Question about Sony Playstation 3 (PS3) Console

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When I put a game in it displays disc error , system rebooted

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  • 51 Answers

Depending on how old your PS3 is and what model and manufacturer it could have a dead Blu-ray drive. It was a pretty common error in some PS3's. You could attempt self repair (there are loads of guides on the web) but I don't recommened that unless you're absolutely sure you can do it (it will void your warranty). Call Sony customer support and see how much a repair will cost.

Posted on Jul 27, 2009

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1 Answer

System settings were lost


System settings were lost:
You need to reset the time and date from the Nintendo GameCube Main Menu. To access the Main Menu, turn the power ON while holding down the A button on the controller. Follow these steps to reset the time and date:

From the Main Menu Screen, go to the Calendar Screen by pushing RIGHT on the Control Stick.
Press the A Button to display Calendar Menu choices of Date or Time.
Use the Control Stick (UP or DOWN) to highlight your menu item and press the A Button to select your choice.
Use the Control Stick (LEFT or RIGHT) to highlight the number you want to change, then (UP or DOWN) to adjust the value.
Press the A Button to accept your choice.
Press the B Button to return to the Calendar Menu or the Main Menu.
Pressing the B Button before accepting your choice with the A Button will return you to the Calendar Menu without changing the settings.
If the same error continues to happen, you will need to have your system repaired as it is likely you have an internal battery malfunction. Please use our convenient repair options.

Wrong Game Disc:
This message happens when a Game Disc has been removed while the system is on, and a different Game Disc is inserted. Re-insert the original Game Disc.

No Game Disc:
This error can occur when the Game Disc has been removed while the system is on and then the Disc Cover is closed. Follow these troubleshooting steps:

Ensure the game is inserted correctly. With the power turned off on the system, replace the Game Disc in the system, printed side up. Press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.

Determine if this happens with more than one game by inserting a different game into the system.

If the error occurs with all games, follow the Multiple Game Disc troubleshooting.

If the error occurs with only one game, follow the individual game disc troubleshooting.

Nov 17, 2012 | Nintendo Wii Console

3 Answers

Wii disc read error


"Unable to Read the Disc" Error, or Disc Not Recognized (Will Not Play Game Discs) Situation:
  • The Wii console will not play game discs (disc is not recognized)
  • System displays either error message "Unable to read disc" or "Disc could not be read"

Important!
  • If this problem happens very infrequently, it is normal and does not indicate a problem. A Wii Lens Cleaning Kit can be purchased to help keep the lens clean and prevent the situation from worsening over time.

  • Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)


What To Do:
  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.

  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • Verify that the console is placed correctly.

    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.

    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)

  • Verify that the disc is being inserted properly.

    • If the console is placed horizontally, the disc label will face upwards.

    • If the console is placed vertically, the disc label will face to the right.

    insertdisccorrect.gif
  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).

    • If the disc is dirty, try cleaning the game disc. (How to)

    • If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.

  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

  • Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.


Situation Not Resolved:

How many games does this occur with?

Applies To: One Specific Game
If you are still having issues with the Game Disc after trying the troubleshooting above, it will need to be replaced. Please click here for replacement options.

Apr 17, 2012 | Nintendo Wii Console

1 Answer

Wii Disk Error


Unable to Read the Disc" Error, or Disc Not Recognized (Will Not Play Game Discs) Situation:
  • The Wii console will not play game discs (disc is not recognized)
  • System displays either error message "Unable to read disc" or "Disc could not be read"

Important!
  • If this problem happens very infrequently, it is normal and does not indicate a problem. A Wii Lens Cleaning Kit can be purchased to help keep the lens clean and prevent the situation from worsening over time.

  • Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)


What To Do:
  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.

  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • Verify that the console is placed correctly.

    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.

    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)

  • Verify that the disc is being inserted properly.

    • If the console is placed horizontally, the disc label will face upwards.

    • If the console is placed vertically, the disc label will face to the right.

    insertdisccorrect.gif
  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).

    • If the disc is dirty, try cleaning the game disc. (How to)

    • If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.

  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

  • Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.


Situation Not Resolved:

How many games does this occur with?

Mar 17, 2012 | Nintendo Wii Console

1 Answer

The wii won't read the disc


Situation:
  • System displays either error message "Unable to read disc" or "Disc could not be read"

What to do:
  • This message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • If the Wii console is laying flat, verify that the system is not placed upside-down. The game disc slot should be above all three buttons and the SD Card slot.

