Question about Sony Playstation 3 (PS3) Console

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My PS3 won't load the 'Profile Select' screen

I powered down my PS3, and turned it back on about 20 minutes later. It started up fine, but didn't load the profile select screen. It froze before that screen was supposed to show up. My PS3 hasn't worked since. I tried cleaning it out (compressed air), but that didn't work.

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  • elvendragon_ Jul 27, 2009

    The compressed air had a moisture filter in it (specifically designed to work with sensitive electronics). Also, it stopped working before I cleaned it out.

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1 Answer

Compressed air ?! well, i guess it must have danified something in your hardware..... try changing your Hard Disk (must be a Sata 2,5'' 5400rpm). else, you should take it to a support centre for verify possibly hardware damage .

Posted on Jul 26, 2009

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Posted on Jan 02, 2017

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When changing from one profile to another my ps3 freezes. how can i fix this?


Your internal hard drive may be on its last legs. You might need to replace it with an off-the-shelf consumer laptop-sized (2.5") hard drive. Otherwise, you can access the recovery menu of the PS3 by turning off the console, holding the power button until the unit turns on and then off again, WITHOUT releasing the button until it does so, and then releasing the power button and holding it in again until you here three beeps in a row. Then you are to release the power button, and wait for the repair menu to start up. From there, rebuild the hard drive, and hope that fixes your issue. If it doesn't, take a trip down to your local electronics store and buy a hard drive from them. If you're lucky, they might even be willing to install it for you if you bring your PS3 along with you. Otherwise, it's very easy to install it yourself. Just go to Sony's website and follow their manual on replacing and upgrading a PS3 hard drive.

Mar 21, 2014 | Video Game Consoles & Games

2 Answers

Hi, I just tried to get my two free games for the "Welcome Back" package on my ps3, and I didn't get the games I wanted. In fact, it took away the blocks that said "Free ps3 game 1"...


i had the same problem the thing is the playstation store is having major problems right now after being down for so long it will probably be back at full speed by this tuesday thats just an estimate giving thats when the PSN store updates but it might be fine later today or sometime tomorrow i hope i helped :)

Jun 03, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

It says improper shut down then freezes up and turns itself off


First make sure your PS3 is powered off and unplugged.
1. Plug your PS3 in.
2. Now hold you power button on the ps3 down, you will hear one beep, followed by another 5 seconds later, and a third one 5 seconds after that. After that the PS3 power light will turn red. You can now let go of the button.
3. Hold your power button down again, you will hear one beap, followed by another beep 5 seconds later, and then you will hear a double beep 5 seconds after that. After you hear the double beep, let go of the power button.
4. Now some words will come up on the screen saying to connect your controller.
5. You must connect your USB cord to your ps3 and connect the other end to your controller.
6. A selection menu will now appear.
7. Select the option "3. Restore File System" and press X.
8. Now follow the on screen dialog and once the restoration has completed your PS3 will be back to normal.

Please note: Following this guide will leave your Game Data and Save Files intact, you do not need to worry about this process deleting your Save Files or any other data. Your ps3 will be just like it was before it messed up.

Feb 27, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

How do you format a ps3


Ok, follow these simple steps :

Step 1. Turn the PS3 off into standby mode (red light on)

Step 2. Press and hold the power button. It will beep once when you press it, once more 5 seconds later and then once more and it will turn back off onto standby. Release the power button.

Step 3. Press and hold the power button again. It will beep once when you press it, beep again 5 seconds later then it will beep twice quickly. When you hear these 2 quick beeps let go of the power button.

Step 4. Your PS3 will start up asking you to connect a controller via USB and press the PS button. Do this and then go on to step 5.

Step 5. A menu will load up. Select option 5 "Restore PS3 System". This will format the PS3 and reset all settings back to default.

Hope this helps and thank you for using FixYa

Aug 27, 2010 | Video Game Consoles & Games

1 Answer

Got a playstation 3 ,you turn it on and doesnt load to the main screen only comes up with ps3 and then the wavy lines can u help


Ok, follow these steps to fix your PS3, unfortunately you will lose your save game data!!

Step 1. Turn your PS3 off into standby (red light on)

Step 2. Press and hold the power button. It will beep when you first press it, beep again 5 seconds later and then beep once more and turn off. Release the power button.

Step 3. Press and hold the power button. It will beep when you first press it, beep 5 seconds later and then there will be 2 quick beeps together. Release the power button when you hear these 2 beeps.

Step 4. The PS3 will start up asking you to connect a controller via USB and press the PS button. Do this and then go onto the next step.

Step 5. A menu will load. Select option 5 "Restore PS3 system". The console will ask you if you are sure, just accept and then the PS3 will restart. All the original software will be loaded and you will need to enter the date and time and other details.

When you have done all this your PS3 should be fully working again.

Hope this helps and thank you for using FixYa

Aug 25, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Where can i find mi ip address


  1. Turn on your PlayStation 3 console by pressing the black power button on the right side of the device. Turn on a wireless controller by pressing the small PS button located at the center of the controller. Wait for your console to power up and load.
  2. Step 2 Select an existing user profile or create a new profile to log in to your console. Access the "Settings" menu, which is the next option after "Users," by highlighting the menu with your controller. Scroll down through the "Settings" menu to locate the "System Settings" screen, which is about halfway down the menu. Press the controller's "X" button to open the screen.
  3. Step 3 Locate the "System Information" menu by scrolling through the list. The "System Information" option is the second-to-last menu item. Select this item by pressing "X." The PlayStation 3's IP address will be the second item

Apr 16, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 WILL play games but NOT Blu-ray or regular DVDs


hold the power button down when it is red till you hear the quick beeps then select the file restore. this is a diagnostics screen...you may have to hold the power button in for several seconds....does your ps3 work on a non hidef tv?

Nov 03, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

I cant play any ps3 game


you know this happened to me too..
just call the sony company

Aug 18, 2009 | Sony Playstation 3 (PS3) Console

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