Question about Kenmore 24032\24036 Top Load Washer

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Kenmore washing machine model 110 will not agitate.

Spins just fine.
Coupler is fine.

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  • a2quiett Jul 26, 2009

    I have checked the coupler. All three components are just fine. I suspect the clutch mechanism is the problem.



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Older direct drive models depend on the lid switch for the spin/drain
only. So, if it is draining, you know it is not your lid switch, or
the motor for that matter. There is no belt on a direct drive machine.
The component that is in common with agitation and spin is the motor
coupler, which transfers energy from the motor to the gear case. Tilt
the washer back and look in the area between the motor and the
gear case, at the front of the machine, underneath. There will be a
plastic disk on the motor, a rubber spacer, and another plastic piece
on the gear case. More than likely, one or more of these 3 are broken.
You may see either plastic or rubber shavings on the ground. You can
press on the rubber spacer and if it can be depressed easily, that is a
good indication that trouble is present.

Replacing the components is easier when the cabinet is removed (you can
search on the internet how to do this), but from underneath, you

1. Remove pump clips that hold it to motor, and swing out of the way.
2. Remove motor clips that hold it to gear case, and put it aside.
3. Remove and replace plastic coupler parts on motor and gear case,
correct placement is flush with respective shaft. You can use a long
1/2" socket and a hammer to assist. Place the socket on the plastic
piece and tap it into place.
4. Put rubber coupler piece onto gear case coupler piece, align motor
with that and start putting it all back together.

There actually is a heavy-duty coupler kit that is available, though
the regular duty kit is most common. A good parts counter will know
about this.

Thank you for contacting

Posted on Jul 26, 2009


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I just installed a new coupler on my Kenmore 110 washer. Now when I turn it on, something is burning. It spins ok, but is noisy and smells like something is burning. I checked the agitator by hand and...

I'd pull the cabinet and check the coupler again.

If the holes aren't aligned exactly, the coupler can slip, and/or one of the prongs could break off.

It's also possible that the plastic pieces of the coupler weren't fully seated on their shafts. Use a 1/2 inch or larger socket to make sure they are fully and evenly seated.

Since you didn't have to pull the gearcase, clutch or drive tube, the problem points to a bad coupler.

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With the motor removed from the gearcase, try to turn the coupler on the gearcase side one way for many turns, and see if your agitator moves back and forth, then turn the coupler on the gearcase the other way many turns to see if the tub starts to move

thank you,

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if your sure it will agitate?[because the pump is on the other side of the motor and will drain,but if coupler broken ,wont agitate or spin although it makes noise like its if will truely agitate drive coupler fine and its going to be the clutch or that area unless somthing[clothing] is between the two tubs creating anough resistance to stop the tub from taking off.clutch pads will just slip on drive plate.hope that helps>God bless ,tom

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Kenmore won't agitate

the model# starts with 110. Sounds like you have a broken motor coupler. Its part 13 on diagram. part #285753


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