Question about InFocus ScreenPlay 5700 Multimedia Projector

6 Answers

Unit will not Power Up.

While pluged in the power LED continuously blinks to the beat of the fan on the lamp. The lamp fan is continuously running while unit is plugged in and it has a ticking sound which the power LED blinks to the beat of the ticking sound.

I push the power button and nothing happens. I'm thinking either the lamp is bad, or the power supply is bad.

Any ideas?

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  • 8 more comments 
  • lyman888 Dec 25, 2007

    I have the same problem. Did you come up with anything?

  • Anonymous Dec 27, 2007

    25/12/07 Exactly the same problem- cant get projector to come on at all- not good over christmas!!!! No sollution yet.

  • Anonymous Dec 28, 2007

    Mine did the same thing tonight.
    Last night it was fine.
    The manual says that if the lamp is out, the led should be red.

  • smokefjr06 Dec 29, 2007

    I purchased a new lamp @ $426 a pop and that was not the problem. Dang these lamps are expensive! So I called Infocus and if you have never called them for service, you're in for a treat. You have give them the problem and they estimate how much it will cost before you send it in. They charge you that amount up front. For this problem (which they thought was the power supply) was going to be $575! I thought YIKES!



    So, I first called around my town to see if anyone could put a power supply in and there was no one that would work on an Infocus. Next option was that I went to the web and found a place in Colorado that would fix it.



    The process is that you fill out a form and they give you an estimate and reference number for the repair. I went this route. They installed a refurbished power supply and it is a new type according to the repair person. New type in being that it is more reliable than the original one. Anyhow, the cost was $298.90. A whole lot better than $575 that Infocus wanted. They warranty their repairs for 90 days. It was right about 2 weeks from the time I sent the projector off to the time I had it back in hand. They seemed to be very professional about the whole thing so I would recommend them for sure.



    Here is their website address: www.justrepairs.com



    I only had 1350 hours on my unit and the power supply went out. I'm curious as to how many hours everyone else has on theirs. This looks to be common problem in which I think Infocus should address and take care of. When I talked to the repair person at Spectronix, it seemed to pretty common with the Infocus units. Sucks if you ask me. As much as I paid for this unit 4 years ago, it should not have quit on me at 1350 hours of use. I may just have send Infocus a little note about that.



    Hope this helps someone out. Good luck!!!

  • Anonymous Jan 03, 2008

    1/2/2008 - same thing. Noticed LED was faintly flickering with subtle clicking sound. Removed power and plugged back in .. now nothing. This 2nd lamp is less than 100hrs too. Movie on 1/1/2008 played great, so yeah probably power supply.

    All these within a week ... hmmm .... Planned obsolescence?

  • Anonymous Mar 11, 2008

    Yes, I had the same problem with the Infocus SP5700 and I also know another party too and their unit failed also. You are correct that Infocus just quotes an amount (for me $550) before they even know what the problem is but that assumes it's not optical. My unit will also not power up and just blinks the LED which they assume is the power supply. This is definitely a defective product and confirmed by a number of dealers.

  • Anonymous Oct 27, 2008

    I have the same problem.



    I have tried holding down the power button this worked once.



    So it looks like the power supply

  • Anonymous Nov 20, 2008

    Exact same symtoms,1800hrs on unit, first bulb went out at 620hrs now the power supply, They rated the bulb 2000hrs to 3000hrs, so far nothings made it that long.

  • terryr6r6 Dec 08, 2008

    i have the same prob. seems to be when its left in stand by i unplug it for 5 min and it powers up when i try again

  • john745 Apr 26, 2009

    I also have the same problem. My unit has been down for over a year now. I purchased a new bulb, that was obviously not it. If this happened to this number of people, there are hundreds more. What do you think of a small class action suit against InFocus? This is rediculous, they should be paying for this.

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Hi, we had the same problem... Bought a new lamp and then encountered the power light blinking repeatedly problem. After much frustration and anquish, we finally got it to work again... The way I did it was, take out the power cord from the back, then hold down the power switch and re-insert the cord. Somehow it made a difference to the unit and it powered back up all fine.. Cos we heard the fan come to life properly.
Cant guarantee it'll work for everyone but give it a try all the same.
Good luck

Posted on Jun 29, 2008

  • kfpsam Aug 03, 2011

    I just tried this...and it worked. At least for now...thanks!!!!

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I have just had the same probelm and took it to B&H for an inpsection and quote for repair over $1000 AUD, tried a Sony repair place same problem, the costs for repair were stupid, trying to force me down the line of buying a new unit, so through investigation discovered there are various eletronic repair places, one guy looked and tested the board and apparently two capacitors on the unit had fried, cost $100 AUD, good as new....

So although its a little frustrating, forget the mainline service providers, go to your local eletronics shop, and get the boards tested

Hope it helps anyone.

Posted on Mar 13, 2009

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Anyone ever find a solution to this
I have the exact same issue
I had already sent the damn thing in last year, good thing I purchased a extended warrenty and I got it in just in time
they stated they replaced the mother board power supply
and updated the software. Now last week I have what everyone else is seeing.
And as far as support WHAT A JOKE, That's a hole other issue in itself

Posted on Apr 17, 2008

Mine too. I'm on my second bulb..~1000 hours...noticed the LED blinking slowly when the unit was powered off. I took it down, swapped in the old bulb...flickering with the fan...put the newer bulb back in...flickering with fan/no power up.

THIS ALL TRANPIRED AN HOUR BEFORE THE SUPERBOWL!

Posted on Feb 04, 2008

Mine here too, and it worked yesterday, but not today with divisional playoffs to watch.

GO COWBOYS!

BOO INFOCUS.

Posted on Jan 13, 2008

12/27/07
Mine did the same thing tonight.
Last night it was fine. What gives ?
The maunal says that it the lamp is bad, the led should be red.

Posted on Dec 28, 2007

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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: Unit will not Power Up.

Terry, I had the same problem. Its a small capacitor on the power board labelled 'C16'(right in the middle of the board) its value is 16volt 100uf.
I also changed the biggest one on the board as well( 450volt 270uf @85deg). The big one was sourced through RS components @£5.14, the other I got through a maplins store for the grand sum of 13 pence.
Both are quite easy to change if your not adverse to taking the unit apart. (Just remember where all the leads plug in).
A torx T10 screwdriver, and soldering iron is all you need. 

Posted on Aug 08, 2009

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