the icemaker unit. I used Supco model RIM943 and its working great. Found it online for $55 on line.
My Viking 48" ice maker has given me a little trouble too. The first ice maker assmble was replaced under warranty. It only came with a one year warranty so when it just went out again I thought I would take a look. Just like you I had no ice. It only take two screws to remove the ice making unit and a quick discount plug. I read up on the unit to trouble shoot it. My Ice maker had the ejection forks stuck in the down (in the ice cubes) postion indicating the unit was out of sync and needed to be completly replaced.
On another note:
I also had a proble with the flapper ice cube door on the outside ice dispenser. Ice cubes would get stuck in the door and would not drop into the cups. This was a lot tougher to fix, but I like figuring things out. Turns out I had some ice that got stuck in the flapper and some how it melted and froze back up to lock the flapper. When the motor came on it sheard a shear pin in a coupling just off the drive motor. I made a home made shear pin and put it back together and all work great now. It was a bit of work to take it all apart and to tell that the motor was good and the relay was working right.
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If your water tray was empty check the water supply to the fridge .
you shouldn't fill it manually.
\if the water supply is turned on, then the operating solenoid that allows water into the tray is faulty.
Whoever repaired your fridge should be called back immediately.
low water pressure or faulty valve
low water pressure the valves do not seal proper and slow drips freeze up in tube
are you on well/?
last time fridge filter was changed?
if all good faulty water valve
I have the same model. This has happened to me several times (usually when the door was kept ajar without notice). Simply open the door, take a common hairdryer and blow at high speed (hottest also) all around the area of where you can feel the ice in the tray, but hasn't dumped yet. It will usually take about 5-8 minutes of consistently moving back and forth around that area. What has happened is the lines bringing water to the trays have frozen over. When you "thaw" them out, the ice made will dump in about 45 minutes. When you hear the ice fall, you will know it's in working order again. I have NOT heard this is a "flawed" icemaker, only that it is hypersensitive to freezing lines when a door is left ajar. In your case, to prevent this from happening again. If you shut the icemaker off again, make SURE you turn off the source of the water feed BEFORE you turn off the ice maker. By doing this, the lines will empty as it makes it's last tray of water. Try that - very confident it will fix your problem!
Clear the Ice tray by pressing the button under the ice maker. The problem is that the ice is in the first couple of slots is not dumping and the tray tries to fill again and over flows. I pressed the button and cleared the tray of ice (This will tilt the tray and twist it to empty it) that was re-frozen several times without dumping. My ice maker works perfectly after I did the above. I think the problem arises if the door did not close completely. I stopped hanging the dish cloth on the door and on my LG Dish wisher. I hope this helps
Are you able to see if you can push a Q-tip or something up the fill tube line to see if it's frozen up inside there. It happens on certain units. You may need to take the Ice Maker out (easy) to get to the fill tube.
I have the same refrigerator and was having a very similar problem. My water would dispense just fine, but the ice maker suddenly began making partial cubes of ice, then quit making ice, than started again before finally stopping again. At first I thought it was because the fill tube coming from the back of the frig was frozen, but after clearing it the problem persisted. I traced the problem back to the valve at the back right corner of the frig. I disconnected the power inputs and water lines, then took the valve apart. On the side that feeds the ice maker there is a small washer inside of the valve with a very small hole that only allows a limited amount of water flow through it. A small pieced of rubber had broken loose from another section of the valve an was clogging this small hole. I cleaned the entire valve system and reassembled it. The ice maker is now back in action!!! The fill tube going into the tray had frozen because of the small trickle of water that was going into it was not sufficient to keep it from freezing. Make sure this is still clear before turning everything back on. I hope this helps several of you out there, as this seems to be a common problem.