Hotpoint 23 in. BFI62 Built-in Dishwasher Logo

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Posted on Jul 26, 2009
Answered by a Fixya Expert

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Hi--The latch for the detergent dispenser won't close. What do you suggest?

  • lisagblanken Jul 26, 2009

    Actually after closer inspection the spring appears to be broken. There is no detergent stuck in it. Any ideas?

  • lisagblanken Jul 27, 2009

    I'll try this; thanks for your help.

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1 Answer

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  • Expert 339 Answers
  • Posted on Jul 26, 2009
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Joined: May 17, 2009
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Usually this is caused by overfilling with detergent and getting the latch gunked up. Remove the assembly and clean it completely and see if this helps. If the spring seems weak or damaged you may want to replace it also.

For a temporary fix, you can normally manually swing the latch 10-15 degrees then close the dispenser after filling and it will open as normal. Unfortunately it is likely that you will have to do this every time.

You could try running the dishwasher empty with the tray open once or twice and see if that cleans it out.

  • Anonymous Jul 26, 2009

    Replace the spring if nothing else is broken and you can find an equivalent one.



    If not, you'll need to get a replacment dispenser assembly from a parts store or on-line.



    If you need to do dishes in the meantime, start with a bit of detergent in the machine and once the wash cycle gets going good, add some more. It should work well enough for a temporary fix.

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If the dishwasher dispenser doesn't work the problem is often related to the release mechanism. If the problem is with the dispenser itself, it may be easier to replace the entire dispenser.


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Dispenser Door Spring

If the dispenser is broken and doesn't open during the wash cycle the dispenser door spring may have to be replaced.


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Dispenser Latch

If the dispenser is broken and doesn't open or close properly the dispenser door latch may have to be replaced.


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Dispenser Door Pin

If the dispenser is broken and doesn't open or close properly the dispenser door pin may have to be replaced.


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If the dispenser is broken and doesn't open or close properly the dispenser actuator may have to be replaced.


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Dispenser

If the dispenser is broken and doesn't open or close properly the entire dispenser assembly may have to be replaced.


Enter your model number to see parts for your dishwasher.
Help me find my model number


Wax Motor

There is an electrically powered device called a wax motor which opens the detergent dispenser. If the dispenser is broken and will not open to release the detergent, the wax motor might need to be replaced.


Enter your model number to see parts for your dishwasher.
Help me find my model number


Bi-Metal

If the dishwasher dispenser doesn't work the bi-metal actuator might be burned out or defective. The bi-metal is a simple metal loop which acts as a latch for the dispenser door. As electricity is applied to the metal loop, the loop deforms and bends away from the latch, releasing it. If the bi-metal is burned out it won't deform or release the detergent door.


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Dispenser Slide

If the dispenser is broken and doesn't open or close properly the dispenser slide may need to be replaced.


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Help me find my model number


Dispenser Repair Kit

If the dispenser is broken this dispenser kit may need to be replaced.


Enter your model number to see parts for your dishwasher.
Help me find my model number


Main Control Board

The main control board provides power to nearly every component of the dishwasher including the detergent dispenser. If the dispenser will not actuate the main control board might be defective. You should first check for more common parts. Many times control boards are replaced unnecessarily because the problem was not diagnosed properly.
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Dispenser Lever

If the dispenser is broken and doesn't open or close properly the dispenser lever might need to be replaced.


Enter your model number to see parts for your dishwasher.
Help me find my model number


Detergent Dispenser Cover

If the detergent dispenser cover is broken and the detergent dispenser doesn't work, the dispenser assembly should be replaced.


Enter your model number to see parts for your dishwasher.
Help me find my model number


Wax Motor Actuator

If the dispenser will not release the detergent the actuator connected between the wax motor and the dispenser might be broken. Check the wax motor actuator and replace it if necessary.


Enter your model number to see parts for your dishwasher.
Help me find my model number


Detergent Container

If the dishwasher dispenser doesn't work the detergent container may need to be replaced.