  • Verify that the disc is being inserted properly.
    • If the console is placed vertically, the disc label will face to the right. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically (learn more)


    • If the console is placed horizontally, the disc label will face upwards.
    insertdisccorrect.gif
  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

Situation Not Resolved:
  • If only one Game Disc displays this error message, it will need to be replaced. Click here for Game Disc replacement options

  • If the error is occurring with most or all Game Discs or all of one type of game, then this indicates a problem with the system. The console and one or two example discs will need to be sent in for repair. Click here to begin the repair process.
function rvl_ts_sys_unable_read_disc_showsurvey(){ omnitureHelp("helpful_survey:rvl_ts_sys_unable_read_disc",JSchannel,JSprop6,"",""); } var req; var timeout; function rvl_ts_sys_unable_read_disc_psurv(a,sid,pid){ if (window.XMLHttpRequest)req = new XMLHttpRequest(); else if (window.ActiveXObject)req = new ActiveXObject("Microsoft.XMLHTTP"); if(a=="yes"){ document.getElementById("rvl_ts_sys_unable_read_disc_s_yes_button").innerHTML=""; document.getElementById("rvl_ts_sys_unable_read_disc_s_no_button").innerHTML=""; } else{ document.getElementById("rvl_ts_sys_unable_read_disc_s_yes_button").innerHTML=""; document.getElementById("rvl_ts_sys_unable_read_disc_s_no_button").innerHTML=""; } var url="/consumer/surveys/surveySubmit.jsp?a="+a+"&sid="+sid+"&pid="+pid; req.open("GET", url, true); timeout = setTimeout("techDif()", 5000); req.onreadystatechange = rvl_ts_sys_unable_read_disc_psurvr; req.send(null) } function rvl_ts_sys_unable_read_disc_psurvr(){ if (req.readyState == 4) { if (req.status == 200) { clearTimeout(timeout); var outString=req.responseText.substr(req.responseText.indexOf("##")+2); outString=outString.substring(0,outString.indexOf("##")); document.cookie='rvl_ts_sys_unable_read_disc=answered; expires=Wed, 28 Dec 2011 02:16:21 GMT+00:00; path=/'; document.getElementById("rvl_ts_sys_unable_read_disc_s_folowup_div").innerHTML=outString; } } } function rvl_ts_sys_unable_read_disc_techDif(){ //it broke document.getElementById("rvl_ts_sys_unable_read_disc_s_folowup_div").innerHTML="Thank you for your interest in helping us improve our content. It appears our survey system may be temporarily down. Please try again later. If you need further assistance, Click Here to contact us."; } function rvl_ts_sys_unable_read_disc_clearboxsurv(whatto,box){ if(box.value==whatto)box.value=""; } function rvl_ts_sys_unable_read_disc_fsurv(form){ var url="/consumer/surveys/surveySubmit.jsp?p=7" var reasonSet = false; for(var i=0;i-1)reasonSet=true; }else if(form.elements[i].name.indexOf("question2_answer")>-1){ url+="&"+form.elements[i].name+"="+escape(form.elements[i].value); }else url+="&"+form.elements[i].name+"="+form.elements[i].value; } if(!reasonSet){alert("To help us improve our content, please indicate why this page wasn't helpful");return false;} if (window.XMLHttpRequest)req = new XMLHttpRequest(); else if (window.ActiveXObject)req = new ActiveXObject("Microsoft.XMLHTTP"); req.open("GET", url, true); timeout = setTimeout("techDif()", 5000); req.onreadystatechange = rvl_ts_sys_unable_read_disc_psurvr; req.send(null) } Was this information helpful? yes.png no.png

Dec 25, 2011 | Nintendo Wii Console

1 Answer

My WII will not read any disk and we do not have a menu. All it will say is unable to read disk.


Unable to Read the Disc / Disc Could Not Be Read Situation:
  • System displays either error message "Unable to read disc" or "Disc could not be read"

What to do:
  • This message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • If the Wii console is laying flat, verify that the system is not placed upside-down. The game disc slot should be above all three buttons and the SD Card slot.

  • Verify that the disc is being inserted properly.
    • If the console is placed vertically, the disc label will face to the right. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically (learn more)


    • If the console is placed horizontally, the disc label will face upwards.
    insertdisccorrect.gif
  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

Situation Not Resolved:
  • If only one Game Disc displays this error message, it will need to be replaced. Click here for Game Disc replacement options

  • If the error is occurring with most or all Game Discs or all of one type of game, then this indicates a problem with the system. The console and one or two example discs will need to be sent in for repair. Click here to begin the repair process.

