Question about HP Pavilion dv9730us Notebook

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Loaded recovery discs due to unstable windows start up, updated hp, windows and recommended drivers (by hp) but now only get black screen after logo runs. Help ...and thanks for being here/there!

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I think your laptop, no need to reload the windows again.You laptop has a problem in backlight or backlight inverter, You need to bring the laptop for qualified technician in order to replace the bad parts.

Posted on Jul 26, 2009

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My computer is saying that the system is not fully installed and all I want to do is to resite it to its factory settings


Which operating system ?????.....
The HP Recovery Partition that comes pre-installed on most new HPs is like built-in insurance if your system becomes unstable or fails.
If the problem is severe enough, you may not be able to start the HP Desktop Recovery Manager from Windows but you can start it manually by following the steps below.

Disconnect all peripheral devices and power on the computer.
Press the F11 key after the computer first powers on to start the HP Recovery Manager.

Follow the on-screen instructions to back up recoverable files on the hard drive to an external drive or media.
Continue following the instructions to recover the hard drive to its original factory condition.
Click "Finish" when the recovery is complete.
Reconnect devices and reboot the computer.
Reinstall software and update Windows and HP to current settings.


Performing an HP System Recovery (Windows Vista)

HP Pavilion Recovery Partition
Accessing the recovery partition on your HP Pavilion laptop allows you to restore your computer to speed it up, eliminate a virus or repair your Windows operating system.
The Recovery Manager program makes it possible to restore your laptop to its settings as of a previous date or restore your computer to its original factory settings, which will erase all of your installed programs and personal data.
Using the recovery partition allows you to bypass the hassle of keeping track of recovery discs, which could be damaged in storage, rendering them useless when you need them.

Turn on or restart your HP Pavilion laptop.
Press "F11" when the "Press <F11> for recovery" message appears during the HP Pavilion boot process.
Select "Recovery Manager" from your list of recovery options and press "Enter."
The Recovery Manger program will open on your screen, and you can begin the recovery process.
Access Recovery Manager Within Windows
Click the "Start" icon or "Start" button in the lower left corner of your Windows home screen.
Click "All Programs" and then "Recovery Manager."
Click "Recovery Manager" again to open the Recovery Manager program on your HP Pavilion laptop.
using the hp recovery manager in windows 7

Oct 15, 2013 | HP Pavilion 524w (DB280AR#ABA) PC Desktop

1 Answer

Bad file name after BIOS update...


No need to update bios if windows are normally run..!

Oct 21, 2012 | Lenovo Computers & Internet

1 Answer

Hi dennis I encounted Oxcoooooe9 on my aspire 5738 how to resolve pls advise with thanks


How do I restore my computer using the eRecovery Management program outside of Windows? How do I restore my computer using the eRecovery Management program outside of Windows?
Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.
Note: For video guided assistance using the eRecovery Management program to restore your computer please visit our How do I restore my computer using the eRecovery Management program? answer.

To start the system recovery:

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
  3. Press the CD-ROM drive eject button and insert the disc labeled System CD.
  4. Close the CD-ROM tray.
  5. Refer to on screen instructions to select either CDROM or USB CDROM.
  6. The computer will boot from the Acer Recovery Media
  7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.
    Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.
  8. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: if your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.

Jun 25, 2012 | Acer Computers & Internet

1 Answer

My acer computer keeps beeping and the computer screen is black


Hi hollieforget...

How to reinstall the Operating system on your computer

Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.
To start the system recovery:
1.Restart the computer.
2.When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
3.If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4.After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
1.Restart the computer.
2.When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
3.Press the CD-ROM drive eject button and insert the disc labeled System CD.
4.Close the CD-ROM tray.
5.Refer to on screen instructions to select either CDROM or USB CDROM.
6.The computer will boot from the Acer Recovery Media
7.When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.

Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.

8.After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: if your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.
Please take time to rate me

Sep 22, 2011 | Acer Aspire 5742Z-4200 Notebook

1 Answer

System restore. insert recovery disk to reboot. I do not have a recovery disk. anyway i can down load one hp model a6700y


Usually with HP all you have to do is tap F10 when you get the logo screen during power up and it should start the recovery procedure for you. Just watch the logo screen and it will tell you what key to hit to start the recovery.

