Question about HP DeskJet 970cse InkJet Printer

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The carriage stuck and I found this band with hole in both ends hanging loose. I need to know how to reconnect this band so printer will work. I cant see where this connects

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You can reattach this band yourself. There are two springy hooks on each side of the printer. They are slanted so that you can position the band with the right side forward.
The band engages in a slot in the cartridge carriage, you have to slide it through. I don’t know whether you can fix the band on the right without taking off the cover of the printer. If you must, then follow the procedure:
1. Open the top cover and unscrew the two screws you find there.
2. Open the back of the printer, locate the two release latches left and right press them and lift the back a couple of millimeters (1/8”)
3. Through the top opening locate the two front latches (plastic tongues) release them by putting a screwdriver blade in the catch and pressing forward.
4. Pull the cover gently there are cables attached to it…

Posted on Jul 28, 2009

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Sounds like the reader strip in the printer was pulled off it's holders. It is this strip that the carriage reads to know where it is on it's path back and forth across the printer. Unfortunately this is not something you'll be able to will have to go to a tech to be fixed, preferably an HP-authorized repair tech so that any repairs will be warrantied. The holders that previously held the strip in place may have snapped as part of the carriage struggling during it's jam, and are not customer replaceable parts.

Posted on Jul 27, 2009

  • patiokitty Jul 27, 2009

    If the band has holes in both ends it doesn't sound like the carriage drive band to me, although if it has snapped that would certainly stop the carriage from moving. Either way, it's not a customer-repairable fix.


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This band is the carrage drive band there should be faceners on the back of the sliding carrage and a spoked wheel at each end of the slidebar If this came of by itself it may have snaped only you can tell looking and the disconnected ends

Posted on Jul 27, 2009

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