Question about Canon MP970 Photo All-In-One InkJet Printer

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Seems to do everything but scan to computer it will scan and print a photo but when I try to scan to computer it prompts, "place document on planten glass" well the document is on the planted glass but it won't scan it. Far as I know it works fine otherwise. It will copy, print from computer, scan and print a photo or document, and works well with camera chip and sends image to computer. I have some printed photos I'd like to email but can't. Many thanks !

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  • Canon Master
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Click Start, choose printers and faxes, choose scanners and cameras, right click WIA Canon MP970, click properties, choose events tab, choose select an event, scroll to "attach to email".

Posted on Jul 26, 2009

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2 Answers

Which software to scan ?


Down load the software for your windows 32 or 64 bit here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=1138373&

You need the full package to use the scanner.

To scan a picture or document, follow these steps: Step one: Load the item to scan You can scan from the scanner glass or from the ADF (Automatic Document Feeder) tray, if your product has one.
  1. Make sure that the product is connected to the computer.
  2. Turn the product on.
  3. Load the picture or document:
    • Scanner glass : Place the item with the print side down on the scanner glass, and then position it according to the engraved guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.
    • ADF : Place the item into the document feeder tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the item. CAUTION: Do not load photos in the ADF. Use the scanner glass instead to prevent damage to photos.
Step two: Scan the item
  1. Open HP Solution Center with one of the following methods:
    • Click Start , click All Programs , click the HP folder, and then click HP Solution Center
    • Double-click the HP Solution Center icon (c01810967.gif ) on your desktop.
  2. If you have more than one HP device installed, click the tab or icon for the product that you are using to scan.
  3. Use one of the following methods to start the scan:
    • For photos or artwork : Click the on-screen Scan Picture "button" in HP Solution Center.
    • For a text document with or without graphics : Click the on-screen Scan Document "button" in HP Solution Center.
    A screen displays to prompt for scan settings. If a settings screen does not display before the scan starts, a preference was set to bypass the prompt. To adjust settings, follow these steps to turn the prompt back on:
    1. Cancel the scan, return to the home screen of HP Solution Center, and then click the Settings option.
    2. For the HP Solution Center "button" that you are using ("Scan Picture" or "Scan Document"), set the option to prompt for settings each time you scan, and then click OK .
    3. Start the scan again.
  4. Read through the various options for the scan settings. Make selections for at least the following items:
    • Scan to: Select your scan destination from the drop-down list.
    • File Type: Select the file type from the drop-down list.
    • ...Save Options...: (available only for certain "Scan to" destinations): For example, if you are saving to a file, click this option to select your Save Location .
    • Show preview...: Select this check box if you want to see a preview before the actual scan.
    c01940398.gifImportant : HP Solution Center software versions vary, depending on the age of your product, and whether you installed updated software after the initial setup. For specific instructions on all the settings the software offers, click the Help button on the home screen or settings screens in HP Solution Center.
  5. Click Scan . The preview screen might display, if you selected an option to show a preview. Use the options on the preview screen to make any desired adjustments before you complete the scan.
After the scan completes, it goes to the destination that you specified in the settings. hpweb_1-2_plus.gifhpweb_1-2_minus.gif Using the scan button on your printer HP recommends that you first get comfortable with using the "Scan Picture" and "Scan Document" on-screen "buttons" in HP Solution Center as explained in the previous steps. By doing this, you determine the scan settings that you use most often, and then you can more easily set up the scan button on your printer. c01940398.gifImportant: Before you use the scan button on your printer, use HP Solution Center to create the settings for that button . For example, you need to decide whether you want a settings prompt screen and a scan preview for each scan. Also, you must create the list of "shortcuts" that you want to display on the front panel of the printer. To get started, click Settings , click Scan Settings , click Button Settings , and then click the tab for Front Panel Scan Buttons . Read through the options, and then create the settings that you want.

Mar 03, 2011 | HP Officejet 4355 All-In-One InkJet...

2 Answers

How can I scan a document then print it with larger print?


