Question about Office Equipment & Supplies
Our Brother HL-1435 had a paper jam, which we fixed, but now it constantly thinks it's out of paper and won't print. The green and red lights signalling ''paper'' are always flashing. We've cleaned it, reloaded the software program, nothing. It doesn't matter how many or how few sheet of paper we try in it. We tried unplugging and replugging the cords, too. None of the settings on the printer have been changed. What should we do? Is there a way to tell the sensor that there really is paper in our printer? Thanks!
Penny and Richard
Please see the following support articles that concern paper feed and jam problems on your machine: here, here, here,
If the Paper Source is set to manual you will receive this error. (See use guide pg.1-10) (here)
REmove the paper tray completely, open the rear access door and make sure there are no bits of paper anywhere. Then reinsert and restart the printer.... If all else fails, you could try a factory reset as described here.
Posted on Jul 27, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 29, 2013 | Brother HL-2040 Laser Printer
Aug 06, 2010 | Brother Hl5370dw High Speed Wireless Mono...
Aug 04, 2010 | Brother HL 1435 Laser Printer
Nov 13, 2009 | Brother HL-2040 Laser Printer
Jul 24, 2008 | Brother HL 5250DN Laser Printer
Jan 11, 2008 | Brother HL-2040 Laser Printer
774 people viewed this question
Usually answered in minutes!