Question about Kids II Baby Einstein Musical Motion Activity Jumper

3 Answers

Broken spring in my Baby Einstein Musical

One of the springs in my Baby Einstein Musical Motion Activity Jumper broke. It is now lopsided. Can I purchase a replacement part? If yes. how?

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  • carol_perez
    carol_perez Mar 07, 2012

    (:(:(: I Any luck? mine just broke yesterday, I am wondering, what did you end doing?

  • Sheena Thompson Jul 19, 2013

    has anyone had any luck my baby loves it and the spring broke and I cannot put her in it at all

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3 Answers

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Call Kids II 800-230-8190

Posted on Oct 01, 2009

  • cinderella41 Apr 14, 2011

    I just had a spring break on my son's and when I contacted them, they can no longer offer replacement parts after putting me thru all the hoops of locating which bar, #, spring, etc. They tell me..."sorry". VERY DISSAPPOINTED! We have really enjoyed this jumper until now. I have numerous friends expecting and some of which have registered for this product and I will make sure I stear them clear of Kids II products all together. :( Make me jump thru hoops then tell me "sorry". NOT HAPPY!

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The spring broke on my baby Einstein musical jumper this morning. I figured it was probably unfixable. But to my suprise they were ready to send me a replacement piece right away! All you have to do is follow a few easy steps which they will guide you through and your golden! So easy!
Hope this helps!

Posted on Sep 13, 2012

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What are these steps how do you find out?

Posted on Nov 11, 2012

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Check to make sure you have it lined up with the plastic portion. The plastic ring rises in the back and dips down in the front, so if the cloth is sideways in the plastic ring it wouldn't fit properly. The warning tag should be in the back where the ring is the largest. Hope this helps.

Feb 09, 2012 | Kids II Baby Einstein Musical Motion...

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If a part of the jumper broke off can i buy just the part that is broken?


you can call their customer service Customer Service department toll free at: 1-800-793-1454 Prompt #5 . Representatives are available Monday, 7:30 a.m. - 5:30 p.m. and Tuesday - Friday 7:30 a.m. - 4:30 p.m. Pacific Standard Time. For consumer order inquiries or to place an order, please call 1-800-328-0612.

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Our piano on the green baby einstein II motion jumper stopped working on one side and don't always play the sound. I was wondering how much it would be to replace the piano. if you could let me know that would be great. My email address is angelbaby05052004@yahoo.com.
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Mar 31, 2011 | Kids II Baby Einstein Musical Motion...

1 Answer

How do I folds my baby einstein musical motion activity jumper


Thank you for your question. I am happy to help you. Here are the steps you need to take for folding your jumper. I have included a link to your jumper instructions and attached a copy of page #17 which demonstrates how to complete the steps below.
  1. Move the 4 blue balls that attach the seat to the upright bars up to the fabric wrapped part of the uprights.
  2. Pull one end of the upright arch frame tube upward while pressing its release button on the hub (the blue part that connects the upright arch frames to the base frame). Pull frame until it is removed from the hub.
  3. Repeat step #2 for the opposite side of that frame and again for the other frame until all 4 hub connections have been removed.
  4. Now the arch frames will be laying colapsed on top of the base frame and ready for storage.
http://www.kidsii.com/descriptions/productspecs/30917_1_3WW_PKG061909r3_IS.pdf kellena_1.gif

I sincerely hope this helps you. Good Luck with your jumper and your sweet baby!

Jan 20, 2011 | Kids II Baby Einstein Musical Motion...

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Can't fold it


http://www.kidsii.com/descriptions/productspecs/30917_1_3WW_PKG061909r3_IS.pdf

Jul 26, 2009 | Kids II Baby Einstein Musical Motion...

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Need assembly instructions for Baby Einstein MUsical Motion Activity Jumper


Contact the company and they will send you instructions or you can go on their website to see if they have them on there.

Jul 11, 2009 | Kids II Baby Einstein Musical Motion...

1 Answer

Broken piano on Baby Einsterin jumperoo


DON'T KNOW IF THIS WILL WORK YET. READ A REVIEW POSTED ON AMAZON. CONSUMER STATED TO CONTACT KIDS II. FOUND THEM ON THE WEB AND USED THE CONTACT US TAB. I JUST DID IT THIS MORNING AND THE BUSINESS HOURS ARE FROM 8-4:30 M-F I BELIEVE. TELEPHONE NUMBER IS1-800-230-8190.
APPARENTLY THIS IS A BIG PROBLEM.

WILL KEEP UPDATING.

Apr 02, 2009 | Kids II Baby Einstein Musical Motion...

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