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Whirlpool not cooling properly

My Whirlpool ED25RFXFN00 side-by-side seems to stop cooling at some point. I noticed the top quick freeze shelve, which had ice cream on it was starting to thaw and the ice seemed a little bit melted. I rotated the thermostat switch for the box side and the compressor came on and started cooling. I also checked the condenser coils, which were clean and bot the condenser and evaporator fans are running, when unit is operating. I checked the internet and did a defrost mode test, by rotating the defrost timer into defrost. The defrost heater comes on and defrost for about 20-25 minutes. This seems long, started defrost at 6:55 and went back to operating at 7:17 pm. I wondering if there is a problem with box side thermostat, intermittent defrost timer or bad defrost/thermostat thermal switch. Any suggestions? Thanks

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Re: Whirlpool not cooling properly

I would expect the defrost timer to stay in defrost 21 minutes. IT seems your timer is normal.
If turning the ref section temp colder made compressor come on, it could be that the thermostat is worn a little and just needs to stay on a little cooler setting. Check the freezer temp dial and It should be at just slightly more than 1/2 of available setting. If there is A B C you would want to be a little cooler than B about B and 1/4.
I hope this helps K S

Posted on Nov 22, 2007

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