Question about Symbol LS 4071 Handheld
I have a LS4071-I1us scanner with the synapse/adapter/usb connection.
After scanning an item/ISBN#, it makes a beep like it has scanned, but nothing shows up on my pc screen.
Does anyone know of a solution to this problem?
Symbol LS4071-I116 or Symbol LS4071-I1US paired with the RL474 cradle base.
1st problem: scan gun is not scanning anything? You have to pair the scan gun with the cradle or base in order for it to send the signal to the base. The pairing bar code is at the base where the head of the gun rests when charging.
2nd problem: scan gun is already paired with the base and it beeps when you scan something but nothing comes up on the screen? To begin with, the problem is not the program where you trying to put the information in. I use AS400, Microsoft Word, Note Pad, etc. Once the scan gun is working properly it will send the information to any of the previous mentioned programs. Having said that, the gun already being paired with base and nothing comes up on the screen? There might be a connection problem. I will explain this as we go.
3rd problem: your gun is connected to your PC via USB? If that is the case you should not have a problem with your PC recognizing the LS4071 scan gun because USB connections start up automatically and most of them will prompt if you need to install a soft ware for it to work. If the PC is not recognizing the USB connection, the best to do is restart the PC.
4th problem: your gun is connected to your PC via PS2? If you do not know what PS2 connection is research because it is very important that you understand what I mean by that. So, your gun is connected to the PC via PS2 and you are using a Symbol Synapse Smart Cable (Model: STIXX-XXXX). It is kind of a per say Y cable. There are 3 connections going on here. First, the cable coming out of your gun (not the power cord) has to be connected to the Synapse cable. Second, if the LS4071 is connected to the PC via PS2 using a synapse cable you MUST read well you MUST have a keyboard that has the PS2 connection, or else the computer would not recognize the gun. It would not recognize it because the Symbol cradle or base does not start up automatically because it is not necessary for the PC to work. And the third connection goes to your PC. Now if you have the keyboard connected to the Synapse cable, once you start the PC it will automatically recognize the keyboard connected to the synapse cable because the keyboard is a main part for the PC. Therefore, once the keyboard is recognized by the PC the scan gun will also be recognized because they are sharing the same connection; that is the main purpose of the Symbol Synapse SMART cable. Furthermore, the Synapse cable connector is connected to the PC, the keyboard is connected to the Synapse cable, and the gun is also connected to the Synapse cable. Everything looks fine it should be working now. If it is still not working, go ahead and restart your pc.
If you need more information about these guns go to the Motorola website, that’s where the manual and reference guide is at.
Posted on Apr 08, 2010
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Posted on Jan 02, 2017
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