posted on Jul 27, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi - E5 - Part popped out


Turn off and unplug the printer and slide the cartridge carriage over by hand. You could remove the cartridges. Then after reconnecting the cable, slide carrier back by hand and reconnect the power.

Jul 17, 2010 | Canon PIXMA MP160 All-In-One Printer

2 Answers

Epson Stylus 1200 lights indicate carriage jam


This means that your Epson printer has come to its end of life. In short, Epson wants you to retire your printer and buy a new one. Your Epson printer may be in good shape which is often the case. But Epson has this build-in "feature" which they want you to buy a new one.

Jun 15, 2010 | Epson Stylus Photo 1200 InkJet Printer

2 Answers

Carriage Jam


If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

  • Turn off the printer and open it to see where the paper is stuck.
  • Manually move the carriage toward the opposite side.
  • Check the paper path and remove any piece of paper or any other object that is stuck in the path.
  • Reconnect the power cord and turn on the printer.
http://www.fixya.com/support/t6088190-hp_7400_displays

May 08, 2010 | HP Officejet Pro 850 InkJet Printer

1 Answer

Printer carriage stall/stuck


  1. follow the steps below
  2. Reconnect the power cord to the back of the product.
  3. Press the Power button ( ) to turn on the product.
  4. Open the carriage access door. The carriage might try to move into the access area. If so, allow it to move to that position
  • With the product turned on, disconnect the power cord from the back of the product.
  • Unplug the power cord from the power source or electrical outlet.
  • Check for any paper or objects that might be stopping the carriage. CAUTION: If the paper tears when you remove it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams can occur.
  • Reach inside the product, and then manually move the carriage.
    • If the carriage is stuck on the right side of the product , move the carriage to the left side of the product.
    • If the carriage is stuck on the left side of the product , move the carriage to the right side of the product.
    • If the carriage is stuck in the middle of the product , move the carriage to the right side of the product.
  • Remove any loose paper or obstructions found.
  • Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right.
  • Close the carriage access door.
  • Reconnect the power cord to the product and to the power source.
  • Reconnect the USB cable to the product.
  • Load plain paper in the tray.
  • Dec 19, 2009 | HP Office Equipment & Supplies

    2 Answers

    Black film has come off


    It's the band that connects to the print-cartridges, to pull that mechanism across the page. Since it has broken-away from the print-head, it's impossible to reconnect it. Salvage the ink-cartridges, and the power-supply, responsibly recycle the printer, and ask your spouse for permission to trade-in your son for a new printer.

    Dec 05, 2009 | Dell Inkjet 720 Printer

    2 Answers

    Epson r220 carriage jammed


    Had the same problem.
    Took alot of work but I fixed it.
    Frist thing you need to know that error means your ink waste pad is full. Its a $75.00 to replace but there is a work around it.
    You will need this free app. SSC service utitlty.
    http://inkjetprinterhelp.us/epsonSSC.html Its a great app.
    Instrusctions are on the website there.
    You will also have to Open the access panel on the rear of the printer (remove screw) and look inside carefullly with a flashlight. You will see a tube (down and to your left) coming from the cleaning pump and it will have an open end on it. This is the tube that delivers ink to the waste pad.
    Use a piece of coat hanger wire or equivalent, and fish out this piece of tube. Bring it to the outside of the printer, thru the access panel.
    Find yourself a suitable container (Tupperware or a plastic cup or jar) that is not too tall. Put the tube into this container and secure the tube and container so they won’t come apart or lose connection if the printer is moved.
    If you wish you can make a hole or notch in the access panel cover so it can be replaced.

    Feb 12, 2009 | Epson Stylus Photo R220 InkJet Printer

    1 Answer

    My printer is an HP photosmart 7260 and has worked great until I transported while moving to a new state. I don't recall any trauma ie. dropping or falling. It will turn on and the cartridge will move...


    Hello,
    It sounds like the plastic encoder strip that the system uses to count or figure out where it is located came loose from one or both ends. It is a long plastic strip that goes the whole length of the ink carriage's track and is held into place by a small hook on each end. When you re-attach it be very careful not to damage it or scratch it. Once it is re-attached the printer will be able to figure out where it's carriage is located and won't hang up. It should work fine afterwards.

    Good Luck!
    Rich Lilja

    Dec 11, 2008 | HP Office Equipment & Supplies

    2 Answers

    Carrier jams to the left hard,when i turn it on


    I don't know your printer so this may not be the problem.
    Check inside with a flashlight and look for a plastic band laying in the wrong place; this is a clear ribbon with very fine vertical lines on it that the printer uses to 'count off' its position. Normally, a printer will go to one or the other end so it knows where to start counting to determine where it must go and identify its arrival at a particular character position as directed by the software sending the data.
    These bands can break or become contaminated so it is no longer clear where the carriage is or where to go next.
    If you find such a band and it is intact, clean it gently with glass cleaner and soft cloth or paper towel and reinstall it, threading it through the slot in the carriage where the optical path is located that 'reads' the stripes.
    All printers using this type of technology will have one static hook for one end and a second that is a leaf spring with a hook for the other end of the band.     

    Sep 30, 2008 | Epson CX8400 All-In-One InkJet Printer

    1 Answer

    924 Printer


    'Band?'
    Does it look like a strip of clear plastic with very fine vertical lines?
    Or, does it have teeth molded into it?

    The former is used to determine the position of the carriage and is normally mounted through a narrow slot in the carriage and should have small holes at the ends.
    One of these ends will be mounted on an immobile hook, the other will have some kind of spring to maintain a little tension on the band.
    These will be located at opposite ends of the printer beyond the normal travel of the carriage.
    Some printers want these oriented in a particular way; front/back left/right but most don't care much how they are mounted.
    Look for markings that might indicate a specific orientation.

    If it has teeth, it ain't a band :-( it's the drive belt and the printer will have to come apart to replace it with one that doesn't have any 'ends.'
    Don't know the specifics of your printer and the difficulty in replacing these varies widely, depending on the stupidity of the designers.

    Aug 27, 2008 | Dell 924 All-in-One InkJet Printer

    2 Answers

    Print head jam


    Iv'e seen these problems a 100000000 times with this printer and I found a little article you may wanna read before going farther with this machine!!!! Go to http://.i18nguy.com

    Apr 19, 2006 | Epson Stylus C80 InkJet Printer

    Not finding what you are looking for?
    HP DeskJet 970cse InkJet Printer Logo

    279 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Office Equipment & Supplies Experts

    Doctor PC
    Doctor PC

    Level 3 Expert

    7733 Answers

    Seeker5211
    Seeker5211

    Level 3 Expert

    1089 Answers

    kakima

    Level 3 Expert

    102366 Answers

    Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...