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WD 500 My Book Prem Ed will not power up

Have a WD 500GB My Book Premium Edition Ext HD. After working fine for several months, I had problems with my Mac repeatedly not recognizing the WD. Now the WD will not power up when connected to wall outlet (no light and no sound). Should I buy another power cord before assuming the drive is not working? If it is the drive, any recommendations on data recovery services?

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If it's less than a year old, call WD and get a replacement power brick and see if that works.

You could of course also buy a replacement and see if that works.

If the unit is not powering up, the HD inside is almost certainly good. Data recovery is trivial. All you have to do is open the case(hard part) and remove the hard drive. Find a desktop you can install it into and copy the data to a new external HD. If you don't have a a desktop available, you can buy a USB to SATA adapter with a power adapter for about $15-20 that will work well. If you're creative you could probably re-install one of these kits into the existing enclosure for a permanent fix.

Posted on Jul 26, 2009

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