Question about Samsung Washing Machines
I own a Samsung VRT Steam
and the fabric softener is not dispensin,
My fabric softener intermiitently was left with clear water in the tray. The serviceman replaced the tray which did not fix the problem, he then replaced the valve assembly. That fixed the problem for about a year and now I am experiencing the same problem. Being the unit is now out of warranty, I purchased a valve assembly and replaced it but what I found in the process was that the real problem was that after removing the filter screen where the hose connects I found a SECOND mesh filter that was plugged up. I removed it with a needle from the edge so I didnt damage the screen. I think you could also just used a spray bottle with some water and a Q tip to clean. I wasted $50 on a valve assembly, but I did discover this second filter screen that is not mentioned in the user manual. Hope this helps someone because I have not seen this solution posted anywhere.
Posted on Aug 20, 2012
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
Remove soap drawer completely from washer, and thoroughly clean all parts of it, paticularly the conditioner compartment..
Get a piece of stiff wire, and make a right angled bend in the end of it, then poke the wire into all the holes in the top of the soap drawer compartment to clear any possible blockage.
This should solve the prob.
Please rate my solution.
Posted on May 20, 2009
SOURCE: Fabric Softener Won't Dispense
The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.
Posted on Feb 11, 2008
It appears your softener tray door solenoid has failed in this instance... or it may be gummed up.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 13, 2010
this could be caused by a faulty cold inlet valve if the detergent is not being taken away. however if the detergent iis being taken away then the valve is working ok as it fills the compartment with water lifting the detergent out and into the washing machine.
hope this helps
please dont forget to rate the helpfulness of this reply, thanks kj
Posted on Aug 03, 2008
I just did it. All you do is pull up on the blue part -- put the fingers of both hands under the rim and pull. It isn't screwed or bolted on. If there's a lot of gunk built up, it's all the harder to pull up. Be prepared for some yucky stuff. It would be nice if that whole section would come out, since you have to clean the area below with Q-tips.
Posted on Jan 09, 2010
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Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.
When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.
If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.
If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.
If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.
Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.
To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.
Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.
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