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Hannalie Wessels Posted on Jul 10, 2017
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A Vodacom upgrade contract that went horribly wrong?

I upgraded my phone via Elite Mobile in Nov '16 and was phoned the next day to upgrade again, not realizing that it was my tab's no he was upgrading and they sent me exact 2 same phones on the same day. I phoned immediately and cancelled the 2nd one, requesting a pickup of the 2nd phone. Sent it back and after numerous calls, emails, faxes, affidavit sent from Vodacom cust care centre, spoken to about 30 consultants in various dept, still not sorted. No money on my current phone, I have to put prepaid vouchers and still paying my contract amount every month. What must I do?

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Marvin

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  • Cell Phones Master 85,242 Answers
  • Posted on Jul 10, 2017
Marvin
Cell Phones Master
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I would like. By step instructions on how to T Mobile jump program works

T-Mobile's new JUMP! upgrade service offers you the option to pay a $10 monthly fee, which includes handset insurance, to then have the option to upgrade your device twice per year for no additional fee. The fee is separate from an Equipment Installment Plan (EIP), which lets you purchase a phone with little money down and the rest of the cost spread out over 24 monthly payments. When upgrading a device, you must return your current device to T-Mobile in order to move on to the new one.
Although this new plan does offer the ability to upgrade your phone potentially every 6 months, we break down the cost over 12 months with just 1 upgrade in order to keep it consistent with AT&T's plan, which we'll detail next.
The breakdown of T-Mobile charges after a year is as follows:
  • $150 down for the handset
  • $20 per month EIP x 12 months = $240
  • $10 per month JUMP! fee x 12 months = $120
  • Total at 1-year trade-in = $510

AT&T Next

AT&T Next is more of an all-in-one package, which combines both the upgrade features of JUMP! with the EIP program that T-Mobile offers separately. With Next, you purchase a phone by agreeing at the start to pay 20 equal monthly payments which in the end total the full off-contract/unsubsidized handset price. For example, the Galaxy S4 retails for $640, so the monthly payment is $32. After 12 months of payments, you then have the option to return the working device to AT&T and have the final 8 monthly payments wiped out, letting you then purchase a new handset for $0 down and with 20 new payments.
Next only allows you to upgrade once per year, and while it does not carry an additional monthly fee like JUMP! it also does not include handset insurance. For the breakdown below, we've included AT&T's $7 per month handset insurance to even the playing field a bit.
Again, the breakdown of charges after a year:
  • $0 down
  • $32 per month x 12 months = $384
  • $7 per month insurance x 12 months = $84
  • Total at 1-year trade-in = $468

Differences

As we noted, there are a few differences between these upgrade schemes. First up are the upgrade cycles -- T-Mobile will offer you two upgrades per 12 month period, while AT&T only offers 1 per year. T-Mobile's more frequent upgrades come at no additional cost, however, meaning that an upgrade at 6 months costs the same as at 12 months. This means that you can trade in that Galaxy S4 for an HTC One after 6 months, and swap even once more if you want before AT&T offers you the first and only upgrade of the year.
The flip side is that T-Mobile charges a monthly fee for the ability to upgrade, whereas AT&T simply charges the handset price. That is almost a wash if you choose handset insurance on AT&T, but in the end it is optional. As we noted above, T-Mobile requires a down payment for most handsets, whereas AT&T bakes the price into the monthly payment instead. In both cases, you're agreeing to buy the phone for a full off-contract price, and simply have the option to return it before you've paid it off to get a new one -- in essence, you're renting a phone.
The biggest difference of all is what T-Mobile's JUMP! and AT&T's Next mean for your final bottom line when pairing that device with the service it needs to run.
What about that subsidy? And this is where we get to the big sticking point on AT&T's Next upgrade plans. Based purely on a device vs. device purchase basis, AT&T actually does offer the cheaper option for buying a phone on an installment plan and upgrading once every 12 months. What the above numbers don't show is how your monthly service charges don't change on AT&T regardless of whether or not you choose to buy a handset subsidized.
AT&T's service plans are structured and priced to factor in the cost of buying a subsidized handset on-contract every two years. The reason why you pay $200 on-contract for a Galaxy S4 is that the other $440 of the MSRP is spread out monthly in your service contract already. That roughly $20 per month subsidy is still included in your monthly service fee whether you choose to use that subsidy or not.
Sep 21, 2014 • Cell Phones
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Want to upgrade my mobile k-jam