HP, in recent years, created a separate, protected partition that housed the original image of your hard drive at the factory.They do not provide recovery discs when you purchase the machine any more. You would need to contact hp and order the CD kit. There will be a small charge for them.

Apr 15, 2011 | HP Pavilion a6700y PC Desktop

2 Answers

How do i restore my hp pavilion dv 5000 to factort setting?


There should have been a recovery disk created or included when you bought a laptop. Insert disk if you have it and restart your computer with the recovery disk in the CD drive. Make sure all your documents and personal data are backed up. When the computer restarts it should start restoring your computer to the factory default. There will be a wizard to guide you through the process.
If there is no disk or got lost,then follow this steps:
1.Save any files or folders on your computer with flash drives. Drag and drop files onto the icon of your flash drive.
2.Go to "Start" > "Restart" to reboot your netbook.
3.Hold down "Alt" and "F10" when you see the logo on the screen. The recovery menu will load.
4.Hit "Enter" and then "Next" to see your recovery options. Choose "Factory Restore" to set your computer back to factory settings. Follow the instructions on the screen.
5.Choose your time zone and language when the customization menu appears. Reboot when you are prompted.
6.Restore your saved files from the flash drive.

hope this helps,Goodluck..pls response with your rate and testimonials below for further issues..thanks

Feb 23, 2011 | Computers & Internet

2 Answers

How do I format the laptop? There is function key that does it?


Restore the pc to its original condition with HP Recovery Manager if computer can boot to the Windows desktop. Launch the Recovery manager
Note:Before doing recovery try to back up the important data like pictures and documents.
1.Click Start and enter Recovery in the search field. Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The HP Recovery Manager opens.
Alternately, click Start , All Programs , Recovery Manager , and then Recovery Manager . Allow the action to continue, if prompted. The HP Recovery Manager opens.
1.Click Advanced options , System recovery , and then click Next . The PC will restart and reopen the recovery manager.
Alternately, if Advanced options is disabled, click Next , and then System Recovery . The PC will restart.
1.When the PC restarts, select the System recovery option and click Next .
1.If prompted to use the Microsoft System Restore program, click No , and then click Next .
1.When prompted, select the Back up your files first (recommended) option, and then click Next . Follow the on-screen instructions.
1.When prompted to Recover without backing up your files , please STOP before clicking Next .
WARNING: This is the final opportunity to change your mind about recovering the PC and deleting all the files and programs. Once you click Next , the restore process cannot be stopped
1.If you are satisfied that you want to begin the recover process, click Next . The PC immediately begins formatting the hard drive and destroying all data.
The recovery process may take up to several hours and will return the PC to its original condition. Any custom settings, drivers, software programs and updates, and/or hardware updates are lost and must be reinstalled.
If the PC cannot launch into Windows, it may still be possible to use the HP Recovery Manager on the hard drive to restore the computer to its original operating condition. The Recovery Manager can be launched during the start up process by following the steps below.
  1. Press the Power button to start the PC, and then press the f11 key when the standard BIOS prompts are displayed on the black screen. NOTE: Pressing the f11 key during the startup on a computer with an HP factory image will start the system recovery process even if the prompt is not displayed.
    • If the HP Recovery Manager can access the recovery partition on the hard drive, a prompt to backup the user files before beginning the recovery is displayed. Follow any on-screen instructions.
    • If the HP Recovery Manager cannot access the hard drive to fix any system errors, you will need to use the personalized recovery disc that you created to recover the hard drive to its original condition.
    • If you have not created the personalized recovery disc, or the discs are corrupted, you can order a replacement recovery disc from HP.
  2. When the Recovery Manager starts, follow the instructions.

Aug 14, 2010 | HP Pavilion dv2000t Notebook

1 Answer

Will not load past starting screen (HP logo)


maybe is hard disk problem, try boot from cd.(check for any errors dispayed)

Jul 15, 2010 | HP Compaq nc6220 Notebook

1 Answer

My pc is lock .my dauther try to many password


Some times the CAPS Lock key may be on, so please make sure that the CAPS Lock key is off.

