Question about Office Equipment & Supplies
When you went to disk management, does it appear there as a removable drive? it could be that the drive maybe detected but just not assigned with a drive letter.
Try using other USB cable as well. If it has an option to be USB powered or powered through an adapter, try using the power adapter as your USB port may not be giving enough power. If there's no power adapter option, a Y-USB cable can be used so that 2 USB ports can be used to power your drive. Try disconnecting other USB devices as well so the USB port will dedicate all its power to the USB drive.
It could also be that the enclosure is the one that's defective. You may remove the hard disk inside and try to connect it to your PC via IDE cable but I won't recommend this if the device is still under warranty as it may be voided.
Hope this helps!
Posted on Aug 03, 2009
Definately sounds faulty to me if it doesn't spin-up on other computers. I would have the drive replaced, repaired, or refunded by the manufacturer or shop if under warranty.
Posted on Jul 31, 2009
Try to go to the website and find related drivers for the fantom 200 GB drive. (CD/ Internet)
If this does not work
May be you need to try with a different USB cable.
Please check with any other cable other than the one you are using.
Check if the pins in the hard drive is bent or broken.
Posted on Jul 27, 2009
You have to let me know what is the exact problem that you are having with this HDD.
Also let me know what OS are you using?
Posted on Jul 26, 2009
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Posted on Jan 02, 2017
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