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Fixya link to download manual apparently from 2018 no longer works. (See below: https://www.fixya.com/support/p1906729-mth_30_11028_wood_water_tower/usermanual-87694a4-jpg )
Could purchase online with tower itself or attempt to contact any of the vendors to see if they would sell instructions.
I had this problem also. Reece Plumbing sell replacement soft close seats, as do Bunnings. Also call Ostar International116 Milperra Road, Revesby NSW 2212 Phone: (02) 9773 3788, to see if they can assist.
Make a cardboard outline of the top of the bowl to match the geometry.
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