Question about Royal 85X Shredder

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I purchased a Royal RL170MX shredder 8 months ago and the motor has slowed down considerably in the past few months. It's to the point it will not shred and gives an OVERLOAD error. Do you have any ideas how this can be fixed?

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Has it ever been oiled? Squirt 3 in 1 oil into the feed slot.

Posted on Jul 26, 2009

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MY SHREDDER IS OVERHEATING


Significantly Improve the Manufacturer's Suggested Duty Cycle, from Intermittent Use: ON=6min / OFF=30min to CONTINUOUS USE

ROYAL PX1201

My comments below are addressing these 3 issues:

1 How to permanently fix the motor overheating

2 How prevent motor thermal shut-down

3 How considerably improve the duty cycle


I am sharing this info with you with the hope it may save you some time.
Did purchase this unit from Costco about 6 years ago, in 2010.
This unit is functioning well today except its motor was overhearing and going into automatic thermal shut-down.
The ROYAL PX1201 model # is PCUA: 29127H-FE ; the Lot # 111155925.
Had to open the motor enclosure quite few times for cleanup and cooling.
Note the manufacturer's recommended duty cycle is ON=6min / OFF=30min. Nobody I know has 30min time to babysit a shredder.

In thermal shut-down mode the motor would not turn in any direction.
Today I modified the ROYAL PX1201 by adding an external 12V DC computer fan for motor cooling.
Cut a fan-placement, round, 3.25inch hole into the shredder top, at the upper right of the paper-insert slit: ____O
External, room-air is being forced into the motor-and-gear enclosure at all times, non-stop.
The paper-insert slit provides the hot-air exhaust.
The fan is an ordinary plastic PC fan: 12V DC, 0.12A=120mA, XYZ=72*72*20mm ; diagonal=101mm (hole-to-hole).
Fan cost is around $5.- and the fan power supply was a separate 12V DC adapter.
Did not have time to electrically connect the fan to the shredder's internal power supply.

Today I used the shredder continuously for 8 hours with neither overheating nor thermal shutdown.
Did fill TEN 13-gallon plastic bags with shredded paper / hand compacted confetti.
On average I shredded 6 letter-size, normal thickness pages at a time / per feed, continuous feed for about 8 hours.
shredder-overheating-34nnwbaioa4ss34nmw0etrji-5-0.jpg

Jan 09, 2014 | Royal Office Equipment & Supplies

1 Answer

Can the head(cutting assembly) be replaced? purchased?


Contact ROYAL at 1-800-524-0799 regarding replacement parts and pricing.

Jun 08, 2011 | Royal RL170MX Shredder

1 Answer

My shredder Royal RL170MX is not working,makes noise and everything,turn on but the paper is not going in,what can i do


If the motor sounds like its running but the cutting shafts are not turning then you have likely stripped the teeth off one or more of the plastic gears inside.
Take the unit apart to determine which gear/gears are damaged the contact ROYAL at 1-800-524-0799 for parts assistance.

Jan 29, 2011 | Royal RL170MX Shredder

1 Answer

My RL170MX will only run in reverse mode. Forward and auto modes do not work. What controls the motor rotation ?


Motor forwards rotation is begun by inserting paper in betwen the 2 "eyes" in the paper throat of the shredder. They can become dusty/dirty and not function, if they are clean and yet the motor still will not turn in the forward direction it is possible the pcb inside the unit is faulty...contact Royal at 1-800-524-0799 for parts assistance.

Nov 12, 2010 | Royal RL170MX Shredder

1 Answer

I have a Royal RL170MX shredder. It has started


Try putting some oil on a sheet of paper and then shredding the paper with oil on it.
If that dosn't fix it....take cover off....(with the unit unplugged.) and check plastic gears in drive train.

May 20, 2010 | Royal RL170MX Shredder

1 Answer

Can you purchase replacement blades for RL170MX Paper Shredder?


For parts give Royal a call at 1-800-524-0799..they should be able to help.

Feb 01, 2010 | Royal Office Equipment & Supplies

1 Answer

Royal RL170MX shredder blades do not turn -- seems stuck.


you have 1 or 2 broken drive gears.I don't know if they made replacement parts for that model, try calling 1-800-272-6229 (royal customer support).

Dec 01, 2009 | Televison & Video

1 Answer

I own a Royal RL170MX shredder. I turn on the


If the blades rotate then the paper should go in...just be sure the blades are turning in the forward direction and not in reverse.Also make sure you lubricate the blades with shredder oil.

Sep 01, 2009 | Royal Office Equipment & Supplies

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