First of all, thank you very much for choosing FIXYA today for your technical support needs.
I'm Joe, and I will be more than happy to assist you with your service request.
Here is a direct link to the ONLINE USER'S MANUAL for a similar model of Thermador Electric Double Oven:http://www.thermador.ca/public/documents/MEMC301ES%20IU.pdf
To view the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and blue highlighted text just above.
This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.
You may need ADOBE READER installed on your computer to read PDF documents, although many computers already have this utility pre-installed.
You can always download this for free at WWW.ADOBE.COM
Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.
See page 41 of the manual for complete instructions on the AUTOMATIC SELF CLEANING PROCEDURE for Thermador Electric Convection Double Ovens.
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I truly hope that was helpful to you.
Good luck and take care.