Question about HP Photosmart C5180 All-In-One InkJet Printer

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I HAVE OXC18A0306 ERROR WHEN PRINTING PHOTOS. PLEASE HELP. THANKS

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  • billnmick Jul 26, 2009

    I DID ALL THINGS AND TRIED TO PRINT PHOTOS AGAIN. IT SHOWS PROCESSING FROM COMPUTER BUT SAYS PRINTING CANCELLED ON PRINTER AND WON'T PRINT.

  • billnmick Jul 26, 2009

    DID NOT WORK.

  • billnmick Jul 26, 2009

    HP PHOTOSMART D7360 WON'T PRINT. ERROR CODE:
    OXC18A0306

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  • HP Master
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You may try to go to control panel and go to printers and faxes and then after that click on Add a printer and follow teh wizard to reinstall a new copy of your printer and then after that try to print...

Posted on Jul 26, 2009

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  • Master
  • 601 Answers

Hi..
Is your product in warranty or out of warranty?
For In-Warranty products, please do not do any self troubleshooting. Immediately contact HP technical support.
For Out-of-Warranty products, I am afraid you have to exert extra effort to be able to resolve this issue on you HP printer. Below are ways that I recommend to resolve this.
You need to do some basic troubleshooting steps below and hope that it would fix the problem.
•Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
•Open the cover of the product and remove the print cartridges.
•Close the cover and wait for the Insert Ink Cartridges message to display.
•Disconnect the power cord from the back of the product and the wall socket, then wait for one minute.
•Reconnect the power cord. If the product does not automatically turn on, press the Power button.
•Open the cover and reinsert the print cartridges.
•Close the cover. If prompted, print a calibration page.
•Print a Self Test to verify product is functional.
•Reconnect the USB cable, and try to print from the computer.

Thanks
Smith

Posted on Jul 26, 2009

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