Question about Tomtom GO 920 GPS Receiver

3 Answers

Screen jumps back to minu have to keep tapping sceen every 5 min

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  • trevor_costi Jul 27, 2009

    this did not work
    problem not solved

  • trevor_costi Jul 27, 2009

    g,day



    i brought this unit on the nett, just before i left to go on a trip around aust?

    iam now half way around.



    tom tom dont bring this model into aust so thay say thay can not help me.



    so have i another choise ?/



    regards trevor

  • trevor_costi Jul 27, 2009

    i am i suppose looking for answer that i can fix it

  • trevor_costi Jul 27, 2009

    the unit is only 12 months old



    when in use in the car.



    i know i am chaseing a bream cure, but as i said iam half way around aust

  • trevor_costi Jul 27, 2009

    thank u for your time
    was hopeing for a dream cure i know
    so thank u any way

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3 Answers

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  • Tomtom Master
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The touch screen is defective, that is the only thing that will cause this problem, send it back for an exchange unit

Posted on Jul 27, 2009

  • yadayada
    yadayada Jul 27, 2009

    does this do this when it is hooked up to an outside power source or just on the internal battery? a defective battery can cause this condition due to low voltage.

  • yadayada
    yadayada Jul 27, 2009

    look u can't fix this problem, I am sorry about that I but have researched this and the touch screen is defective if the battery ok, if there were a thing you could do then I would tell you.

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  • 375 Answers

Has it got a screen protector on? If so, remove it and run a business card or thin paper under the edge all the way round as it may have a speck of dust trapped there.
The dust is being read as a screen press.

Posted on Jul 27, 2009

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  • Master
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The safety screensaver is enabled.

Download your manual in your native language HERE

DIRECT PDF ENGLISH LINK HERE

See PREFERENCES on page 49.

More specifically SAFETY PREFERENCES on page 50....

What happens when I use the Turn off map display option?
When you turn off the map display, instead of seeing your position on a map
in the Driving View, you will only see information about the next instruction.
Tap the button and select an option for when the map should be turned off.
These are the options:
• Always - The map will not be shown and you will only see information
about the next instruction and arrows showing direction.
• Above a certain speed - you set the speed at which point the map will be
turned off. This option is useful for situations when the map might be
distracting, such as when you are driving fast.
• Never - the map is never turned off.

Thanks for using FixYa!!

Posted on Jul 27, 2009

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Posted on Jan 02, 2017

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