Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Freezer works but fridge stays at 57 degrees

I keep seeing things on here about a glass tube, how do I locate it on my fridge!

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  • dondaa3 Jul 26, 2009

    Ice build up is at the back of the fridge. where is the heater and thermostate located after removing the styrofoam?

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  • 744 Answers

Hi, With the information you supplied i'm going to assume there is an ice build up at the rear of the freezer. Your problem is going to be with your defrost system. I will also assume you have the ability to repair this yourself. This is going to be one of three problems with your refridgerator, 1st thing to do is remove shelfs and panel in the back of the freezer...you should see ice build up on the evaporator...don't worry get a hair dryer and melt the ice. Next locate the wires for the heater...using a multi meter test the heater for condinuity...if the heater is bad replace it, If the heater is good replace the defrost thermostat..the stat normally is a barrel looking part clipped onto the evaporator pipe. The last possible problem could be the evaporator fan, have you heard the fan running in the past few hours?..if you are not sure pull the panel out to where you can see fan and watch it over an hour to see if it turns. I have included links with pictures of what the parts you need to check are: http://romulusappliance.com/manufacturers/maytag/refrigerators/575432.JPG defrost stat http://www.hotekalliance.com/UploadFiles/2008627111553382.jpg heaters http://www.applianceblog.com/archives/EvapMotor1018185.jpg evap fan. Hope this helps. If you have any other questions please feel free to comment again. If you decide to get a repair guy in should not cost you any more then $120 - $200 depending on make/model/problem Good luck! P.s Please don't forget to rate my solution Thanks! and thanks for using Fixya. Mike

Posted on Jul 26, 2009

  • Mike Price
    Mike Price Jul 26, 2009

    Ok if this is a side by side and you have ice in the fridge thats a complete different kettle of fish, your problem is going to be with the cold control not the defrost system, Basically what is happening is the cooling system is not shutting off. The fridge is nothind but a box with a vent connecting it to the freezer. If the thermostat/cold control does not work it won't shut down and your food begins to freeze also ice starts to build up in the fridge...You should locate the knobs in the fridge that control the temp and remove the panel. then you should replace the thermostat which controls the temp of the freezer...the fridge knob is just connected to the vent. once you have replaced the cold control you should let the appliance defrost manually for 24 hours to get rid of ice build up. Mike

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