Enter your model number to see parts for your dishwasher.
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Dispenser Lid

If the dispenser is broken and doesn't open or close properly the dispenser lid may have to be replaced.


Enter your model number to see parts for your dishwasher.
Help me find my model number


Detergent Dispenser

If the dishwasher dispenser doesn't work the problem is often related to the release mechanism. If the problem is with the dispenser itself, it may be easier to replace the entire dispenser.


Enter your model number to see parts for your dishwasher.
Help me find my model number


Dispenser Door Spring

If the dispenser is broken and doesn't open during the wash cycle the dispenser door spring may have to be replaced.


Enter your model number to see parts for your dishwasher.
Help me find my model number


Dispenser Latch

If the dispenser is broken and doesn't open or close properly the dispenser door latch may have to be replaced.


Enter your model number to see parts for your dishwasher.
Help me find my model number


Dispenser Door Pin

If the dispenser is broken and doesn't open or close properly the dispenser door pin may have to be replaced.


Enter your model number to see parts for your dishwasher.
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Dispenser Actuator

If the dispenser is broken and doesn't open or close properly the dispenser actuator may have to be replaced.


Enter your model number to see parts for your dishwasher.
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Dispenser

If the dispenser is broken and doesn't open or close properly the entire dispenser assembly may have to be replaced.


Enter your model number to see parts for your dishwasher.
Help me find my model number


Wax Motor

There is an electrically powered device called a wax motor which opens the detergent dispenser. If the dispenser is broken and will not open to release the detergent, the wax motor might need to be replaced.


Enter your model number to see parts for your dishwasher.
Help me find my model number


Bi-Metal

If the dishwasher dispenser doesn't work the bi-metal actuator might be burned out or defective. The bi-metal is a simple metal loop which acts as a latch for the dispenser door. As electricity is applied to the metal loop, the loop deforms and bends away from the latch, releasing it. If the bi-metal is burned out it won't deform or release the detergent door.


Enter your model number to see parts for your dishwasher.
Help me find my model number


Dispenser Slide

If the dispenser is broken and doesn't open or close properly the dispenser slide may need to be replaced.


Enter your model number to see parts for your dishwasher.
Help me find my model number


Dispenser Repair Kit

If the dispenser is broken this dispenser kit may need to be replaced.


Enter your model number to see parts for your dishwasher.
Help me find my model number


Main Control Board

The main control board provides power to nearly every component of the dishwasher including the detergent dispenser. If the dispenser will not actuate the main control board might be defective. You should first check for more common parts. Many times control boards are replaced unnecessarily because the problem was not diagnosed properly.
Jul 08, 2013 • Dishwashers
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1answer

Dtergent dispencer does not open


Dispenser Lever

If the dispenser is broken and doesn't open or close properly the dispenser lever might need to be replaced.




Detergent Dispenser Cover

If the detergent dispenser cover is broken and the detergent dispenser doesn't work, the dispenser assembly should be replaced.




Wax Motor Actuator

If the dispenser will not release the detergent the actuator connected between the wax motor and the dispenser might be broken. Check the wax motor actuator and replace it if necessary.




Detergent Container

If the dishwasher dispenser doesn't work the detergent container may need to be replaced.


Dispenser Lid

If the dispenser is broken and doesn't open or close properly the dispenser lid may have to be replaced.




Detergent Dispenser

If the dishwasher dispenser doesn't work the problem is often related to the release mechanism. If the problem is with the dispenser itself, it may be easier to replace the entire dispenser.




Dispenser Door Spring

If the dispenser is broken and doesn't open during the wash cycle the dispenser door spring may have to be replaced.




Dispenser Latch

If the dispenser is broken and doesn't open or close properly the dispenser door latch may have to be replaced.




Dispenser Door Pin

If the dispenser is broken and doesn't open or close properly the dispenser door pin may have to be replaced.

Enter your model number to see parts for your dishwasher.


Dispenser Actuator

If the dispenser is broken and doesn't open or close properly the dispenser actuator may have to be replaced.




Dispenser

If the dispenser is broken and doesn't open or close properly the entire dispenser assembly may have to be replaced.

