Question about Sony Playstation 3 (PS3) Console

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Whe playing games i have background music and sound but no main dialect during game. like ncaa 2010 no commentary with hdmi but with av everything works okay

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Must be a problem with:

  • your HDMI cable, with some connectors that doesn't work (it causes problems with audio channels). Try using a different one .
  • OR
  • you should set the default audio settings in playstation settings , if you are with a wrong channel selected you might have problems like these you are experiencing.

Posted on Jul 26, 2009

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Background music and sounds won't play on games


Check on settings if sounds are blocked on certain apps. If not, then check the preferences of your games if the sound settings are in the right state.

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I hope this helps:

On the XMB, go to
Settings; Display Settings; and choose Video Output Settings.

- Click Video Output Settings.
- Choose HDMI
- Choose Custom
- Tick all of the boxes - Only the ones that your TV supports.
- Move on and the PS3 will test the settings. Screen will go blank and return.
- Press X to save settings.
- When it has finished saving the video settings, choose "Set Audio Output Settings"
- Choose HDMI
- Choose Manual
- Tick the boxes that your TV can support and move on and save settings.
Tip: If you aren't sure which ones your TV supports, go back and choose Automatic and then Press Enter to save settings.

If it fails, call Sony. If its a particular game, then maybe a patch is needed for that game.

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When i play a game such as Battlefield Bad Company 2 on the Xbox 360. The sound works, like you can hear the water flowing, aircraft etc etc, all that is is fine. But when it comes to audio of different ...


Most of the sounds you are hearing good are background sounds. If you are running a surround system, you might want to try adjusting the output of your primary speakers, checking for the correct setting on your receiver, and verifying that your central audio is in the correct section ( receiver output ).

If you are not using surround sound,
Check the in-game menu (Pause) for an audio section, some games allow you to turn the character voices up and the music down. If you don't have that option, try using a new output cord from your xbox to Tv.


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do it right press the strat button on the controller and then go to options look for sounds and do it right up

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it is not using the correct sound file. try another dvd.

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Hi there,

Im guessing you are using a HDMI cable,

HDMI cables struggle to carry audio...

you will need a componet cable, this is basicly the same quality, and all you do is plug the audio cable part into the surround sound system and done.

Hope this helps

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1 Answer

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Hello, and sorry to hear you have PS3 troubles, but let me tell you the first thing i would do is try playing another game to make sure if this issue is happening only with this game or with all of them, if it happens only with this game, then its not the system, and it happens with all the games then it is a system issue. Try playing music via USB to see if you get any sound, and try playing a dvd or a Bluray movie to see if you have similar problems, try shutting the whole system off from the back for a couple of minutes and unplug it, make sure everything is connected properly. And lastly if it doesn't work after all that, then contact Sony for advanced support and consider a warranty replacement.

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Please go to the Main Menu. Then go to Game Options and look for the Speed Play section. If Speed Play is turned on, do turn it off. This should turn the commentary back on.

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Try turning the speed play off and play then come back and turn it on again it should work again it did for me hope this helps

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1 Answer

Hello can you help with this error!


When you switch from one cable connection to another (Hdmi to AV etc) you need to reset the PS3 to its default settings. Basically what is happening is, your PS3 is set to HDMI, so when you plug in AV cables it doesn't know it. So you have to reset it. Hook your PS3 up to whatever cables (make sure system is fully off) then hold the front power button down for a few seconds.

Doing this will reset the display settings. You can then go into the XMB (main menu) and choose your connection. Although the PS3 should do this during the start up on its own.

Hope this helps.

Sep 05, 2008 | Sony Playstation 3 (PS3) Console

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