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Dvd won't open program

Dvd won't open dvd disk program. Does not seem to recognize the disk is in the driver and repeatedly direct to install a disk. Gets some clicking sounds when the disk is spinning in the drive plus the diode flashes at same time. Laptop is DELL Latitude c840

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Does your dvd drive opens other dvd's if it does, that means your dvd has gone bad but if your dvd drive fails to play any dvd's than it's a problem with your dvd drive.

Best way to test it would be to insert a new empty dvd and see if your dvd drive opens it.


Posted on Jul 27, 2009

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Posted on Jan 02, 2017

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Dvd/cd writer will not recognize cd's or blank disk's will recognize dvd but not play.


Did this problem occur after a OS upgrade? Open Device Manager, DVD/CD-ROM drives, open and uninstall the DVD/CD rom. Reboot your machine, Win 7 should apply the correct driver. If you need a driver go to your manufacturer's website. Drivers and support section.

Dec 14, 2012 | Computers & Internet

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Am having problems with my D drive on my Presario F700. It won't open when "eject" is selected. After manually opening the driver and insert a disc I receive a prompt to insert disc. Any...


Hello dir645,
to have the "DVD ROM" recognized, and 'function' properly!

Do the following:
  • On the "Desktop Screen, {right click} to open the Computer."
  • Select the Properties, in the 'shortcut window.'
  • If you do not have a Computer Icon on the [Desktop]?
  • Click on the "Start Button."
  • In the (right pane), select to open the Computer 'shortcut menu.
  • Choose the "Properties" from the 'list.'
  • Check to see: if there's a DVD ROM Drive letter?
  • ie. (D:) in the "Device with Removable Storage area."
  • If the area is (Blank)?
  • Go to, and select All Programs, after clicking on the Start Button.
  • Scroll to find: the Media Disk Player.
*Note: "You made need to (Setup) the "Player!"
  • [2x] click open the Player, and select to "Setup / Install"
  • Follow all the instructions!
  • Click on the Apply and OK buttons when finished!
  • "Restart the Computer."
Now, go back to: {Start Button -> Control Panel ->
Hardware and Sound -> "Device Manager" -> DVD / CD-ROM drives}
  • Open the [DVD-ROM].
  • "Update the Drivers"
  • Click on the [Driver] button.
  • Select; {Update Driver...}.
  • "Restart the Computer, again!"
!Attention: "Manually "Update Drivers"
  1. Click on the [Update Driver] button.
  2. Select, "Browse for driver software..."
  3. Choose: "Let me pick from a list of device..."
  4. Click on the DVD-ROM Drive.
  5. Click, ["Next"]
  6. "Restart the Computer!"
"If you are satified? Return, and give a "Helpful Rating," Thanks!

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1 Answer

My hp1040lightscribe won't recognize the drive for burning. Help. It keeps telling me to put a blank disc in and when I do, it still doesn't recognize it and won't burn it.


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps you

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The DVD ROM does not show on my computer folder because of that it does not play any CD or DVD


  • Hello samuelb26, the most likely reason that the Computer do not recognize the "DVD ROM; is because, it may not have been installed properly, and the other is that the "Hardware & Software Drivers wasn't loaded at the initial installation of the OS." If this is the case then do the following: From the "Start Menu, [right click] to open the Computer Properties, or by clicking on the 'My Computer', if on your "Desktop." Check to see if there's a DVD RW Drive (D:) in the "Device with Removable Storage area." If the area is (Blank)? Click on the "Start Button," open the All Programs, and scroll to find the Media Disk Player. You made need to (Setup) your player, just open the Disk Player 'shortcut' and choose to "Setup / Install the Disk Player. Follow all the instructions while doing so. Remember to click on the Apply and OK buttons when finished, and lastly, restart the computer. "I hope this information is helpful, thank you for using FixYa." paul7of9

Jan 25, 2011 | Computers & Internet

2 Answers

Does not recognize HP dvd1270i DVD/CD writer.




your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this dvd-drive then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

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1 Answer

Using Windows Vista on Dell Dimension Desktop: Windows Explorer does not show a DVD drive. The eject-close button does not extend or retract the disk tray. I have opened the tray manually with a...


try method 5 listed on this site:

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs

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have you set the dvd defaut settings in your operating system? if you havent set this for a program to use to play the dvd's its possible that it doesnt recognize it. go to your start menu then all programs select default programs. then choose change auto play settings. these settings all ahve drop down menus of the available media players on your pc choose the one you want to use. this should help you out

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How to install driver "canon ip 1100"


The driver is a set of "directions" which gives the hardware (in this case your printer) directions on what to do and when.
You can do it one of three ways.
  1. Plug the printer into your computer and when new hardware is recognized by your computer, depending on the operating system, it will install the drivers stored in a Windows folder currently on your computer.
  2. Plug the printer into your computer and when new hardware is recognized by your computer it will prompt you with a new window to install the drivers and then either direct the computer to find the drivers on your computer (if you have them in a file from a download) or on the Install CD and proceed to install them.
  3. Insert install CD in the CD/DVD ROM and if it doesn't open on its own, click on MY COMPUTER then CD/DVD Drive (probably D or E drive) and click on install.
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Reads all but DVD-Help PLEASE


When you say it won?t read are you trying to play commercial DVD movies or read DVD data disks? If you're trying to play movies then you need a couple of things the first being some type of player program. Real player works as does Windows media player but usually DVD drives come with a striped down version of PowerDVD or WinDVD. If you in fact have a player installed and when a DVD is inserted in your drive it doesn't play it may not be configured to automatically play DVDs. Try opening your player program and trying to manually play your DVD. Let us know if you have any success or if you need more assisted. If you do let us know what player program and operating system you have and any error messages that may appear.

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