If you'd like to upgrade out of contract you'd likely have to sell your phone and buy the new one with the proceeds. If you're in a contract you might qualify for an upgrade. You can sell your phone on craigslist or ebay with great results. For all other upgrade options call and speak to a representative with your mobile company. Good luck!
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a master reset will not work for a hardware issue you will need to either replaced the ear-piece or try upgrading the firmware most times an upgrade of firmware helps.
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My sony ericsson phone keeps freezing and a red light appears next to the camera. what is this? i have the sony ericsson w910i

This is what I did and it worked: Went to the SE (sonyericsson) website and registered my my phone by creating an account. I then selected the software upgrade for the phone and followed all the steps. It also has a cool feature to completely back your phone up. It is really easy. Please let me know if this works as all my freezing problems are over.
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Mxit v 5.6

PHONE SUPPORT
Some phones are not compatible with the MXit application. Don't stress, yours is most probably supported. If you want to double check however, simply click on the relevant link to the left:
(Do not know your mobile make? Have a look its battery, it's usually written there!)
We are constantly expanding our service; if you could not find your phone on this list, don't worry, it is likely to be added soon...
DOWNLOAD
Downloading MXit from our WAP-site:
Jargon buster: A WAP-site is an internet website customized to be viewed on your phone.
  1. On your mobile, go to 'services' (globe icon).
  2. Create a new bookmark (www.mxit.com/wap) and save it.
  3. Select this bookmark, then select then 'go to'.
  4. You should be welcomed to the MXit WAP portal at this stage.
  5. Check that your mobile manufacturer and model has been detected correctly.
  6. Open, accept and download!
  7. Start chatting
CONNECTIVITY
Setting up GPRS/3G
Get connected via your service provider's service menu; just follow the simple instructions below:
(It helps to know your mobile's manufacturer and model. Oh and remember, you only have 2 minutes to complete these steps, don't ask us why!)
Vodacom:
  1. On your mobile, dial *111#
  2. Select option 5 (phone settings) from the menu that follows. (Answer -> 5 -> send)
  3. Select option 1 to choose your mobile make and model from a list, or options 2 to have Vodacom identify the phone for you.
  4. In both cases, simply follow the steps provided to get the WAP settings sent to your phone.
  5. Connection settings will be sent to your phone; save these settings.
  6. If any of the above mentioned steps fail, simply retry.
  7. Still having trouble? Call Vodacom's call centre on 111 from your Vodacom cellphone or 082 111 from another phone. Alternatively visit a Vodacom outlet near you.
(GPRS/3G can only be activated by the person in whose name the contract was taken out, so some of you might have to get mom or dad's help on this one. Good luck!)
Cell C
  1. On your mobile, dial *147#
  2. Connection settings will be sent to your phone; save these settings. If a password is requested enter 0000
  3. If any of the above mentioned steps fail, simply retry.
Still having trouble? Call Cell C's call centre on 140 or visit a Cell C outlet near you. (GPRS/3G can only be activated by the person in whose name the contract was taken out, so some of you might have to get mom or dad's help on this one. Good luck!)
MTN
  1. On your mobile, dial *123#
  2. Select option 1 (phone setup) from the menu that follows. (Answer -> 1 -> send)
  3. Select option 3 (WAP).
  4. Connection settings will be sent to your phone; save these settings.
  5. If any of the above mentioned steps fail, simply retry.
Still having trouble? Call MTN's call centre; dial 808 (contract) or 173 (pay as you go) from your mobile phone. Alternatively, visit an MTN outlet near you. (GPRS/3G can only be activated by the person in whose name the contract was taken out, so some of you might have to get mom or dad's help on this one. Good luck!)
Virgin Mobile
  1. When you first insert your Virgin Mobile SIM into your mobile you'll receive an SMS asking you if you would like to accept Virgin Settings.
  2. If you reply YES, your settings for MMS and WAP can be automatically downloaded and installed on your mobile.
  3. Do the following to manually request MMS and WAP settings:
  4. Go to the 'Virgin Mobile' menu which you will find on either the main menu or applications menu of your mobile.
  5. Select 'Virgin Settings' and reply YES when asked if you'd like to download them.
Still having trouble? Call Virgin Mobile's call centre on 123 or visit a Virgin Mobile outlet near you. (GPRS/3G can only be activated by the person in whose name the contract was taken out, so some of you might have to get mom or dad's help on this one. Good luck!)
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