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I cannot access my yahoo mail which I have had now for several years. I attempted several times over the last few days with no success. I saw an article by Walter Mossberg in Thursday's Wall Street Journal indicating that users who attempted to update Internet Explorer (which I did) had many problems. Help!!

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  • jane20170 Jul 26, 2009

    Rylee--thanks for your quick response. I tried--but need to close my computer. Will log on again tomorrow after work. jane Mcg

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Hi

It may have happened due to the internet explorer update. You can try un installing the update from the Control Panel->
Windows XP-
Add remove programs-> Check the box that says View updates and then un-install internet explorer and it will automatically restore the previous version of your Internet explorer.
Windows Vista-
Click on link that says View installed updates and then un install internet explorer and it will automatically restore the previous version of your Internet explorer.

Also you can install another browser like Google chrome(fast & easy to use) and check whether it is an issue with the internet explorer as yahoo is in process of updating the classic yahoo user accounts into new yahoo account.

Please do accept the solution if the issue is resolved or else revert for further assistance.

Thanks
Rylee

Posted on Jul 26, 2009

  • Rylee Smith
    Rylee Smith Jul 27, 2009

    Sure Jane, after you try this tommorow please do revert for further assistance or else if the issue is resolved by tommorow please do accept the solution.



    Thanks
    Rylee



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