Dec 25, 2011 | Nintendo Wii Console

1 Answer

Displays "error occured. press the


Well its possible that your disc is dirty which is simple to fix
  1. Spray the disc with windex
  2. use a soft cloth and wipe from the center of the disc to the edge
  3. repeat and let dry to be sure
  4. put in system and it will hopefully work

Jul 03, 2011 | Nintendo Video Game Consoles & Games

1 Answer

When i put my disc in it says no disc


No Game Disc:
This error can occur when the Game Disc has been removed while the system is on and then the Disc Cover is closed. Follow these troubleshooting steps:
  1. Ensure the game is inserted correctly. With the power turned off on the system, replace the Game Disc in the system, printed side up. Press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.
  2. Determine if this happens with more than one game by inserting a different game into the system.
If the error occurs with all games, follow the Multiple Game Disc troubleshooting.
If the error occurs with only one game, follow the individual game disc troubleshooting
Troubleshooting - Multiple Discs
  1. Some games may need to be cleaned. Clean each disc with a soft, slightly damp cotton cloth (use water only). Clean them from center towards the edges; do not use a circular motion. DO NOT use paper. Once they are cleaned, dry the disc using a dry portion of the cloth and wiping in the same style as you did to clean the discs. After all of the water is gone, let the discs sit for at least two minutes to completely dry before inserting any of them into the Nintendo GameCube.
  2. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.
  3. Ensure the games are being loaded properly. With the power turned off on the system, replace a Game Disc (printed side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen. Try this with a few of your games.
If Troubleshooting doesn't fix the problem, and it is happening with all your games, then your system will need repair. Check out our convenient repair options.
Single Disc
The following steps are for problems with a single Game Disc or if you only own one game. If more than one game is experiencing problems, please link here.


Note: It is possible that the problem you have may be game play related. For example, if you cannot defeat a particular enemy, or are missing an item you need to complete an area, the problem is likely game play related and there is nothing wrong with your Game Disc. Please check our game play help for assistance.

  1. Ensure the disc is free of dust and contamination by cleaning it. Clean the disc with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
  2. Dry the disc, using a dry portion of the cloth and wiping in the same style as you did in step 1. After all of the water is gone, let the disc sit for at least two minutes to completely dry before inserting it into the Nintendo GameCube.
  3. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.
  4. Check for specific game issues. Some games may have known issues or game play elements that appear as problems.
  5. Ensure the game is being loaded properly. With the power turned off on the system, replace the Game Disc (label side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.
  6. Look for obvious physical damage to the disc. Remove the Game Disc and check the non-labeled side for cracks, scratches, smudges, or dirt. The Nintendo GameCube has extensive error correction capabilities and minor scratches or contamination should not cause issues in most cases. However, it is important to determine if disc damage is causing the problem.
    • If the disc is cracked
      Review our disc replacement policy to determine how to get your game replaced.
    • If it's dirty, scratched, or shows no obvious damage
      1. You may try cleaning the disc again with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
      2. Make sure the game is dry, then re-insert it and see if the error occurs again.
      3. If the game had been working normally, shows signs of physical damage, and now displays errors or lockups in areas it previously didn't, the problem is likely to be the damage to the disc. Use the disc replacement policy to determine how to get your game replaced.
      4. If the game never worked or you are discovering errors in areas you have entered for the first time, it is possible that the problem could be with the system or the disc. (The system may still be the problem even if the disc shows some signs of damage.)

  7. If possible, try the disc in another Nintendo GameCube. If the disc works properly in another system, the problem is with your Nintendo GameCube. Please check out our system repair options. If the game still does not work in another system, it is likely a problem with the Game Disc. Please review our disc replacement policy to determine how to get your game replaced.
If you are not able to try the game in another system and the other troubleshooting steps haven't narrowed the problem down, it is impossible to determine for certain whether the problem is the Nintendo GameCube or Game Disc. Please contact Nintendo's Consumer Service Department at 1-800-255-3700 for assistance.

Dec 08, 2010 | Nintendo GameCube Console

2 Answers

I got my Wii recently, when i try to insert a disc to play a game, the error message "Error reading on disc, please refer to your nintendo operation manual", the display of this message, i can't do...


forcing the system to shut down won't cause problems. The main issue here is that the laser probably is bad in the drive.

Take a can of air and gently blow some into the drive. This will make sure that there is no dust or dirt on the laser.

Try to a few discs in the drive and if it still doesn't read it then that means the drive is bad and you would need to either replace the laser or the drive itself.

Dec 02, 2009 | Nintendo Wii Console

1 Answer

My ps3 quit playing ps3 games. It would play ps2


you had a software error, when you reset the system it re installed all the software. you got lucky had one that did that i reformated the hdd and still nothing put a disc in and it would just continuosly read the disc and nothing would ever come of it. the first set of PS3's had inferier blue ray drives and they tend to crash on the hardware end. if this happens sony has a refurb program for $150 you can send yours in and get another back that is refurbed...

Aug 23, 2009 | Sony PlayStation® 3 (80GB) Console

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