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GE Profile dishwasher; arms do not spin

I have a GE Profile dishwasher PDW7880J10SS which does not clean dishes. It appears that the upper and lower spray arms do not spin while operating but spin freely by hand. This was determined by positioning the arms at the 12 o'clock, closing the door, listening for the motor hum, and then opening the door to realize that the arms have not moved. The washer does go through its cycles as normal (fills, the motor hums, drains, and dries).
What could be the problem(s)?

Unfortunately, I am currently disabled and recently lost my job. Any help would be greatly appreciated.

Thank you!

JB

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 11 Answers

SOURCE: water not going through spray arms

1.does motor run? no. replace motor. 2.open door and leave the bottom rack inside dw.spin the spray arm underneath the bottom rack by hand. it should spin freely without binding. if it doesnt spin freely take out the bottom rack and try again. if it does spin freely then your bottom rack is laying on your sprayarm preventing it from rotating. 3.you could also not be getting enough water into your dw.

Posted on Mar 22, 2007

  • 1 Answer

SOURCE: water not going through spray arms

Have same problem except big motor spins independent of stripped? impeller. tried to reassemble but seems mechanical or adhesive agent misssing from one shaft or the other and the motor spins the impeller (now tight) only to have it slip off again and stop pumping water.

Posted on Feb 04, 2008

SOURCE: dishwasher pump will drain but not force water into spray arms

If the washer is not used regularly the shaft can stick to the seals and prevent the motor from spinning. This happens quite regularly for me if I don't use the washer often. You can just take off the bottom panel - after shutting off power to the dishwasher - and access the motor. you should see some fins and then just try to spin the motor by hand. It usually takes about 90 degrees of rotation before the motor breaks free from the seal. You'll have to fight through the spring-like resistance created by the seal-shaft adhesion. After it breaks free the motor spins freely and you should be all set to go. I haven't found a more permanent fix for this other than running the dishwasher more regularly.

Posted on Feb 09, 2008

watugot
  • 290 Answers

SOURCE: dishwasher - no spray arm action

If it is filling with water properly then it sounds like the chopper screen is clogged so that water isn't getting into the pump. You can remove the top of the pump housing and get to the screen and chopper blade to inspect it. Go to sears.com, click on parts and enter your model number and you can view a diagram of the pump parts to help in disassembling it.
If the pump is not clogged then you have a problem with the impeller or motor. If this is the case you can replace the entire sump assembly just about as cheap as replacing individual parts of the pump.
Post back with any questions.
Thanks, Mike

Posted on Feb 16, 2008

reg501
  • 413 Answers

SOURCE: water not spraying hard enough

Could be a a couple different issues.. Not filling with enough water or food chopper broke or food chopper filter screen clogged.

Check water level:
Run the DW and wait for the main wash to start (water will fill. pause then complete fill) The water should be no more than 1/4 inch below the heating element. If not there..replace water inlet valve.

Inspect food chopper:
Remove lower spray arm and rear water supply tube to upper spray arm. Remove torx screws that secure the sump cover. Remove the rounded cover on the left side to expose the chopper assembly. Inspect for breakage of blockage. There may be an additional plastic screen to remove first.

Posted on Jun 08, 2008

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