Question about Palm TX Handheld

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Still getting error (sys 0505) 0, 841 on Palm TX

I am still getting the following error message on my Palm TX. Can't send email because of it on my Palm TX either. Any suggestions on how to fix?

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  • 4,338 Answers

Try a hard reset and wiping it out. Then resync it with the newest Palm Desktop manager 6.2

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Jul 27, 2009

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1 Answer

I've just moved my Palm Tx from an XP machine to a Windows 7 machine. When I click on the "View Log" button I get the following error message in the browser window: Firefox can't find the file at...


First of all, I'm pretty sure Hotsync isn't compatible with windows 7. Also, look around the PalmOne or Palm directory in Program Files.

Jan 06, 2010 | Palm TX Handheld

1 Answer

Tx will no longer sync with outlook 2003 or outlook 2007 calendars. Software reinstalled, tx reset, latest updates for syncing with outlook 03 and outlook 07 loaded, still won't sync to outlook calendar...


I would recommend contact the palm free chat. Here is a link for that. I have a TX and have used the chat feature myself and always with good results. Scroll to the bottom of the page and then you will see Palm chat. From there click on chat now and follow the directions. Best wishes.

http://kb.palm.com/wps/portal/kb/na/tungsten/tx/unlocked/supportservices/page_en.html

Nov 18, 2009 | Palm TX Handheld

1 Answer

When trying to sync, error message reads (sys 0505)(0,841).What can I do? For Palm TX handheld


Hi,
Try to perform a System Reset (see article linked below). If it works to break the loop, you should then be able to delete the offending "My Palm" software and perform a Hotsync to backup your data to your desktop.

If that doesn't break the loop, you'll have to perform another Hard Reset. Sometimes, a Hard Reset takes a couple of tries to get it right, since it's easier to do it wrong than to do it right.

This article discusses the various types of Reset for different Palm devices:

http://tinyurl.com/zlwza

Until you break the TX out of its loop, you won't be able to get the data from it.

To see the Palm OS version running on your TX, enter the Menu, select Info, then Version.


To Get Out Of A Loop:
  1. Perform a SYSTEM RESET by doing the following:
a) Press the UP Button
b) And THEN press and release the RESET Button
c) When you see the second Logo (Palm Powered) release the UP Button
d) Now check if your SYSTEM RESET worked by going to Beam Receive. If it goes back to Off even after you put it to On it means you were successful

2. Now Perform A SOFT RESET by pressing and releasing the button in the back once

  1. After a soft reset, a logo screen appears, followed shortly by a Preferences screen asking you to set time and date.

  1. If a soft reset does not break it out of the loop, you may need to try one of the other resets below.

  1. Do an INCOMPLETE HARD RESET by holding down the power (on/off) button on your device.

  1. While holding down the power button, Press and release the reset button on the back of your handheld device

  1. Keep the power button pressed and release it when the “Palm Powered” logo appears.

  1. A message will now appear warning that you are about to “Erase All Data”. And this will happen if you press UP or DOWN.

  1. Instead you press left or right to begin a soft reset, leaving your data intact.

  1. Your device will then take you through a series of screens to calibrate the digitizer and verify the time and date.
Sorry this was so long, I tried to put everything down that might help you.

Aug 03, 2009 | Palm TX Handheld

1 Answer

Error (sys 0505)(0,841)


Hi,

I entered "Sys 0505" in the Search box on the main Palm support site and got a bunch of hits, one of which is a Palm Knowledge Base article which would suggest that the error might be related to a file (these hits suggest a backlight file though the last four digits of the error are different) which might have gotten onto your TX if you upgraded from an older Palm.

http://tinyurl.com/2vwqq4

http://tinyurl.com/2rq73o

Hope this helps. If it's not the backlight file, it could be some other relic system file from an older Palm. You might have to try Hard Resetting your TX, renaming the Backup folder on your desktop, then Hotsyncing your regular PIM data back and reinstalling your third-party apps one at a time. This routine is the customary way to try to troubleshoot a software problem, which is prolly what you have. Now, if you have never had a prior Palm handheld and there's no way it could be a legacy system file from a prior device...I dunno...I would still suggest going the Hard Reset route, renaming your backup folder to backupold, Hotsyncing your data, make sure it's all working, then reinstall your 3rd party applications.

Jul 30, 2009 | Palm TX Handheld

1 Answer

Sending emails


Click on the email envelope ,then configure VersaMail, using the settings for your email client.
Read this link on Palm TX Versa Mail:

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb=PalmSupportKB,t=ooccase,case=obj(40518)

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Feb 03, 2009 | Palm TX Handheld

2 Answers

HotSync error ((sys 0505) (0,841)


I also had this problem. Searched for a solution and found that the error message refers to older programs incompatible with newer models of the palm. If you do a Hot Sync on a different and/or newer model palm device there may be these incompatibilities. The usual problem programs are mypalm and mytreo. You need to delete them by
first doing a Hot Sync
going to Applications on the palm
tap on the menu icon (or the left upper corner of the display)
tap on Delete
go down the list to delete each of these programs.
Hot Sync problems should stop
If not, you need to do a hard reset and then slowly add third-party software one by one and look for problems.

Jun 23, 2008 | Palm TX Handheld

1 Answer

Email errors


I would erase the TX memory and reload the software.

The TX memory can be erased by pressing the reset button in the back of the unit while holding down on the power button. Press yes to confirm delete.

Reload Palm software from CD.

May 19, 2008 | Palm TX Handheld

1 Answer

Versamail Errors


hi first of all here are Support Knowledge Library links: http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,case=obj(39328) there are two main reasons your mail will not get sent from VersaMail: 1) The outbound email server is not allowing your mail through. The server thinks your email is SPAM. Go to the section on Outgoing Mail server issues: http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=95,E=0000000000299122694,K=3846,Sxi=5,useTemplate=Case.tem,CASE=39211#outgoing 2) You have entered some of the information incorrectly in your setup and need to check for typos and verify the settings with your ISP or carrier. follow all the instructions home page: http://www.palm.com/us/support/lifedrive/ good luck

Mar 21, 2006 | Palm LifeDrive Mobile Manager Handheld

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