Question about SanDisk Sansa E280 MP3 Player

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Mp3 wont play downloaded music

My sansa sandisk e280 (8GB) mp3 player shows all my songs in it but when I connect it to my computer, it only shows a few songs are on there like about 1GB of memory even though on the bottom it says that i have 6GB used up....when i try to play a song it doesnt play it unless it is one that i have on a CD that i bought and uploaded to my computer ....idk how to fix this can you help I would REAAAAAAAAAAAAAAAAALLY appreciate it. THANKS. =)

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Re: mp3 wont play downloaded music

The device has 2 modes on it MSC and MTP, if you changed modes and uploaded songs in the other mode, they are only visible on the PC in that mode. But, the PC will show the total amount of free space on the device.

If this is not the issue, I would try formatting your device to remove everything and start over.

You can FORMAT thru My Computer>Device Name (e280)>Right Click and select FORMAT.

Best of Luck.

Please RATE my solution BELOW.

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Posted on Nov 22, 2007

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My sansa device does not recognise songs in it

MP3 players can only play music files in mp3 file format.You can download mp3 music files from the Internet toyour computer and then copy them to your MP3 player.For your CD collection, you need to convert your CDs tomp3 music files onto your computer or download them from the Internet and thencopy them to your MP3 player after you have connected the USB cable tothe MP3 player and the computer.
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Mar 23, 2012 | SanDisk Sansa c240 MP3 Player

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Hi,love to help out, but can not know exactly what happened to the mp3 player before it went off, so am going to give you steps to troubleshoot your mp3 player..

Power Problems

Try recharging the battery if the MP3 player is not turning on. To recharge the battery, connect one end of the USB cable to the USB port on the MP3 player and the other end to an open USB port on your computer. The Sandisk MP3 player will begin charging.
Try turning the player back on. If it does not turn on, perform a reset. To do this, press and hold the "Power/Menu" button for at least 15 seconds.

Turn the player back on.

Press the "Menu" button if the player keeps turning off periodically. Select the "Settings" option in the Menu and select "Power."

Select "Auto Power Off" and turn off the sleep settings.
Play and Display Problems

Connect your Sandisk to the computer. The computer will automatically recognize it as a new device.

Double-click "My Computer" on the desktop. You will see your MP3 player's icon listed as a removal disk together with other removal devices.

Double-click the MP3 player's icon. Double-click the "Music" folder. You will see all the songs uploaded on your player. Right-click the music file that is not playing and click "Properties." In the "Properties" window, you should see which format the music file is in. If it is not an MP3, WMA or WAV, it will not play. Only upload music files of these formats.

Right-click a music file that displays "Unknown artist/album" and click "Properties." Click the "Summary" tab and click "Advanced." Input the data you want, such as the song title, album, artist and year. Click "OK" to save the changes.

Rule Out Basic Hardware and Software Issues

Verify the stability of the Sandisk Sansa MP3 player's hardware and software to help narrow the scope of your troubleshooting efforts. Check that the player has a full battery charge by connecting the Sandisk Sansa to your computer using the included USB cord and waiting for the yellow charging icon to show on the player's screen. Ensure the Sandisk Sansa's internal software is current by downloading the latest firmware updates from the Sandisk website.
Troubleshoot File Issues on the Sandisk Sansa MP3 Player

Review the digital files for potential compatibility conflicts that are causing errors on the Sandisk Sansa MP3 player. This is one of the most common causes of problems when trying to play songs on the device. Look at the end of each of the song files on your computer and check that they end with ".mp3" or ".wma." Use the Sansa Media Converter software (included on the player's original software installation disk) to convert any other files into a format that is compatible with your MP3 player. Make sure you have all rights to the songs. Some songs, such as those purchased in iTunes or the Windows Media Store, require an individual to give each player playback rights. If your Sansa player has not been verified, it will not be able to play protected files.
Contact the Sandisk Technical Support Hotline

Contact the Sandisk Technical Support Center if all troubleshooting attempts fail to restore the Sandisk Sansa to an error-free status. Individuals covered under the Sansa's one-year warranty, or individuals willing to pay a small fee, can contact Sandisk electronically via its support website (link in the Resources section) or via telephone (866-726-3475).

Hope it helped.

Have nice day.

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I have always been able to sync music on my Sansa MP3 player until today. It wont accept any new music, but the music files are not hidden. When I try to sync the music, it gets about half-way through a...

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Update software from this link..
and install the software before you recover
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