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After downloading service pack 1 on windows vista laptop computer with 512 memory I cannot get computer to boot up. Have tried safe mode and have tried to load disc for repair, but nothing happens. The message I am getting says File: ntoskrnl, Status: Oxc0000098.

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Can you boot to safe mode? try reinstalling ser pack 1 from a disc while there. the only problem i had with ser pack 1 was the sound drivers had to be updated. i will check microsoft techweb and see if i find anything. check back if i find anything i'll post back here.

Posted on Jul 26, 2009

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OK, Microsoft has your answer; but I wonder if perhaps you downloaded an older version of Service Pack 1.

http://support.microsoft.com/default.aspx/kb/949358

That outlines your next steps. I suspect you'll resort to Step 2, which may require you to move on to Step 3. To get into safe mode:
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This may also help walk you through some of your problems:
http://technet.microsoft.com/en-us/library/cc766123.aspx


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