If the issue still exists, I request you to perform the full system recovery using the recovery disks. To perform this full system recovery, you can use the recovery disks that you have created using the recovery partition.
Use the recovery discs to restore the PC by following the steps below:
1. Insert the recovery disc in the optical disc drive and start the computer.
If the computer is running, insert the recovery disc and immediately click Start and select Restart to force the computer to start from the recovery disc.
2. When prompted, Press any key to boot from CD or DVD, press any key on the keyboard.
3. Allow the recovery disc to start and load the required files while the Microsoft loading screen is displayed. It may take several minutes to load the required files.
4. When the HP Recovery Manager window displays, click Advanced options , System recovery , and then click Next to open the Recovery Manager.
5. Follow the on-screen instructions and perform the required actions.
NOTE: Do not interrupt the recovery process even though the computer may restart and the Windows desktop may display at various times.
· When prompted, follow the on-screen instructions to Backup the user files.
After performing the backup, when prompted, re-insert the recovery disc, and then click Next to continue the recovery process.
· A status box is displayed to indicate the status of the recovery and the estimated time remaining.
· If you used multiple discs when you created the personalized recovery discs, follow the prompts to remove the first disc and insert any requested discs.
6. When prompted to Insert the Supplemental driver disc , take one of the following actions:
· If you purchased a replacement recovery disc from HP, and it included a Supplemental driver disc, insert the disc and click OK or Next . The recovery program checks the supplemental disc and installs the specific needed files.
After the Supplemental files are installed, a prompt is displayed to remove the Supplemental disc and insert the original recovery disc.
· If you purchased a replacement recovery disc from HP, and it did not include a Supplemental driver disc, click Skip or Cancel . The recovery program will ignore the request and install the next file on the recovery disc.
· If you created a personal recovery disc, press Next to continue.
7. Continue following the on-screen instructions to complete the recovery process.
NOTE: If you have not created a personal recovery disc, or the recovery disc fails or become corrupted, see HP Notebook PCs - Order Recovery Discs for Vista as your notebook is preinstalled with Genuine Windows Vista Home Premium with Service Pack 1.
For detailed steps you can refer the provided web link:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00809678&product=18703
NOTE: Clicking the above link may give an error indicating that it is invalid. If this occurs, copy the link and paste it on the address bar in your browser until the complete address is displayed in the Address box.
If you do not have the recovery disks you can order these recovery disks from the local HP phone support. Please use the provided phone number to contact the local HP phone support.
Phone number: 800-474-6836

May 29, 2010 | HP Pavilion dv6000z Notebook

1 Answer

Doing siytem restore,and have no operating system.Vista home premium model no s 3460 sofware build 82APv3PrA1.Im under warranty what can i do?.In the start of system restore computer stopped,message reeds...


Starting the recovery from power up If Windows Vista cannot open and if the Recovery partition on the hard disk drive is functioning properly, you can perform a System Recovery by performing the following procedure:
  1. Turn off the computer.
  2. Disconnect all connected devices (such as the Personal Media Drive, USB drives, printer, and fax), remove media from drives, and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, and power cord.
  3. Turn on the computer.
  4. Do one of the following actions depending on how Windows Vista was installed:
    • If Windows Vista came pre-installed on your computer, press the F11 key repeatedly when the first screen opens (the logo screen), until Recovery Manager program opens on the screen.
    • If your computer was upgraded from Windows XP to Windows Vista, press the F10 key repeatedly when the first screen opens (the logo screen) until Recovery Manager program opens on the screen.
    If Recovery Manager does not open, a set of recovery discs is needed to perform a System Recovery. Follow the instructions listed in Starting the recovery from recovery discs .
  5. Click Next .
  6. On the screen that prompts for Microsoft System Restore select No , and then click Next .
  7. The Recovery Manager gives you the option of backing up your data files. Backing up your files is recommended. To back up your files select Yes , and then click Next . Follow the onscreen instructions. If you do not want to backup your files, select No , and then click Next .
  8. After the System Recovery is complete, the computer restarts and continues into Windows setup. Complete the setup screens and wait until the computer finishes the setup. Then, turn off the computer, reconnect all peripheral devices, and turn on the computer.
  9. Before using the computer, update and protect it by reinstalling any virus and security software that was installed before the System Recovery.
  10. Reinstall any software applications that were added after puchasing the computer, and replace any files that were backed up.

Nov 06, 2008 | HP Computers & Internet

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