You can scan a document or photo or negative film etc.. using a scanner, there a many types of scanners which you can choose as per your requirement. There are dedicated scanners, all in one integrated scanners, or two in one like that.. but if you need it for your professional use or daily use, it's better to get a dedicated scanner not "all in one" since with all in one if the copier fails or fax fails, the scanner will also fail because they are related and built-in integrated.
The process of scanning a document is as follows;
  • > Place the document on the scanner's flatbed.
  • > Press scan button or scan using the integrated software from the computer.
  • > Customize the scan settings/quality.
  • > Save the scanned documents.
Printing a document to a larger size is different, you can use photo editors like photoshop, paint.net etc..where you can changed the resolution as well as the size of the image. It's best to change the size or resolution before you give the print command. Or you can also change the print size with the paper size or print size.
If you still need more help, please let me know with more details. I am ready to assist you.

Good luck.

Thanks for using FixYa.

Jul 04, 2010 | Computers & Internet

1 Answer

My hp psc will not scan an object everything else seems to work how do i fix it


Double Click on HP Solution Center icon to open. The HP icon will be on your desktop or in your start menu. It is the icon that materializes after you use the CD to install your HP scanner or multifunction printer. (It may appear slightly different depending on the model and type of HP scanner or printer).
Place the document or photo on the glass platen in the proper corner. There is an arrow that illustrates proper placement in HP scanners and printers.
Click the settings button on the bottom of the HP Solution center screen. It appears as a wrench. This will assist in setting up your scanner or all-in-one HP printer to scan at the touch of a button. Follow the on-screen prompts for photos and documents. Then, scan by clicking the Scan Picture or Scan Document button as appropriate.
Select the proper choice once you scan, such as save to file (specify where) or email (You also can set up a folder ahead of time so you know where to find the document or photos once they are scanned). Often times the computer will create a default my scans folder and organize them by saving them by date and month scan.
Click scan and then wait for box to appear. You will see the document or photo being saved and the blue bar will display progress in the HP screen.
Save the file if the HP software has not already done this for you. Put it in a folder you create and give it a name you will remember.
Then click "Save"to finalize it. The document should be in the folder that you designated.
Repeat the process for multiple pages. Keep the HP Solution Center screen open until your scans are finished.

Mar 09, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

How to use scanner for mp 210 series


You can Scan image from the machine into a computer and save them in,JPEG,TIFF,PDF or BITMAP format.
Scanning Methods:Scanning Using The MP Navigator- Using the MP NAVIGATOR you can Scan process and save documents to your computer.On the MP Navigator 3.0 double click then open it and via:
1 Easy Photo Print(Photo Printing)
2Arcsoft Photo Studio(Photo Image editing )
I shall try to help you
Thanks

Nov 27, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

2 Answers

How to print a regular document from Microsoft Word, Excel.


Instead of pressing the start button to print, you need to press the small ON/OFF button. The start button works to copy/scan. But to print, you will need to turn the printer on first. Once the printer is on, the computer should recognize it fine and allow you to print from your applications.

Jul 13, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Scan failure


try scanning from your printer/scanner program on the computer. My scanner will not work stand alone, but does work this way

May 11, 2009 | Office Equipment & Supplies

1 Answer

Scanning to import to a computer


Normal 0 The best way to scan images to save on your computer is touse the scanner software on the computer. Not the scan function on the scanner.
You don't say what type of scanner and software you have but usually scannersoftware works this way:
1) Place photo on scanner
2) Open scanner software
3) Using the software, Initiate scan
4) Name the Scanned item and save it to your desired location/folder
Note: some applications will automatically save to --My Documents--My Pictures
5) Repeat process for each pic to be scanned.

Jan 29, 2009 | Office Equipment & Supplies

1 Answer

Hp psc 950ink cartridge alignment


In my experience, the <align cartridge> happens when you change ink, has a [don't do {HP chat would be a help}] and wouldn't let you print or scan either unless completed.

normally prints a [2] sheet, then asks to scan it.

for photo quality, override isn't reccommended.

does copy work at all?

scan, save, print might work

Jun 09, 2008 | HP PSC 950 All-In-One InkJet Printer

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