Question about Office Equipment & Supplies
The scanner uses a different driver, so it could be related to your OS. Please see options here and make sure you have the most up to date drivers installed for your system. (here)
Also see this article, and make sure the image zone software is installed and enabled on your system.
If you need to download drivers or software, or have other questions, see the home support page for your printer here.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Posted on Jul 27, 2009
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Posted on Jan 02, 2017
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