Enter your model number to see parts for your dishwasher.


Wax Motor

There is an electrically powered device called a wax motor which opens the detergent dispenser. If the dispenser is broken and will not open to release the detergent, the wax motor might need to be replaced.

Enter your model number to see parts for your dishwasher.


Bi-Metal

If the dishwasher dispenser doesn't work the bi-metal actuator might be burned out or defective. The bi-metal is a simple metal loop which acts as a latch for the dispenser door. As electricity is applied to the metal loop, the loop deforms and bends away from the latch, releasing it. If the bi-metal is burned out it won't deform or release the detergent door.

Enter your model number to see parts for your dishwasher.


Dispenser Slide

If the dispenser is broken and doesn't open or close properly the dispenser slide may need to be replaced.

Enter your model number to see parts for your dishwasher.


Dispenser Repair Kit

If the dispenser is broken this dispenser kit may need to be replaced.

Enter your model number to see parts for your dishwasher.

Main Control Board


The main control board provides power to nearly every component of the dishwasher including the detergent dispenser. If the dispenser will not actuate the main control board might be defective. You should first check for more common parts. Many times control boards are replaced unnecessarily because the problem was not diagnosed properly.

God bless you . see the photo attached.401f2962-5d22-48f3-89be-c1db11d8eabe.jpg
1helpful
1answer

Troubleshooting

Dispenser Lever

If the dispenser is broken and doesn't open or close properly the dispenser lever might need to be replaced.





Detergent Dispenser Cover

If the detergent dispenser cover is broken and the detergent dispenser doesn't work, the dispenser assembly should be replaced.





Wax Motor Actuator

If the dispenser will not release the detergent the actuator connected between the wax motor and the dispenser might be broken. Check the wax motor actuator and replace it if necessary.





6717a822-d7e1-4c2e-a0bd-87fdb1bce189.jpg




Dispenser Lid

If the dispenser is broken and doesn't open or close properly the dispenser lid may have to be replaced.





Detergent Dispenser

If the dishwasher dispenser doesn't work the problem is often related to the release mechanism. If the problem is with the dispenser itself, it may be easier to replace the entire dispenser.





Dispenser Door Spring

If the dispenser is broken and doesn't open during the wash cycle the dispenser door spring may have to be replaced.





Dispenser Latch

If the dispenser is broken and doesn't open or close properly the dispenser door latch may have to be replaced.





Dispenser Door Pin

If the dispenser is broken and doesn't open or close properly the dispenser door pin may have to be replaced.






Dispenser Actuator

If the dispenser is broken and doesn't open or close properly the dispenser actuator may have to be replaced.





Dispenser

If the dispenser is broken and doesn't open or close properly the entire dispenser assembly may have to be replaced.





Wax Motor

There is an electrically powered device called a wax motor which opens the detergent dispenser. If the dispenser is broken and will not open to release the detergent, the wax motor might need to be replaced.





Bi-Metal

If the dishwasher dispenser doesn't work the bi-metal actuator might be burned out or defective. The bi-metal is a simple metal loop which acts as a latch for the dispenser door. As electricity is applied to the metal loop, the loop deforms and bends away from the latch, releasing it. If the bi-metal is burned out it won't deform or release the detergent door.





Dispenser Slide

If the dispenser is broken and doesn't open or close properly the dispenser slide may need to be replaced.





Dispenser Repair Kit

If the dispenser is broken this dispenser kit may need to be replaced.





Main Control Board

The main control board provides power to nearly every component of the dishwasher including the detergent dispenser. If the dispenser will not actuate the main control board might be defective. You should first check for more common parts. Many times control boards are replaced unnecessarily because the problem was not diagnosed properly.

Gd bless you
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Detergent dispenser

The opening of this dispenser is controlled by a wax motor for release. If you are unable to keep the latch shut you are probably looking at the spring and latch assy. This is not a hard job, but you have to open the inner door to get at the latch. Part numbers for the spring disp. flap is 912547. The latch (inside door) is 99001291. If you take your time and observe carefully the job will be easy. Catriver, post back.
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